Best Buy in Sugar Land offers a wide range of electronic products including HDTVs, computers, cameras, gaming consoles, appliances, cell phones, and tablets, along with Geek Squad® services. Customers appreciate the friendly and knowledgeable staff who are willing to answer questions and assist in choosing the right products. Many reviews highlight the variety of brands available and the quality of products, with some noting that prices tend to be high, likely due to the genuine and original stock. Shopping experiences vary; some customers have had smooth purchases, such as buying a TV for watching the Super Bowl or finding the perfect keyboard for work. Others have faced challenges, like issues with recycling discounts or product exchanges. One customer shared a positive experience where the store manager went above and beyond to resolve a defected Bose set by making an exchange and upgrading the product. Overall, Best Buy is recognized for its helpful staff and wide selection, but some customers mention concerns about pricing and service consistency. The store aims to make technology work for its customers, providing a convenient place to shop for electronics and accessories.
Bought a freezer. The store rep was extremely helpful in loading the item into my car.
June 2025
Everyone here was really helpful, helped me locate the Breville microwave I wanted at another store and were apologetic for not having it in stock, which isn't even their fault. Nice people.
June 2025
Great store and nice personnel! I found the exact hardware I needed.
