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“Damian was very friendly, knowledgeable and professional. Damian was very prompt with the service because of his experience and ability in customer service. I will recommend at&t services to all of my friends and family. ?%”
10:30AM - 8PM
8328 Richmond Hwy, Alexandria
Mobile Phone Accessories
“Omg!!!! What a life saver. Phone was not working at all!!! Screen was frozen, took it to this gentleman and he fixed it in 5 minutes.
I am so grateful to him, the phone company said my replacement phone was gonna take 3-5 business days with my warranty. I definitely recommend and will def be back if my phone breaks again ??”
“Wanted to share with you what a wonderful experience I had with Marcelo at the AT &T Falls Church store. He took an old man with an old android and meticulously transferred all my data to a new iPhone. I will tell my friends and family that Marcelo and Vy are the people to see. This was the best retail experience I’ve had in years!”
“This location has been my favorite for too many yrs, staff always on point willing to help and giving the right advise. And there will be never competition because what they sell last for years.Thanks Zagg Tysons Corner you are the best of the best, and unique.”
“Diagnosed and fixed the problem with my phone's charging port in under 30 minutes and kept me updated every step of the way. Would absolutely recommend in the future.”
“DeWan was extremely kind and helpful. He was efficient knowledgeable on the Fios packages. We appreciate his customer service as we are new to the area and needed to set up internet that we can rely on. This is at the 7301 Little River Turnpike location.”
“I was helped today by Amir, he was really helpful and I was able to upgrade my phone & do a trade in within a timely manner. The customer service was outstanding, He was so nice & very helpful! I’d recommend him if you were to go in and upgrade, or anything.”
10AM - 7:30PM
1451 P St NW, Washington
Mobile Phone Accessories
“Really good place to buy a used unlocked iPhone for good price. They also fixed my old broken phone and helped with data transfer. Very good cellphone store and team in Washington DC. Come here!!”
“17 million stars to Clint, who was a knight in shining armor for me when I locked myself out of my apartment (by leaving my phone inside). No staff in my building were able to help, so I rushed to the only place I could think of with phones: AT&T. Clint helped me contact someone so I was able to get back in, and Clint even gave me a stack of post-its to write down the info. He was so nice, and I’ve never been happier as an AT&T customer than I was right then. Excellent customer service. Thank you!”
“Dead PC, which getting power to the motherboard but the computer wouldn't power up. Asked to diagnose but not repair, as it was an old machine and a new computer would be less than repairs most likely. $60 fee.
They promised to call later that day or the next to tell me what they found initially. I had to call to check after not hearing back. They were ordering a new motherboard to test with. Good troubleshooting, but not what I asked, for a 12-year old machine.
I declined service, but will say they did seem to know what they were doing.”
“Had a great experience with Vanessa as I upgraded to a 16e. Extremely nice & professional and very knowledgeable.
About a year ago, had an unpleasant experience at the ATT next to Pepe’s pizza. If there are any other ATT customers that want great service without any questionable sales tactics, I highly recommend seeing Vanessa and her co-workers at this location whether they are a new or current customer.
Thank you Vanessa!”
“I came to this place with a "cell emergency" a couple of years ago (phone wouldn't turn on even when fully charged) and they fixed it quickly and competently for a very reasonable price. Recently I came back with a stuck sim card and a question about replacing my screen. They were honest about pricing the screen costs (reasonable but perhaps not worth it in my situation) and didn't pressure me at all when I said I'd need to think about it, and got a stuck sim card out for me as well. Great place; I will never go anywhere else if I can help it.”
“Ana G, I thank God Almighty for her. Ana was very helpful, respectful, and professional. I am personally asking, and recommending her for employee of the month or year. Why I am personally asking, and kindly recommending , it's due to the above statement. Once again thank God Almighty for her.”
“I was very satisfied with the service I received on Friday, 4 April 2025. The young man that sold me the phone was very patient trying to find the plan that would best help me.”
“Google said I needed to replace the battery in my pixel 6a at their cost and recommended this store chain. When I called Jacob said he had one and I asked if they could hold it for me till my day off on Saturday and they did. When I got there Shakyra checked me in and said it would probably take two to three hours so I decided to go back home. Couldn't believe it when I got an email in about an hour that it was done. Very, very happy with their service! Recommend them highly! Be aware that if you get one of these notices from Google about your phone you need to check with the repair shop first to see if they have one and make an appointment!”
