“Absolutely would recommend all my friends and family to rent from Capps van rentals the manager William is extremely friendly knowledgeable and very customer service oriented”
“The first time I arrived was a bit hectic with the manager Brielle because the car she had for me it had a dead battery, so she asked if I could wait a short time which was 30 min plus.. for a car they were receiving. She told me she would clean it because her detailed employee was on lunch. The car had a light smell, but I told her it was okay, even though it shouldn't have been acceptable for me.
When I arrived home with a 60 min drive ahead of me, I finally arrived and took Lysol spray all over! Left all windows open, and it still had not the most appealing smell. I had picked up my daughter for a medical appointment & she could smell smoky smell in the fabric. I called after dropping her off, and the assistant manager, Dee, was extremely professional and empathetic to my concerns, which he gave me the feeling of customer satisfaction is number 1 with possible return customer versus bottom line! How refreshing! He upgraded me, and I felt so much more comfortable and safe in the vehicle he provided. Personally, Dee should be the manager hands down!”
“Connor helped me out and got me a Chevy Malibu, I usually drive sport so it’s great on gas. I’m really appreciative! Someone hit my car and I have been dealing with the insurance nightmare, so I’m blessed to have came here and had such a great experience. Thank you Connor!”
“I am so impressed by this location. Our insurance carrier had us use them for an accident, but we chose them when we needed a rental. The staff are friendly and professional. The office, like the vehicles, is clean and neat. I recommend them to anyone needing a rental! You won't be disappointed. Did I mention how easy the entire process was?”
7:30AM - 6PM
5760 State Hwy 121 Suite 135, Plano“We rented a car from this site for about a month. They didn’t have a small vehicle available due to the holiday, so they rented us a medium SUV but charged the rate for a small car. They informed us that we could change the car at any time; we just needed to call to see if the desired vehicle was available. The manager is very flexible.
The return process was a breeze, taking only about 10 minutes. The manager clearly stated our balance due and handed us a card with their contact information, should we have any queries about the charges. It was a convenient and comfortable experience, making the end of our trip stress-free.”
7:30AM - 5:30PM
5760 State Hwy 121 Suite 135, Plano“I wasn't looking forward to having to go offsiteto get my car (the airport was sold out) but it was a very pleasant experience. The gentleman made sure the car was in perfect running condition before he handed me the keys. Upon return he was quick to get the car checked in. Uber was also quick to pick me up from this location to take me to the airport.I would rent from here again if the airport was sold out.”
“We made a reservation earlier (week in adv) for a SUV at our local enterprise, they called us the day before to say they had didn't have a vehicle for us. We happen to stop by this location & they had a vehicle. The service was excellent. This location will be our go to.”
“Sajid and James are great! This Enterprise Rent-A-Car location is my family’s go-to place for car rentals. Sajid has helped our family on two separate occasions, and both times he provided us with rental cars that exceeded our expectations. Sajid and James always provide great customer service: they are professional, knowledgeable, and efficient. Most importantly, they are honest and trustworthy, and they always ensure that their customers’ needs are met.
I highly recommend this Enterprise location for all your car rental needs!”
9AM - 5PM
2301 N Central Expy #138, Plano“Nisar Ali and his supervisor M. Habib on the customer service side were very helpful when I called with concerns. Ucar’s is a great company to rent from for Uber and Lyft.”
“good so far but was closed when i return the rental for a relatif verry convenient the dropoff key box
Today I rent one car for the whole Weekend So far it's GOOOOD
The Lady at Front Desk was nice after i broke the Ice she Give me a 7 seater suv pretty good only 12000 miles on it spacious and soft Ride good HP when needed MP verry Good”
“We went up to look at a Q8 etron prestige model and we were assisted by Martin. As a result of Martins professional approach, resourcefulness, and him finding the exact model and rare color Q8 we wanted along with agreeing on reasonable terms, we unexpectedly made a deal and moved ahead and cancelled our appointment with BMW and Cadillac. The finance manager was also very professional and helpful. We look forward to picking up our new car in a few days. Thanks Martin.”
7:30AM - 5:30PM
6425 Dallas Pkwy, Plano“We had a family emergency come up and needed a car fast. I called right after they opened up and spoke with Chandler. We were in a major time crunch and needed a car to be on the in less than an hour and he came through for us. My wife had the keys in hand and rental done in like 30 min!!! Fastest turn around ever. Chandler is the man and I will be returning to him when we need another rental. Thanks again for your incredibly quick and quality customer service!
Walter”
“5 star for Branch Manager Kelly.
Since many months me and my friend are renting car's from this location and every time we walk-in we get a warm welcome from Manager Kelly and Natalie. Kelly is an asset to this franchise as he makes sure his customer's have everything that they need.
Whenever I have a problem and I call them, they resolve it immediately whether it is a problem with an existing renting car, or preferred car.
Appreciate their quick response and love renting car's from this location.”
8AM - 4PM
3933 N Central Expy, Plano“I recently rented a car from this location and it was a great experience. They always have a wide range of vehicles available, making it easy to find what you need. The check-out process was quick and hassle-free.I was also impressed by the selection of luxury hybrid cars. The manager Kelly Quinn and the staff clearly takes care to offer high-quality services making it so convenient to rent a vehicle.”
“Loved the experience at budget though it was first time with their rental agency. The car was latest one and good to drive. Hassle free experience. Will take their service for future rentals . Tareek from the center was quite friendly and helpful”