“So I dropped my phone noon on a Sunday, the day before a holiday. I brought my phone in to their store during the afternoon. The original time my phone would be finished would be noon on a Tuesday. Luckily for me, they had all the parts I needed for my phone on deck already. They got my phone in perfect working order in literally less than an hour. I am incredibly grateful and will definitely be back with my other devices! Staff is great!”
“My new iPhone died with no apparent reason. He fixed it in 2 min! He told me it’s a glitch in iPhones that I can fix it myself next time it happens. He also told me how to do it.”
“Elvis is knowledgeable and provides amazing customer services. Because of this we were able to get the service we requested in no time. I definitely recommend this store.”
“My wife and I got new phones. We needed the protective glass and cases. Jason was helpful as always. We are repeat customers as a result of the service and quality of their products.”
“I came here because of a phone problem. I was changing my company phone from an old iPhone to a new one and there was a problem with the number. I talked to Thomas at the store and received support. I didn't even buy the phone here. Even though I visited him for two days in a row, he kindly supported me until the end without showing any offence.I am grateful to him for his kindness and appropriate knowledge.One thing I would like to ask Verizon is to buy him a better waiting chair.He clearly needs a chair for waiting customers. I recommend this store to anyone who needs to buy a phone.”
“Great management and very helpful!! 10/10 customer service. Definitely recommend if you need any assistance with issues with transferring services! Earnest and Maroon were both very helpful!”
10AM - 7PM
6449 Coit Rd, Frisco
Mobile Phones
“I will only go to this shop for my repairs. They always give the absolute best price, and will price match if you somehow find another place doing it cheaper. They are super transparent with the process/replacement parts and will work with you if you're on a budget or need something really specific done. By far the best mom & pop style place for technology repairs!”
10 AM - 8 PM
12244 FM 423 #400, Frisco
Mobile Phones
“I had a wonderful experience yesterday at the AT&T store in Little Elm, TX! As soon as I walked through the door a Sales Rep named Travis asked if he could assist me. He was very helpful and friendly. Travis was also quite knowledgeable about the products he presented to me. He assisted me with transferring my photos and apps from my android device to my iPhone. He advised me that it would take a while instead of just making me wait and not say anything. But fortunately it didn’t take long at all. I also purchased some more items from him. Thank you Travis for your quick, friendly service. If I ever have to visit the store again I would love for Travis to assist me!! ?? Thanks AT&T, I’m happy that I switched my cellular service back to you❤️”
“Mike was super helpful and considered of needs. Gave me full attention and did the best to help me. I would recommend visiting this store location and ask for Mike.”
“Despite our long visit, Chris W was hospitable, accommodating, and understanding during our 2-3 hour consultation. He was able to help us by providing exceptional service which was informative, showing expertise in his occupation and aided in providing an easy experience. I would definitely recommend receiving assistance from this location as friendly employees made our wait enjoyable with excellent customer service while addressing our needs. Thank you.”
“Christian went above and beyond to help me. Extremely helpful and professional. All of the staff is very knowledgeable and helpful. This store is an example of what all stores should strive to be.”
“I highly recommend this store, they seem to have good promotions anytime I need a phone. The staff was very knowledgeable and helpful. And I really appreciate that they help you set up your phone and helped out with transferring my info from my old phone to my new phone. The girls helping me out were very patient and helpful.”
10AM - 6PM
1275 US Hwy 380, Frisco
Mobile Phones
“Today I had the pleasure to work with Jazar at the Frisco- location on HWY 380. His customer service was absolutely outstanding, and the accessories I purchased were exactly what I was looking for. He informed me about the bundle deal and I was happy to take full advantage. Jazar also went above and beyond to help me reset me PIN, check the status of another order and lastly he walked me through how to set up my new iPhone 15. I left this store feeling confident about my new purchase. Thank you Jazar for being so welcoming, professional and helpful.”
10AM - 8PM
3551 Preston Rd, Frisco
Mobile Phones
“Donae and Julie were exceptionally helpful. I was switching carriers and required lots of Q/A, all of which came easily and confidentially. I spent some time there primarily waiting for my data to come over cause I’m a nervous person who needs support, but the actual sales transaction with Donae was straightforward and concise. Julie was back up during a shift change and spent extra time addressing all the details with me. I left with new devices and confidence in my new carrier.”
