9AM - 5:30PM
3999 Parkway Blvd, West Valley City“Very good, Good, the cashier is very friendly, attention is clear that they are well trained, although at first I noticed some distrust probably because the Retiro was a little big. But overall very satisfied.”
9AM - 6PM
3432 W 3500 S, West Valley City“Camillia helped me with a lot of changes that I wanted to make to my kids’ accounts. She was courteous, friendly, and patient. I felt very, very grateful for her help this week.”
“Exceptional service from Andy and his staff, the staff always greets me by name, and all my banking issues are always resolved. Andy should definitely be winning Branch Manager of the year!!”
9AM - 6PM
2958 S 5600 W, West Valley City“I liked that the person who helped me turned on the camera to greet me and asked me in the most attentive way how he could help me. And when he said goodbye he also turned on the camera and I liked that because it didn't give me the feeling that it was a robot that was taking care of me. Thank you very much for your customer service.”
“I have a recurring, monthly transaction to issue a very detailed cashier’s check. Yesterday the teller was new and being trained, so actually two representatives assisted. Both were professional and attentive. The check was prepared expeditiously and accurately. They were friendly too. Great job!”
“I have no idea why people leave such bad reviews. The staff was extremely helpful! Ann, “relationship banker” I worked with, was friendly, talkative and overall a wonderful to work with. I am looking forward to returning to have my money needs met with her.”
“I went in to open an account, i was treated like i was their only customer. They went out of their way to help me with some difficulties we ran across while try to reopen my account. It took awhile but we got it resilved. She even helped my put the app on my phone and made sure i could access it. Amazing !!”
“I had an issue since my mail box was broken in. I live in West Jordan but I bank wherever due to my job. Anyway, first thing is "It looks like your address is wrong" Thanks Post Office. It's not wrong. Anyway the woman at this branch finally fixed it in their system. I am pretty sure she was a branch manager (West Valley on 3500 S). But thank you for taking 5 minutes to fix the issue on my account. This is why I bank at AFCU.”
9AM - 4PM
3603 S 2700 W STE 100, West Valley City“IMHO most banks are the same. That’s not the case with your banker. I just had one of the most positive encounters with a banker I’ve ever had. I’m approaching my 70th birthday and I’ve dealt with many banks and bankers over the years. I must say that Joshua Lucero, Financial Center Manager of B of A’s West Valley City branch was as gracious, helpful, polite, competent and professional as any banker I’ve ever dealt with. I came in off the street without any appointment to help me with a transfer of title of an Airstream travel trailer. He treated me as if I had known him for years. Please offer him my sincere gratitude and appreciation for truly exceeding all expectations.
Most humbly and sincerely,
Bruce Canetti”
Open 24 hours
2662 High Commons Way, West Valley City“Customer service was fantastic, I came in wanting to fix some information on my account and the rep immediately helped me out and made sure that everything I needed was settled.”
“This location's staff members have always been very friendly/kind and professional to me. I've been banking there for over 2yrs now or more. So I would recommend this credit union to anyone who is in need of a good bank/credit union, for their banking needs! no complaints at all.”
9AM - 5PM
2950 W 3500 S, West Valley City“I have banked w/ Wells Fargo for decades. They hire great customer service oriented people. The tellers are always very nice, and professional. The place is always very clean and organized.I've never had to wait in long lines to be serviced. I highly recommend WF for your banking needs.”
“Deseret first credit union is the most effective and efficient way to manage your finances and work with honest and friendly professionals. DFCU helps you get awesome loans and services, every single time it’s always friendly and always smiling…..big ups to everybody they are experts and I’m lucky to have spoken and worked with such amazing team.”