I would love to give minus 5 stars because that’s how awful this service is. It goes out for at least a few hours ever other day. It is by far the worst of any service I have ever bought and all this for the outrageous price of $160 per month. I have had it.
December 2023
Do not use Optimum ever. I was with them for almost two years and the entire time the internet was subpar. They also do not train their employees properly. I was told wrong information that resulted in me paying $90 (which I was told I had already paid) when I tried to cancel. You are better off using AT&T or literally... read full comment
December 2023
Worst service ever! We got them in Pilot Point for leas than a month and cancelled after we saw AT&T was in the area. No technicians ever available.By the way is this company so broke you can't even fix the store sign??
Our Optimum store located in Prosper, TX provides cell phones and accessories. Enjoy live in-person support and shop with one of our Retail Specialists, and more. You can explore Optimum’s products, plans, and services, and also see how Optimum can save you money on your Internet, TV, and Mobile bill. With Optimum Mobile, you can stay connected on the largest and fastest 5G network. Visit our store in Prosper, TX today for all of your digital entertainment needs and receive our white glove customer service.