I have banked with them for a few years now never any problems with staff. Just found out today the drive thru is now closed and will be a day to day thing if the atm machine is down. Not sure why they would take a good service away but to me big business no longer caring enough about their customers.
September 2023
Their ATM sometimes does not work, especially on Saturdays. It would not allow me to proceed with any transactions because "Video Teller is Unavailable".Other than that I have always received exceptional customer service in the branch.
March 2023
This was a pretty quick and simple process. Oscar was very helpful and clear on what they could and could not offer. I also appreciate that I have the opportunity to grow my line with Asmi Capital.
We are Neighborhood Credit Union, the oldest credit union in the Dallas-Fort Worth metroplex. Unlike traditional banking institutions, our goal is not to make a profit from our customers. As a not-for-profit organization, we are in the business of helping people achieve their short and long-term financial goals for their families. Through unique products and community investment, including college scholarships and financial education, Neighborhood Credit Union helps its North Texas neighbors improve their financial health and well-being.