“Despite our long visit, Chris W was hospitable, accommodating, and understanding during our 2-3 hour consultation. He was able to help us by providing exceptional service which was informative, showing expertise in his occupation and aided in providing an easy experience. I would definitely recommend receiving assistance from this location as friendly employees made our wait enjoyable with excellent customer service while addressing our needs. Thank you.”
“I recently visited the T-Mobile Store located in the Stonebriar Centre2601 Preston Rd #22000Christopher Harrison rendered A#1 Customer services.GREAT JOB!! Looking forward to seeing you soon!Anita”
10AM - 6PM
1275 US Hwy 380, Frisco“Today I had the pleasure to work with Jazar at the Frisco- location on HWY 380. His customer service was absolutely outstanding, and the accessories I purchased were exactly what I was looking for. He informed me about the bundle deal and I was happy to take full advantage. Jazar also went above and beyond to help me reset me PIN, check the status of another order and lastly he walked me through how to set up my new iPhone 15. I left this store feeling confident about my new purchase. Thank you Jazar for being so welcoming, professional and helpful.”
“CJ And Uzayr were so knowledgeable n helpful setting up my new PhneI loved their table manner ,sincerity , professional and willingness to pleaseI would recommend all my friends and family to come to this Frisco store”
10AM - 7PM
5725 Eldorado Pkwy, Frisco“Regina was an absolute pleasure to work with. Thank you for making my experience comfortable, educational, and welcoming. As a young adult, sometimes getting vital things done (i.e. phone upgrades/plans etc.) can be a little daunting. She made me feel safe, and helped me through every step of the process. Thank you!!”
10AM - 8PM
3555 Legacy Dr, Frisco“Jazmin is MY girl. I seriously cannot express how helpful and amazing she has been. So thankful. She literally made everything such a breeze for me when I had to get spectrum internet for my new place. Jazmin is the epitome of customer service. Y’all better give her a raise!!!”
8:30AM - 5:30PM
9300 John Hickman Pkwy suite 1204, Frisco“No matter which staff member you get they all provide the highest quality of customer service. I will not ever switch from them! Victoria is who I speak to the most and she has a way of making your day better. They have that “small town family” vibe. Could not recommend this company enough. So refreshing to not have to dread to call customer support.”
“The manager and staff had me in and out in no time.Kudos to Johnathan, the manager, for providing excellent customer service and even better leadership for his staff members.”
10:00 AM - 8:00 PM
12244 FM 423 #400, Frisco“We upgraded my husbands iPhone and had A plus service from Jesse and Mason & shout out to Cliff as well! Best experience ever at Att store in all of the many years experiences we have had!!! Typically long and tedious with lots if waiting but not so today... highly recommend this store all techs knowledgeable and fast!”
“Diego is truly a gem. I had a rather bad situation going on with my device not being able to connect to the vzw network. He worked tirelessly to get my issue resolved, and I'm ever so grateful.”
“Christian went above and beyond to help me. Extremely helpful and professional. All of the staff is very knowledgeable and helpful. This store is an example of what all stores should strive to be.”