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“I have rented at extra space before in other locations and I must say this one is clean , organized and kept . Cynthia is always a big help and will assist with anything you need. 10 out of 10 I would definitely recommend. I also purchase storage units and this is by far the cleanest facility and smooth transactions.”
“This is at least my third time using this facility. Always liked the layout. Only negative side is there are only two hand carts available. I had to wait over an hour for a cart last weekend. I’m bringing my own moving forward.”
“Came in for rental process , worked with Marcus , he was absolutely amazing. Very knowledgeable , very polite & had manners. He helped mE with my unit, it was a quick process. I’m glad I chose public storage.”
“I would give 5 stars if I were only writing this review about Susan, but I'm not and I cannot bring myself.to give any stars to Natasha.
My mom has 2 storage units at this facility for years. Since she had to move out of town, she relys on receiving updates from the facility if something happens. Susan has been very attentive to any questions or concern my mom has, but if calls were made on Susan's day off, there would be no answer and definitely no return call. Susan has by far gone above and beyond her job duties to ease my mom's concerns.
When we have to deal with Natasha, it is a different story. She is rude, disrespectful, and acts as though she hates her job. My mom had called a few times and asked Natasha to go check on her unit, but everytime Natasha would have an excuse for why she couldn't go and check on the units. Just so happens that on one of those days, my mom's unit was broken into. The next day my mom called and Susan was working and went to check. Sure enough, Susan put a new lock and even took pictures of the inside of the unit for my mom to see if anything was taken.. again.. above and beyond.
So 10 stars to Susan!! If I could give negative stars I would to Natasha.”
“I had a great experience at Public Storage, thanks to Siobhan! She was incredibly friendly, professional, and went out of her way to make everything easy and stress-free. It's not every day you come across someone so genuinely kind and helpful—Siobhan truly made the whole process smooth from start to finish.
She answered all my questions with patience and made sure I felt confident in choosing the right unit. You can tell she really cares about the people who walk through the door. Thank you, Siobhan, for the excellent service!”
“Positive experience renting a unit. Professional and helpful staff. Unit was clean. Only negative for me is that there is no security gate for protection. Every place I’ve rented before has had one. There is a security code to access the building, but this gets inconvenient each time you have to enter the building while you’re loading/unloading. About costs, be aware of marketing gimmicks. They may offer free first month, but they bill at the first of the month; so don’t be surprised if you have to pay before your full month is up. They will prorate the first month, but they don’t prorate the month you leave if you leave before the month is over.”
“Ms.Brenda the property manager is amazing. She is so helpful and friendly. Very professional, well spoken and all around a good person. I can tell she likes her job, she goes above and beyond. She ensured she reached out when i was busy moving to ensure i do my upgrade before she left. She is amazing.”
“This facility is amazing! Other than the great location, Tiffany and Susan really help keep this place safe and functional! I know my units are safe here and if I ever have any issues they’ll always help find a solution every time! 10/10 recommend!”
“I can’t say enough good things about my experience with CubeSmart. From the moment I walked in, the staff member who assisted me was welcoming, helpful, and went above and beyond to make sure I felt comfortable. They answered all my questions with patience and professionalism, and made the rental process quick and easy.
The storage facility is spotless, well-organized, and very secure. It gives me total confidence that my items are in good hands. Thank you to the team for making this such a positive experience—I’ll definitely recommend CubeSmart to friends and family!””
“Family owned Storage with friendly faces. Ms. Kathy and Mr. Buddy are the sweetest and are always willing to help. They even remember you by name ?. Very clean facilities and easy to navigate.”
“I had an amazing experience with this storage company! From the moment I contacted them, they went above and beyond to help me. Everyone I interacted with was incredibly kind, patient, and genuinely cared about making sure I was taken care of…especially Mr. Bernard!
Their customer service is outstanding — they made the whole process smooth, stress-free, and honestly so much easier than I expected. It’s rare to find a business that treats you with this level of respect and kindness, and I truly appreciate all of their efforts.
If you’re looking for a storage company that actually puts customers first, this is the one. Highly recommend!”
“Fast response and from the beginning that I called the employee was helpful and nice and also answered all my questions with no hesitation & I am really grateful”
9 AM - 5:30 PM
15025 Voss Rd, Sugar Land
Self Storage
“I had my storage unit 1 year prior to it changing to My Place Self Storage and I think a true litmus test of management is making that type of transition as painless and seamless as possible for existing tenants and I can honestly say, from my perspective, they did that. It was seamless and well executed and the management has been nothing but friendly, professional and always willing to help. Thank you Tatiana and John!”
“We had an excellent experience renting a Uhaul van and trailer from this location. Victor was super professional and friendly. Another customer had an issue with booking and Victor solved the problem with no hesitation and a great attitude. It's so refreshing to be on the receiving end of good customer service, especially when going through such a stressful time as moving. The facility was immaculately clean and tidy as well.”
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“Renting a storage can be easy or it can have a few challenges. Every challenge has been met with a smile and assistance. I have been told yes or we will find a solution every time I have asked. Today I received a call from Mr. Aremis offering a solution to a potential problem. Hard to describe that level of customer service from a storage. Greatly appreciated.”