“Quick repair, had the parts in stock, and the employees were all friendly and helpful. Prices were higher than other cellphone repair places I looked into, I assume because they mostly do insurance claims. I paid out of pocket, and it was pretty high.They also bizarrely asked for a tip. I just paid over $400 for the service. Are they not paying their techs fairly? It was very weird.I would go back again if I needed to, though.”
9AM - 7PM
707 E Braker Ln #107, Austin
Mobile Phones
“The store opening is actually 10am according to the sign on the door. Had my decimated screen fixed within an hour - I couldn’t believe it! I had a phone interview later in the afternoon so this was a lifesaver”
“I just had my OnePlus 7T repaired at this shop and I have to say it was a wonderful experience. My port wasn't recognizing the charging wire, and the battery was completely dead but giving me only the battery error with "x" screen intermittently.I came in at just before 1pm and he was able to get my phone repaired same day. He even had it charged to 100% because I had fallen asleep. Great repair, looked over everything to make sure it was functional, and definitely purchased a new block plus cord too.I would highly recommend this shop and will be returning if I ever need anything repaired.”
“Santos and Michael are the best! I appreciate the kindness they carry while being extremely informing! Would highly recommend working with them. I will absolutely be back for all my electronic needs!”
“I normally find buying a new phone and porting everything over very stressful. And having my broken phone glitching out like it's haunted made the whole process about 1000x more difficult and lengthy. Nate K at this store was amazing through the process. Patient, friendly, and he was managing multiple issues at once, which I found impressive. I felt well-taken care of and Nate had great suggestions for me.Jay was the one to set me up on my first day in (I came in to replace my broken phone but the model I wanted wasn't in so they had to order it. We ordered it at 6 PM on a Tuesday and it arrived to the store by 12 PM that Thursday). He was also very friendly and helped me through the process of getting started on buying a new phone and walked me through the process of my plan change.Neither man made me feel like he was trying to upsell me or left me any kind of negative feeling whatsoever. They were both very easy to work with and I could tell they were good folks and experienced at what they did. For all my Verizon needs, this will be the store I visit :) Thanks gentlemen!”
9AM - 6PM
13401 Pond Springs Rd, Austin
Mobile Phones
“Was able to identify the issue with my Android, and repair within a few hours. Very knowledgeable and helpful guy, advised also how my issue may have come up - from a bad car charger, my charging port got busted. Exceeded my expectations!”
10:30AM - 7PM
7801 N Lamar Blvd Suite B166, Austin
Mobile Phones
“I got a reply from them the day after I asked different cell phone shops to contact me about replacing the screen on my Galaxy A53. They were the only shop to contact me from my inquiry on Yelp. They ordered the screen, and I repaired my phone the same day the part came in. The wait was less than 30 minutes. I will recommend them to anyone needing help with their phone.”
“Trevor is an excellent store manager and made what would've been a multi-step issue to fix a breeze.So we went in for a phone replacement due to an accident that occurred during a vacation and Trevor was able to diagnose our issue and provide the best service imaginable to help us get a new phone and have it set up. Despite set backs and needing to work with multiple workarounds just to get the phone set up he was absolutely patient the entire way and made the time fly by. Honestly excellent customer service and will be returning for future assistance. 10/10 no notes.”
10AM - 9PM
2901 S Capital of Texas Hwy, Austin
Mobile Phones
“Had a super experience with Akhil at Barton Creek Zagg kiosk today. He replaced my screen protector under my warranty. He was very courteous and professional. Will definitely go there again for sure as needed. Highly recommend.”
“Sam was very helpful. After calling att so many times and visiting other att locations without solving my problem, Sam took the time and had the knowledge to help me.”
“Jarell was amazing. We had a few personal challenges replacing my senior Dad’s phone and he calmly guided us through the process. He was pleasant, funny and quick, going above and beyond in several ways to improve Dad’s quality of life.”
“Tasha is an excellent employee, super helpful and very kind and friendly!! She absolutely hooked it up and was very knowledgeable about AT&T and ALL they have to offer! She deserves a bonus AND a raise! slay queen ⭐️ ⭐️⭐️⭐️⭐️”
“To the guy who assisted me in Getting a screen protector for my phone.. I wish I got your name so I could've given you a shout out here if that Matters.This location is definitely a Gem in the city. The level of Business professionalism and Hospitality is Top tier! Everyone was definitely friendly and Knowledgeable. Great job to this team! — other verizon stores could never.”
“Excellent attention and service, the manager solves everything for you and more, the store is well stocked and the most important thing is the human resources it has. Recommended 100%”
“Angelo and Matt are the best. Have made buying a new phone affordable and a breeze. They always have a friendly smile and are more than happy to answer any questions I have. Service like this is why I'm happy to be with Verizon”
“Manny at Southpark Meadows AT&T was very knowledgeable and helped me in a short amount of time! He’s helped me before about a year or so ago and he knows his stuff very well so thanks Manny!!!! Two thumbs up!!”
