“Out team from Mr. Cooper included Lynn Cox and Andrea Prado. The process went very smooth thanks to their guidance. The whole process from start to closing took 25 days. I think Andrea did an exceptional job of keeping us informed and moving along. I had a positive impression of Mr. Cooper prior to the refinance and after the refinance I have a better impression. Thank you to all who worked in the background to make this happen.”
“Their ATM sometimes does not work, especially on Saturdays. It would not allow me to proceed with any transactions because "Video Teller is Unavailable".Other than that I have always received exceptional customer service in the branch.”
“Evan Rutherford was absolutely amazing. He made the process so easy and kept us informed every step of the way. He was always available to answer any questions we had. We highly recommend him for anyone interested in buying a home!”