Verizon at 331 Killian Rd offers an exceptional wireless experience through its dedicated sales consultants at Cellular Sales. Customers have praised the friendly and personable service provided by the staff. They assist with a range of needs, from upgrading phones like the Apple iPhone and Samsung Galaxy to managing Verizon plans and promotions. Many reviewers highlight the professionalism and knowledge of the representatives, such as Lewis, who quickly resolved urgent issues, and Wes, who provided compassionate assistance for a customer’s elderly family member. Tony also received commendations for his patience and thoroughness when addressing account issues. Overall, the store is recognized for its welcoming atmosphere and commitment to customer satisfaction, making it a reliable choice for wireless needs.
Tony provided top notch customer service over 2 visits to work out an issue with our account and getting a new phone/line. He was patient, gave me all the options and pricing, and worked it out a solution that was best for us. Thank you Tony for going above and beyond.
June 2024
I went to Verizon Wednesday and had an appointment with Wes.
I bought a new phone and Wes transferred data and stayed over an hour.
Wes was very professional and attentive.
We had a very good experience.
December 2023
Whitney gave outstanding customer service and was eager to assist.