“These reviews do not lie. Cassandra was extremely helpful with my purchase today and made the transaction so smooth and easy. Thank you for making it a great experience!”
“I purchased an iPhone today with the assistance of Raul. I was fortunate that there were no other customers at 11:00 AM. I was transferring my service from another carrier. Raul explained my phone options. Explained steps as he went through the process. I felt I received excellent customer service and would recommend this AT&T location.”
“The manager on duty (Christine?) promptly welcomed me, ascertained what my phone purchase needs were, and guided me through the process. She was efficient, warm, extremely knowledgeable about AT&T products and processes, and professional.”
“My boyfriend needed a new phone so we stopped by! Brayan was so professional and easy going. We are really happy he helped us out. Thank you for letting us know about the promotions and making our experience quick and efficient. He loves his new Galaxy S24! ?”
9 AM - 10 PM
2901 S Capital of Texas Hwy Ste P3, Austin
Mobile Phones
“Best and easiest experience I’ve EVER had. In Texas, New York, and North Carolina. Go on a weekday! Process was a breeze, no wait, and Chris was the most knowledgeable & informative employee I’ve ever dealt with—honestly. I’ve never really trusted the mall Verizon’s, but now I’ll never go back to a different one. Best in Austin!”
“Sam and Angie were a outstanding customer service reps. I came right before closing just to get my Sim card out they took the time to knock out my activation with no issues. Thanks yall.”
“This location HANDS DOWN best Customer Service by far in Austin, Texas! Whomever the District Manager is this location should be an example to all of your other store locations for going above and beyond with their Customer Service. From the moment you enter to the time you leave very pleasant, professional, and polite. This is not the closest location for me but I will take the time to travel to be treated as a human and customer. The manager Cornelius a hidden jewel and obvious a joy to and an example of the staff that works slong side of him! Daniela exceptional customer service! She went above and beyond to assist me as well as others during my time in this store. Both took the time to assist with my frustration turning it around into a relief and gaining a sale. I felt valued as a customer and not just another dollar to gain.Again, several stores in the Austin area could benefit and learn A LOT from this location. Starting with the way you should treat every customer. This store is a shining example of what should represent a company. Each employee should be recognized and truly VALUED as a representative of Cricket. They are an ASSET to Cricket which they should never lose! Thank you again Daniela and Cornelius for your exceptional service! You made my experience less stressful and painless! ?”
8:30AM - 5:30PM
8868 Research Blvd APT 208, Austin
Mobile Phones
“Everything 4 Truckers: BT✋free Headphones, Dashcams. Support 5☆s. Reasonably priced, friendly knowledgeable staff. Been buying their stuff for over 5 years now. Headphones work great for Mutitrack Recording overdubs too. Couldn't find Aviator Headphones anywhere else with a reasonably high quality microphone that didn't break the bank. Highly recommend Top Dawg for Truckers and Recording Artist alike.”
“My family in process of bereavement...lots of stress...the agent helping us now is extremely calm and collected and extremely knowledgeable of all services and items in the store. I am so impressed that I am taking a few minutes to write this while she enrolls me in a special program to save some money. She is awesome!!! Her name is Angelica. Cricket should really value this employee.”
10AM - 8PM
1011 W 5th St, Austin
Mobile Phones
“Amazing store and amazing customer service. Every time. Today when I came by I worked with Merci, who couldn't have been more awesome - so knowledgable, friendly, understanding and helpful.”
“Had a great experience, especially since I never go inside the store. Had so many speakers , cases, and screen protector. Definitely will come back just for chargers , way cheaper than Apple and Walmart.”
“I came into the store at 11. Was greeted with, "hola", I returned, hello. Long story short. She is Venezuelan, here 5 months. My broken Spanish and her broken English made for a perfect transaction. Laughter and patients were great. In and out timely with random spanglish. Being open to new interactions is so fun. New friend”
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“I shattered the back glass circle covering the zoom lens on my IPhone 12 Pro Max camera...and I feared the worst!! But owner Eric verified over the phone that he did have the proper replacement piece there on hand for my specific make and model, and I kid you not, he was able to remove the broken glass and get the new piece on IN LESS THAN HALF AN HOUR! ...AND FOR ONLY $40 !! He really saved me!! I was worried I wouldn't be able to use my zoom to capture concert vids at ACL this weekend!! YOU SAVED ME IN A PINCH, ERIC! I will definitely call you first for any future cellphone screen or glass repair needs...!! :))”