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“Everytime i come into this store, they never fail to suprise me With amazing deals and discounts. The service here is 10/10. The Worker sameera helped me set up myphone.”
“Vincent was nothing less than AWESOME. He not only explained everything in detailed he answered EVERY question that we had. Thank you so much for you patience and understanding Vincent”
“They replaced my iPhone camera lens. Not only was their price more affordable than other places, but the staff was incredibly kind and helpful. Quality service, time efficiency & I highly recommend!”
“Mariii helped me a lot !! I’ve been in that store a couple of times and I only like to come to her because she really knows what she is doing !! She deserves a raise !!!”
10AM - 9PM
5403 Cameron Rd Ste 400, Austin
Mobile Phones
“Wow, I have been with this company for about 8 to 9 years. And even today. Happy good prices. I recommend it. And passed before by other companies and the truth. It's a problem. But with this one I am more than happy. I have gone to mountainous places where I thought there was no signal. And well. I actually had a good signal in less expected places.”
“The woman at the counter today was very knowledgeable, helpful, and personable. I received excellent customer service and would be more than happy to do all my business at this location where I know my needs will be met with efficiency and kindness.”
“Had a great experience at Verizon today. Jean was extremely helpful and respectful of my time. It didn’t take too long to get out of there with my new phone. I would definitely recommend this location!”
“Here’s a revised version for a Google review:
After a terrible experience with AT&T, I decided to reactivate my T-Mobile account. Elijah assisted me, and I can’t say enough good things about him—he truly deserves a raise. He navigated the complex process of transferring my account back to T-Mobile and went above and beyond to address issues that AT&T had created. He even set me up with T-Mobile’s new home internet service, bundling it with my mobile account for extra savings.
For anyone considering switching to AT&T: don’t do it! I made the mistake of leaving T-Mobile for an enticing deal with AT&T, which promised a new iPhone and better service, but it turned out to be a nightmare. T-Mobile has amazing customer service, and you can actually understand and trust their support team.
Thank you, Elijah, for your patience and for making this process so much smoother!”
“It was a great experience one of the sales Janese at AT&T, she was incredibly helpful and kind. She took the time to patiently explain my options and ensured I understood everything. Her friendly attitude and genuine desire to assist made the entire experience much smoother. It’s rare to encounter such outstanding customer service, and I truly appreciated her support!”
“I had a very difficult phone situation and Joseph at the Allandale store near HEB on Burnet and it was amazing! He was kind, patient and know exactly what to do to solve my issue. I will definitely only use this AT&T location.”
“Marlena at the Barton Creek Square AT&T is so outstanding! Seriously, this woman is a customer service expert.
I'd been struggling with some In store reps & on the phone nonsense with AT&T – felt like I was talking to people who just pretended to care . Marlena is unique and actually read the situation,so i wouldn't repeat myself ! I couldn't believe she took the time to understand where I was coming from.
Then, she broke everything down for me in a way that actually made sense.! Finally, someone who gets it.
Honestly, because of her, I've totally changed my mind about going to an actual store instead of dealing with stuff online. I Don't like going in person but I will go to this AT&T ,Thank you Marlena”
“Had a great experience with Abby at this AT&T store location. She was knowledgeable and patiently answered all of my questions I had on my phone plan and issues I was running into. Especially compared to other AT&T stores I've been to, this was a top-notch experience.”
“Had a great experience this past weekend at the 5033-A US Hwy 290 location. This has become my “go to” store anytime I need to review my account, upgrade devices, or otherwise get support. On my most recent visit, mgr JSinclair was kind enough to assist me. And the noteworthy part that prompted this review is my request was selfishly to reduce my monthly bill. There was no pushback or questions, just friendly and professional support! Thank you for putting customer service first in front of all else including dollars!!”
11AM - 8PM
2901 S Capital of Texas Hwy, Austin
Mobile Phones
“I was in Barton Creek mall and stop by the Booth to see if I can get my screen protector replaced and was surprised That the attendant stopped what he was doing and just took care of it on the spot. Great service!”
“Reggie saved me when my phone died! He stayed after hours to make sure my new phone was up and running without a problem! He even checked my phone plan and showed me how I could save more money. Best customer service you can find.”
