Mobile Phone Accessories in Alexandria, VA

19 locations found near Alexandria
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“The technician is very nice to spend time analyzing the problem with my iPhone 13 camera, and giving me options without any charges. I end up taking his advice of not changing the camera and getting free advice.”

5 Superb80 Reviews

“Stefany the manager, was extremely helpful patient, and friendly. I called customer service twice before and I couldn't receive any help until I went to the store and Stefany took care of me and solved the problem with a ESim which was for my nephew who is in another state, QR code wasn't working, she guided him over the phone with a great attitude and solved the problem. Thank you so much!”

4.7 Superb40 Reviews

“Great pricing, they don't exploit your desperation. Everything regarding repair and charges is explained very clearly upfront. Amazing and friendly service. This will definitely be my go to place for device repair from now on.”

4.5 Superb63 Reviews

“Sean, Ramone and Malachi were super helpful! They all attended to our needs and were super professional. We came and upgrade our s22 ultra to the s23 ultra. But most importantly they were patient and assisted us with all our service needs. We highly recommend.”

4.4 Superb66 Reviews

“My Samsung S20+ was having charging issues for months where I was unable to use a wired charger, so I got ahold of this repair shop so they could do an at home pickup. The team was courteous and professional, and diagnosed, repaired and returned my phone in just one day. All around a smooth and pleasant experience: I can easily recommend this shop and would go back again for phone repairs.”

4.3 Superb63 Reviews

“these guys were so helpful i had a pad i forgot the dang password they helped me break into and than lead me in the right path to restart and set up thanks guys very helpful very knowledgeable”

4.5 Superb21 Reviews

“I needed to replace a lost phone and I upgraded on my family plan and so did my grandfather. The manager that assisted us was incredibly helpful,very knowledgeable, and made us very comfortable with our decisions. This was one of the best experiences we've had with AT&T. Thanks again. I’m not sure what your name is, sir, but we talked about football A lot and my grandfather appreciated your services. We will definitely be back at this location if we need anything else”

4.2 Good84 Reviews

“(Translated by Google) The lady gave us excellent service and offered us excellent promotions.(Original)La señora, nos brindo excelente servicio y nos ofreció excelente promociones.”

4.6 Superb11 Reviews

“Great customer service from Reyna! She got my new Unlimited plan up and running in no time! Friendly, helpful, and all COVID precautions were observed! A multilingual store as well!”

4.2 Good35 Reviews

“By far the best customer service experience I’ve had at an AT&T store. We had 3 people upgrading their phones and Sterling was so extremely helpful and patient. He took his time, answered a ton of questions, walked us through everything, and was just genuinely friendly and nice. We’re still talking about how great of an experience it was. Will only go to this location from now on.”

4.1 Good46 Reviews

“Ali was ABSOLUTELY great!!! He assisted us when 3 prior stores couldn't, he gave us a fantastic deal very knowledgeable and able to answer any questions you may have in a clear and concise manner would highly recommend everyone try this store and ask for Ali I came from a completely different state and it was still more than worth it!!!”

4 Good66 Reviews

“Just recently had a great experience with the team there upgrading my families phones. Bryan and Justin did a great job helping us out while managing multiple customers at the same time. Very impressed and appreciate their professionalism, expertise, and patience. If you are going to this store, talk to those two.”

4 Good55 Reviews

“I’ve had a great experience compared to other locations. This is the only place I’ll go for service or questions ! The only person I’ll see is Tony! Huge shout out to him on customer service , experience and knowledge on att as well as knowing how to treat and take care of customers! If anyone wants the best service it’s TONY!”

3.8 Good21 Reviews

“Ask for Paula - She should be running the whole corporation. Answered everything and got me set up in under 5 minutes and was very polite with me when I was not in the best mood after spending an hour and a half getting hung up on by customer service over the phone. Paula is the reason I stayed with this company when I was just about to switch providers.ASK FOR PAULA!!!”

3.4 Good5 Reviews

“Rob was being wonderful and helped me set up my phone. He also gave me the best sale when I ported over and also threw in a case and screen protector at a reasonable price since I was working with a budget. Rob deserves a raise for the amazing costumers service and professionalism.”

3.4 Good8 Reviews

“Went into this store after talking to a rep in the store about upgrading. My experience was amazing. I upgraded my phone and ended up getting a bundle of an Apple Watch, iPhone, and iPad. Now I’ve never been heavily into Apple products so for me to walk away with this bundle says a lot. I had the best honest customer service from Terrell. He was patient and did the comparison of what I was paying to what I will be paying and I feel like the money I was paying is now worth it. He’s very knowledgeable about all the products and can give you a good and honest comparison. I walked out a happy customer and weeks later I’m still happy.Thank you Terrell, you’re my go to AT&T guy.”

3.3 Good103 Reviews

“Kudos to Justin & Brianna , I just recently switch from AT&T to Verizon and the customer service was outstanding. Had some trouble with porting the phones but they worked until they made it right .. excellent customer service”

2.3 Poor24 Reviews

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