“CJ And Uzayr were so knowledgeable n helpful setting up my new PhneI loved their table manner ,sincerity , professional and willingness to pleaseI would recommend all my friends and family to come to this Frisco store”
“My HP laptop hinge broke and pop out from behind the screen. I took it to one place in Allen and the guy said it would be in the $200s to fix it if he could save the screen and in the $400s if he couldn’t save the screen but even bigger issue was it would take him a week to order the parts. So I got on Google and picked a place for a second opinion. I am so glad I did because Dilip was so nice and helped me for less money and did it the same day. I brought it in Friday morning and it was going to be $175 to fix the hinge and $375 to replace the screen. I asked how quick he could do it and he got it done the same day! When I came to pick it up the touch screen didn’t work but after trying to restart it. He reordered the screen and asked me to bring it back on Monday. I brought it back and he put the new screen on and it was ready within 2 hours and the touchscreen works again. I am so thankful that I didn’t have to end up waiting a week for parts and paying more. Go see Dilip!”
“I recently visited the T-Mobile Store located in the Stonebriar Centre2601 Preston Rd #22000Christopher Harrison rendered A#1 Customer services.GREAT JOB!! Looking forward to seeing you soon!Anita”
“Victoria was amazing with helping my kids and I save money. We all got new phones and I left with a cheaper bill! She was very charming and informing. I would highly recommend her.”
“I went in yesterday to get a new samsung S23 and Frank was super helpful! He made it so easy to check out, get my information transfered, and even had someone help us with putting the screen protector on. This Samsung location is always so friendly and way better then the at&t store upstairs.”
“Went here for a particular item and they didn't have it. I don't remember the tall guys name that I'd stopped while he was bringing in baskets. I do remember that he took the time out to help me attempt to locate my bag of was looking for. Lastly I'm not sure if the music that playing was solely for Black History Month or if this is how this Targe't rocks. The music was EVERYTHING!!! I'll definitely start traveling the extra 12 miles to shop at this Super Target for my shopping and great music pleasures lol.”
“Target has some really cute pieces for Fall! Track suits on clearance!! Can you believe it!? It was wonderful to see all of the Fall colors setting the stage! Ok Target Frisco! I see you and hope others see you too!”
“Regina was an absolute pleasure to work with. Thank you for making my experience comfortable, educational, and welcoming. As a young adult, sometimes getting vital things done (i.e. phone upgrades/plans etc.) can be a little daunting. She made me feel safe, and helped me through every step of the process. Thank you!!”
10AM - 8PM
8845 Gary Burns Dr Ste 110, Frisco
Mobile Phones
“We origunally went to the store in Little Elm, however they were closed before their regular hours without explaination. We called the Frisco store to find out why and were told we could go to that store instead. Anusha was who we spoke to and we were greeted by her as she was with another customer. Another customer walked in after we did and forcefully began talking to her as we waited. Anusha answered a few of her questions and then finished assisting the other customer She was with. Then she started to assist us. Anusha answered our questions and we started setting up our new line for our daughter. The customer that butted her way in got frustraded and made a rude comment to her and left. Anusha was so patient and helpful with setting our daughter up with a new line. She also helped us apply for a discount. She was very knowledgeable, friendly, and we would highly recommend visiting her!”
“The manager and staff had me in and out in no time.Kudos to Johnathan, the manager, for providing excellent customer service and even better leadership for his staff members.”
10:00 AM - 8:00 PM
12244 FM 423 #400, Frisco
Mobile Phones
“We upgraded my husbands iPhone and had A plus service from Jesse and Mason & shout out to Cliff as well! Best experience ever at Att store in all of the many years experiences we have had!!! Typically long and tedious with lots if waiting but not so today... highly recommend this store all techs knowledgeable and fast!”
“This is my second visit to this particular location, and it's the best ATT store I've ever been to. It's possible this experience changed my mind on switching to T Mobile - for the time being. The manager is on top of it!”
“A freind and I took a laptop to the Geek Squad to be looked at. They were busy but Kathryn went out of her way to greet us. She was very nice and attentive despite being busy with other customers. We waited a couple of minutes, and then Jason greeted us. Again, it was super nice and very helpful.,friend Both of them were genuinely friendly.”
“Our problem with our router after a move is not yet solved, but I have to shout out Chris, Sheree and Adriana at this store. These three worked tirelessly to try and help us on a busy Saturday night, working the system on their end to get our home internet access back-absolutely critical for our work, even on a weekend. They could not have worked harder for us, and we appreciate them! Whether AT&T follows through or not remains to be seen, but either way, these three deserve a huge raise!”
“Prices at Walmart in Texas are excellent. I also got quite a lot of good deals there. They have a huge selection of different products there that I can pick from. Staff was very kind and supportive.”
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“I must say after all the running around and countless hours on trying to switch from a business account to a personal account which was a pain. With that being said the store manager at this location is second to none a great employee for AT&T. Very patient, informative and very helpful. I recommend this store to anyone that needs help. Great store and great music. Definitely recommend 10 outta 10 customer service location. So stop by and see Herman the Manager for your At&T needs.”