“Francesco was great. He upgraded me to an SSD drive and now my computer is wicked fast. He also backed up my content and reimaged my computer. The special icing on the cake is that I was provided a bonus of video editing software. These guys know what they are doing, they are fast and accurate. I've had several excellent interactions at this business.”
“Yolanda is very excellent ? I like that she takes care of me because she is patient ? she knows what to do I only paid online but since I approached this store ⛺️ I liked how they have a very friendly neck the girl only had one line but the girl offered me a family plan I brought my whole family currently we have 3 family accounts of 14 people very good price I also didn't know if cricket offered paid plans and the girl let me know I got 2 phones per payment satisfied with the cervical ask for Yolanda the girl attend comes recommended ?”
“Hi, my name is Craig, I came in 10 mins before closing. Sales Rep, Kaleb Fitzgerald helped reinstall services on my phone and also helped me get a clear understanding about home internet!”
“Excellent customer service! I came to this location to get a new phone after my old one got stolen, Carlos G was very helpful and patient he helped me with all the questions I had about getting a new phone and transferring everything to it. He also helped me set up my ICloud and I was able to recover everything I was very grateful for his help.”
“Went to get a new phone. Dylan helped me get the one I wanted. He explained everything tome and transferred my data to the new phone. Everything worked out great. Thank you.”
“Pretty good a t and store when I first came there was only one worker but later on the others came really helpful and understanding workers great place to come about your questions”
“I have an iPhone 12 Pro that is starting to enter the “is it time to upgrade?” stage so naturally I thought that a charging port issue was due to wear and tear. But thankfully I brought my phone to iTouch repair because they saved me $$$ !! Yeah, weird, an honest business that is ACTUALLY helpful right?? But it’s true. Rather than tell me to get the charging port fixed, they told me to simply clean it out with the right tools and it should charge easily once all the dirt and dust is scraped out. And just like magic, my phone was able to quickly connect to the cable without having to wiggle it around to find the connection like I’ve been doing since the summer. Felt like an idiot but thankful for Camila and her integrity.”
“(Translated by Google) The lady gave us excellent service and offered us excellent promotions.(Original)La señora, nos brindo excelente servicio y nos ofreció excelente promociones.”
“Ali is hands down the best customer service rep we've ever encountered! Informative, efficient, able to multi-task, and solved several set up problems — outstanding!!”
“I needed to replace a lost phone and I upgraded on my family plan and so did my grandfather. The manager that assisted us was incredibly helpful,very knowledgeable, and made us very comfortable with our decisions. This was one of the best experiences we've had with AT&T. Thanks again. I’m not sure what your name is, sir, but we talked about football A lot and my grandfather appreciated your services. We will definitely be back at this location if we need anything else”
“i was very satisfied with Sarhada's assist. Her kind support was truly appreciated. I have mistakenly press on no. 1 on the satisfaction survey. My apologies for tbe inconvenience and am really thankful for her kind support!”
“Charles A helped me added I dropped my phone and rendered it inoperable. He couldn’t have been a better help! Super efficient, thorough, and saved me money by the time I left. Super grateful!”
10AM - 9:30PM
6500 Springfield Mall, Springfield
Mobile Phone Accessories
“Best place I ever fixed my phone highly recommend people to go there and fix their phones and devices they are so professional good customer service ??????”
10AM - 7:30PM
5820H Seminary Rd, Falls Church
Mobile Phone Accessories
“Mr.Nham did a great job replacing my Galaxy Note 5 Battery in record time..35-mins..! AT&T told me that replacing batteries on Samsung phones is tough.. but.. Mr. Nham is a real Pro.. and kind, responsive. Eden Ctr has a reputation as a hub for Top Vietnamese businesses. ..the brand name stores quoted more and some said they wouldn't even work on my older phone... Thank You.. 5 Stars. !”
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“I had a great experience. Emanuel is the best, he helped me get a new device. He was extremely kind, professional and patient. I highly recommend this branch. Ask for Emanuel, you will truly gave a great experience, thank you!”