9AM - 2PM
3014 FM 407, Lantana“I have been with my first financial bank for almost 2 years and I love this bank cause of their great customer service and the people who have always been nice at the window and inside. Great Bank great people”
“Fenil has been wonderful to work with. He helped me with financing my small business debt and helped my daughter with her personal debt. We both had a great experience and would work with Southside Bank again.”
“My parents have been banking with this institution for many years now. Over 40+ I believe although at various locations. Due to my father's age and medical condition, I am now helping him out with his finances. Ms. Hillebrand has been quite helpful in making the process a smooth transition. Many kudos to her for the advice and prompt service to make this happen. Thank you.”
“Commercial Bank of Texas has been paramount in the success of my business and they have assisted me with my real estate projects and daily activities. I have always been met with kindness and warmth in daily transactions. I highly recommend them for any real estate transactions and business banking activity.”
“Wonderful people with great character and passion, I often go there and hang out with Arya the Egyptian beautiful queen and Kasey the smart man, and Dillon the scientist of the Bible. They make time to have a conversation and I cherish every moment with them.”
“We worked with Travis Parker to apply for the CARES Act. We had also worked with Travis previously for an SBA business loan for which we should have commended his and First Financial's assistance. It is easy to recommend good people and a good company, and I do highly recommend both!”
“I've been banking with bank of texas over 20 years. Always helpful.expecally when I found four charges from Houston tx for construction equiptment, that were not mine, now I always check my account, and now I get charge alerts,if my card was used,love that ,no more worries,and the staff is excellent, don't plan on ever changing banks,”
“If you are looking for a lender that you can fully trust and is not out to make a profit go no further and reach out to Larry McBeath. He has provided us awesome service as my wife and I were exploring home loan options. He was very helpful, responsive, and went above and beyond for us.”
“Friendly efficient staff that communicated often and helped us make informed choices. Easiest process from start to finish we've ever experienced!! Highly recommend.”
“Cannot stand the Nick recording and now I'm locked out of my app and because I was busy doing some paperwork I closed it and didn't proceed and they're getting me messages like that's why I'm locked out too many attempts when I truly only tried one or two times and then when it finally accepted my password it said I still couldn't get in. When I called they wanted to tell me it's because it was too many attempts but when it finally said I could get in it still wouldn't let me in I dealt with that for about 30 minutes one day and told him to mail me my information. I'm still not in my account bet my billstatement is mailed. Super not user-friendly because you couldn't just hit copy when they would give you a code you had to go back and forth between your text messaging or email and the website. Things are not popping open and putting you in the right place automatically.very outdated system for modern times. Please fix soon”
10AM - 3PM
1035 Hickory Creek Blvd, Lake Dallas“Great bank helped us out of a jam, good customer service!
Tee was very professional and efficient on the set up knowing we was in a rush! 10 stars for this company!”
9:00 AM - 2:00 PM
1000 S Belt Line Rd, Coppell“This branch is so much better than my local branch (Lewisville). They actually answer the phone. Every banker is a notary public (FREE service for Chase bank clients). Special shout out to banker, Mr. Chavda who was welcoming, directed me politely to the tellers, and got my paperwork notarized quickly.”
“I have banked here for nearly 10 years, and Justin, the manager, always goes above and beyond. I don't live in the area anymore, but have been reluctant to change due to the level of service.Great place with great people.”
“I had the pleasure of meeting with Celeste today and let me sey, her customer service is A+. Helps me right away and got my account on track for what I needed. Couldn’t be happier, and I’m glad I still bank with them.”
“We opened a new account here today and had a great experience. Two people greeted us when we first arrived, then BJ Duehr helped us open our account. He was kind and knowledgeable and thorough. He answered all our questions and gave us lots of helpful information. While we're happy to have the "big bank" advantages of Chase, BJ treated us with the personable friendliness of a "small bank" relationship.”
9AM - 12PM
525 S Interstate 35, Denton“I had the privilege of interacting with Daniel Boles, the Assistant Branch Manager at Point Bank, during a challenging time when my elderly aunt’s account was compromised. Daniel exhibited remarkable patience and empathy. He listened attentively to our concerns, understanding the gravity of the situation. His calm demeanor reassured us during a stressful time. His actions demonstrated that he wasn’t just doing his job; he was looking out for us. Daniel embodies the essence of exceptional customer service. Point Bank is fortunate to have such a dedicated professional leading their team. Thank you, Daniel, for your outstanding care and commitment!”
“This is by far the best bank I have came across. They go above and beyond!! I come in there with dirty shoes , mud , whatever ... tell me it's OK... tells me where the water is at , then ask if I need something.. helped me with everything. Down to helping me open up a online app. I give them 10 stars ... ? I appreciate everything..I was just gonna keep my money in old soap box under the sink ..glad I opened up a account !!”
“I had an horrible experience at the NRH location “stay away” so I called another branch and had the opportunity to speak with Mr. Andrew. Andrew, thank you for your help! Thank you for listening and helping me get my claims completed very kind and quick! I appreciate all that you did to help get me situated!”
“We have had an account with this bank, for 18+ years, and it has been a great experience. To actually speak with an employee that will listen, and respond to concerns. Such a delight!!”
“Customer Service was very helpful when my debit card was denied due to the amount - I was not aware of a pre-determined set limit for debit card transactions. She was very nice, professional and took the necessary action to assist me so the transaction could be completed.”
9AM - 12PM
915 W Main St, Lewisville“Debbie was such a joy and a pleasure to work with in assisting me with my account today. Point Bank continues to show me I made the right choice by selecting them as my bank. Customer service is absolutely the best hands down.”
“My husband and I came to the bank with a unique situation. Karla went above and beyond her duties to help us out and gave great customer service and a positive banking experience.”
9AM - 1PM
1330 S Loop 288, Denton“The staff at this Frost Branch are very kind and helpful. I had a problem with my account recently, and they could not have been any more attentive and caring. They took care of closing my account and setting up a new one thereby saving me much stress and aggravation. I have had an account with Frost Bank for over 25 years (in several different locations in the Dallas/Denton area), and I have nothing but praise for this institution!”
“If you ever need anything go see Melvin! He is so helpful, kind and his customer service is off the chart! What an asset he is to Chase!!! We will Definitely come back to see him in the future!”