Austin Body Works is an excellent and trusted body shop with a long-standing reputation in the community. The staff is great, super helpful, friendly, easy to work with, and delightful. They provide wonderful and professional service with a feeling of a small family business that appreciates its customers. Communication is kept clear, great, and impeccable throughout the entire process, with regular updates via email and phone. The entire process from drop-off to pickup and payment is smooth, seamless, and lightning-fast. They work directly with insurance and assist with arranging rental cars, acting in the customer's best interest. The quality of work is near perfect, excellent, wonderful, and flawless, with remarkable attention to detail that makes cars look like new again. They handle both big repairs and little things exceptionally well. While there can be a wait list, the experience is consistently worth it and highly recommended.
Great staff, super helpful and easy to work with. They kept great communication throughout the entire process and worked with my insurance to cover three expense outside of my deductible.
September 2024
Excellent body shop. The work was near perfect - looked like new again. The staff was friendly and helpful. Ryan was great to work with. They have the feeling of a small family business where they appreciate their customers. Kept me updated about the work and how the process would go from drop off to payment. Highly recommend.
June 2024
Awesome shop. I needed a quick bit of help replacing a bulb in my headlamp and they were incredible. Took me right away and price was incredibly fair. Stan was delightful and I am always happy to go to a local place doing great work.
