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“Terrible customer service. Left vehicle overnight and said they would work on it first thing. Heard nothing from them and when I called to follow up, they said they didn’t have any notes on it! Really disappointing, could’ve had it fixed somewhere else by now. Also the person answering the phone could have handled it way better. Shame on you guys for losing potential business.
Edit: When I came back to get my car, Alex took care of me real quick. Appreciate his help and professional demeanor.”
8AM - 5:30PM
903 Kramer Ln, Austin
Wheel And Rim Repairs
“Truly one of the best mechanics in town. Having maintenance knowledge myself, Danny didn’t recommend anything that didn’t need to be done on my vehicle. He’s a straight shooter and goes above and beyond to make sure customer vehicles are road ready. He was very communicative throughout the few days my vehicle was with him. He’s very knowledgeable and on any given issue he is transparent about what needs urgent attention versus what might need attention in the future. You can confidently take your vehicle there, and rest easy knowing that your vehicle is in good hands.
Prices are acceptable given the quality you’re getting. However, some services like a synthetic blend oil change are on the high side of the range ($60). With car maintenance, you get what you pay for and Danny is providing honest and quality service to the people of Austin. Worth every penny.”
“Needed new tires last minute and the store didn't have any of the right size in stock. Brian, hearing that we needed the tires that night, called around to other stores to find one that carried our tires. We were able to drive to the other store and get right in to have our tires replaced. Great example of an employee spending a few minutes to take care of a customer.”
“The customer service at Sun Auto Service was exceptional! The front desk staff was extremely polite and helpful. They attentively listened to my car issues, and my car was ready within the promised timeline. I highly recommend Sun Auto Service! ?”
“Tire came off the rim a little on my donut, they were able to adjust it and fill it up for free, quick and easy! I will be going back if I ever have tire troubles. Very nice people”
“Derrick and the Discount Tire team provided the kindest service I have ever received today. On my way to pick up my daughter from daycare at 4:45pm, a screw was identified in my tire during a tire pressure check. Estimates of 1.5-2 hours were given out to customers in an endless line in front of me. I explained my personal situation of needing to pick her up by 6:00pm with my unfortunate predicament; my husband was not only out of state but our other car was currently parked in the airport. I asked if it would be safe to drive home and address this in the morning. He responded with “give me an hour.” Less than 30 minutes later, I was on my way to pick her up with 8 minutes to spare. We have purchased numerous sets of tires from Discount before, but this act confirmed that we will never purchase from anywhere but. My sincerest gratitude goes out to Derrick, the hard working team today (in the pouring rain), and to Discount Tire for always placing customers first.”
“Came to get my tired aired up and was told it couldn’t be repaired but after speaking with Gilbert Rodriguez he was truly my blessing I got a new tire beyond happy I will only go to him”
“Wonderful shop! The owner is fantastic and super nice.
I got a flat tire, a friend help me put a spare on but I was not planning to buy tires. They checked all four, added air in all of them and sold me what would’ve been a very expensive tire for $71.
I’m so thankful to have found Faris Tires!!”
“No clue if these guys are Faris Tires or Hercules Tires but these guys are awesome. I have a tire shop I use by my house but I was helping a buddy out and this was the closest non-chain tire shop I could find to the Domain. They replaced 2 tires for me at a very reasonable cost, took credit card, and had an indoor waiting room. I wish my shop had that! Snacks and drinks for sale, too. It this place was closer, they'd get all of my business. Thanks, guys!”
“I came here last week as a drop in because my tire lost a lot of air overnight. They were PACKED (after my experience I get why) and I didn't have to wait long at all. Everyone was very nice and Bradin assisted me and I'm so happy he did because he took the time to hear what was going on and go over all possible options. I knew from talking to him he would help me out the as much as possible and this is now the only tire store I will go to in the future from how nice this visit was.”
10:30AM - 7PM
10426 N Lamar Blvd, Austin
Wheel And Rim Repairs
“Had to replace 2 wheels and I went John with my problems and he helped take care of me right away. He was very respectful and had his best interest in helping take care of me. I’m glad to see John back!”
