“I have plantar fasciitis so I went to Fleet Feet to get some advice on products to help me. As soon as I entered the store I was greeted by Alex who asked what he could do for me. I explained what was going on and immediately I was shown some products that help with PF. I bought the calf and foot stretcher and the Strassburg sock. It has been a couple of days but I already feel better. I really appreciate all the help and will definitely go back. Shout out to Alex!”
“This place was fantastic! The moment we walked in the door we were given excellent service! Alterations were done on the spot! My son left with an awesome suit for prom! I can’t thank them enough ❤️”
“I appreciated the customer service. I tried another store for some help getting my toddlers fitted for some shoes and wasn't able to get anyone's attention much less any help soooo I collected my brood and tried them in the same shopping center.So much better!!! I was acknowledged almost immediately. I asked for assistance and was asked to give them a moment and then I was helped!! That made my day! I had my 4 year old and my 1 year old fitted and then in and out with 6 pairs of shoes in less than an hour. I consider that a win!!!”
“I purchased two jackets last Christmas and only received one. I tried to contact customer service multiple times but did not receive a response. Truly disappointing, as the jacket I did receive was adorable and I think there are so many cute clothes on the website.
*edit*
After posting my review, I was finally able to connect with customer service and received the refund for the missing jacket. While it wasn’t the most convenient, I’m glad the situation was resolved and I look forward to revisiting the site!”
“Briana was very helpful. She assisted me on purchasing four different kinds of shoes. Briana even ordered a pair of shoes that was not in stock. I was very pleased with her customer service and her willingness to help. Thank you so much Briana. You made my experience delightful.”
“Wonderful experience very friendly and knowledgeable staff! Sneakers I bought hurt my feet and I was able to get a gift card and purchased another pair online. Highly recommend!”