“My mom and I recently visited Verizon, and we needed a Spanish-speaking representative since my mom only speaks Spanish. Thankfully, we were assisted by Sarai, a wonderful Verizon employee who went above and beyond to help us. We were there to transfer a phone number from another company to Verizon, and Sarai was incredibly helpful and patient throughout the entire process. She explained everything clearly and made sure we felt comfortable every step of the way. Her kindness and professionalism really stood out, and we couldn’t be more grateful for her support. Sarai is truly an exceptional member of the Verizon team, and we left very impressed with her dedication and care.”
8:30AM - 5:30PM
8868 Research Blvd APT 208, Austin
Mobile Phones
“Everything 4 Truckers: BT✋free Headphones, Dashcams. Support 5☆s. Reasonably priced, friendly knowledgeable staff. Been buying their stuff for over 5 years now. Headphones work great for Mutitrack Recording overdubs too. Couldn't find Aviator Headphones anywhere else with a reasonably high quality microphone that didn't break the bank. Highly recommend Top Dawg for Truckers and Recording Artist alike.”
“Walked in needing a new phone and the store manager was able to help me out quicker than a fly on soup. Was outta there in 30 minutes, no hassle. Even got me squared up with a new charger and screen protector too:)”
“Start off Robert and Phillip are the best ones to always ask for they always now what to get u going on the locations I go to always have great customer service but Robert and Phillip are the best out there in the market now when it comes to managers Lisa has always been helpful as well”
“Brayan was very knowledgeable, professional, and polite in helping me understand the storage message I was receiving on my phone, due to having a Google account. I was afraid my phone was running out of storage, but it had plenty. His friendly demeanor put me at ease, and he showed me that he didn't delete any photos. Thank you so much, Brayan!!!”
“Phone was not working took it to 2 Boost stores before the Cameron location one and they couldn't fix my phone. So I took i took it to this one on Cameron and they fixed my phone. Best store in Austin!”
10AM - 8PM
1011 W 5th St, Austin
Mobile Phones
“I visited the AT&T store in west Austin, to be specific, 1011 W 5th St, Austin, TX 78703 yesterday . As a new comer , I really need detailed instructions about mobile plan, as well as an economic choice. The staffs at that store really helped me with a passionate and professional attitude, the whole process is very effective and concise. By the way, the signal of At&T is very good as well. I appreciate it”
“Great young lady helped me upgrade my phone was an easy process for me she helped transfer all my apps, contacts, and photos! Definitely will be recommending this store!”
“I visited this location 3/16/25. I was helped by Paige and she was exceptionally helpful and knowledgeable and very friendly and pleasant to work with. She answered all my questions and I left with the information that I needed.”
“Jose and Leslie helped me resolve an issue I'd been having for weeks with trying to get set up with 4 lines on Wireless BYOD and transferring the numbers from our previous carrier. It had been such a stressful experience before I made it to this store location, and these two knocked it out of the park in customer service.”
10:30AM - 7PM
7801 N Lamar Blvd Suite B166, Austin
Mobile Phones
“I got a reply from them the day after I asked different cell phone shops to contact me about replacing the screen on my Galaxy A53. They were the only shop to contact me from my inquiry on Yelp. They ordered the screen, and I repaired my phone the same day the part came in. The wait was less than 30 minutes. I will recommend them to anyone needing help with their phone.”
“My experience today at T-Mobile was excellent. Nestor went above and beyond to assist us! 5/5 would recommend you go down to the buda location and visit him! Thanks again Nestor!”
“I went into this location two days ago and I was helped by Sam and mutahir. I honestly was being a little difficult and they was so patient and understanding with me. They went out of their way to make sure I was happy and and got what I needed. Those sweet boys need a raise because they have top tier customer service”
“I went to Southshore Riverside and this girl Josselyn was very kind to my family and me, excellent service, I was very happy with my purchase and she speaks Spanish, I really liked feeling confident with my first language”
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“23 year customer here. All of my phones except the first (at Pinky's Pagers on Congress like around 2002, Motorola StarTac... still have it for the nostalgia!) was bought at BestBuy, first time buying at a Verizon store. I went in about 6:30 p.m. on 06/04/25 and was greeted by Sam (If I remember right). I told him I wanted to upgrade my Note 9 to the new S25 Ultra... Long story short we went though the options even though I knew what I wanted. He was very informative and easy to talk to. The process didn't take very long, probably less than 25 minutes from walking in to paying. This time estimate didn't include the transfer of everything to the new phone which I took home to do myself. Thanks Sam, you made that easier than I thought.”