“I recommend Ken with no reservations. Excellent welder. My Panamera wasn’t driving quite “right.” My mechanic suspected this was related to some dents he saw on my wheels. Reached out to German Auto, who recommended Ken.Called on a Wednesday, scheduled for Thursday, picked it up on Friday, just in time for a road trip.Car drives nice and smooth like it’s supposed to, and for a great price. If you need your wheels replaced in Austin, go here.Final comment. Maybe I’m old school, but I quite liked Ken’s company and demeanor. We stood around for 30m after my car was done talking fast cars and old times. He didn’t waste a lot of time on the phone when we scheduled, and I think as a solo business owner, he juggles a lot of balls to turn around jobs quickly. This guy’s cool, trust.”
“I went to have a slow leak repaired and the tire put back on my car. They found no leak and removed temporary then replace the full size tire and did not charge me. WOW Amazing service! The inside was so clean that my tennis shoes squeaked when I walked.”
“I can't say enough positive things about these guys. I struck something on 35 the other night that dented to rim and blew out the tire. I went here because of all the positive reviews. I brought my wheel in to get looked at for repair and not only got told they couldn't repair it because it was too damaged but that no one should because the damage was too great. While my heart sunk, I was so appreciative of their honesty and concern for my safety. I didn't know what to do next. These wheels are over $1k each and I didn't know what to do other than go back to the dealer and try to order a new one. But then, they said they'd look to see if they could find me another wheel. And sure enough, they found a refurbished one at less than half the price and it arrived before 9 am the following day! Talk about customer service! Thanks to them I only had to drive around on the spare for a day and now I'm all fixed back up and good as new. A++. Thanks guys!”
“Everyone there was really nice and helpful, especially Jaden! I usually feel a little nervous at car shops but Jaden and his coworkers helped me feel at ease. There was a nail in my tire and they patched it up for free and I was out in less than an hour! Thank you to everyone there!”
“Very busy place. It would of been nice while I waited a good 20 to 30 minutes to talk with someone they could of at least asked what I needed. Reason I didn't go in. I was parked behind another vehicle who looked like they were leaving”
“I was traveling out of town and I had a flat tire in the middle of the drive. I pulled up and everyone was so attentive to my vehicle and all helped to make sure all my tires were reliable to get to my destination. 10/10 would recommend!”
“Best place to go if you want to upgrade your ride. They have the best customer service experts, and they also had the lug pattern I needed which was a rare pattern. Love the wheels and tires that I picked out. All in all I'm very pleased with the service and experience that they have given me.”
7:30AM - 5:30PM
375 W Louis Henna Blvd, Austin
Wheel And Rim Repairs
“We had a soft truck tire yesterday. We called Youngblood Automotive; they were able to patch the tire soon after we called--this despite being a very busy shop on a Friday morning. All staff members were friendly & professional. We highly recommend this store for your automotive needs!”
“I recently had my car repaired at Hewlett Collision and I couldn't be more satisfied with the experience. I would like to send out a special thank you to my service advisor, DARRELL. Throughout the process, he went the extra mile to ensure that everything went smoothly.
DARRELL was incredibly professional, friendly, and attentive throughout the entire process. He kept me informed every step of the way and made sure all my questions were answered. His attention to detail and commitment to customer satisfaction truly set him apart.
The repairs were done perfectly and on time. My car looks as good as new! THANK YOU, DARRELL, and the entire team at Hewlett Collision for your outstanding service. I highly recommend this place to anyone in need of car repairs.”
“This place saved the day! I was shopping at ACR right across the street, and when I came back to my car, I noticed my back left tire was totally flat. Filled with dread, I figured I would have to leave my truck bed full of art supplies in the lot overnight, take an uber home, and maybe tow my truck somewhere the next day?! I was SO lucky to realize that A-1 was close enough for me to slowly roll over to, right before closing time.When I got there, they were gracious, helpful, and friendly, and even stayed open a little late to patch my tire. (Actually, TWO tires - they noticed that I had picked up nails/screws in the front right as well.) It only took a few minutes and it was about $35 - a great value, and SUCH a relief compared to my worst case scenario. I am forever grateful!”
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
“Jerry and John are a class act with real deal equipment and experience to match. Well worth the drive from oak hill (twice due to being so impressed with work done on first vehicle). If you want reasonably priced work by pros that charge based on what they actually end up doing, this is the place for you!”