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“Shout out to Eric at this store! He made the process of upgrading our phones and wireless plan really painless and easy! We got exactly what we wanted and we never felt pressured into a contract we didn't want. We were so pleased that we came back three days later and asked him to enroll us in AT&T internet for our home. We're looking forward to having our wireless and internet all in one bill. Thanks Eric!”
“i feel compelled to give major kudos to both Josh and Randall at the berwyn store!!Typically the service is good there .. This time it was stellar and incredibly informative in a very patient manor.I cant say enough about these two guys.Great customer service - I just brought a friend in today because i know they will take care of her as well.”
“I had the pleasure of meeting, John Tripp, perhaps the BEST Verizon Sales person that I have had in the 18 years of my affiliation as a customer of Verizon.He is extremely knowledgeable with all your offers and services. He made my entire purchase very easy. Being a business owner myself, I see the tremendous value he provides.He is a remarkable asset to your company.Thank you!Paula DeSanctis, De Sanctis Builders”
“Great place and friendly service! Went in the other day to replace my phone and they found discounts for me that I didn’t know were available. Highly recommend.”
“Wonderful experience, the young man upfront was very nice and helpful. my phone had some damage from a previous repairman and he told me what was wrong and the cause unlike any other repair shop i went too. 10/10 highly recommend”
“We are so thrilled that we stopped into the Wayne store. The gentleman helping us was incredibly helpful and knowledgeable.I would highly recommend using this store to anyone looking for a phone and or service. Thank you again!”
“Omar with Verizon Wireless was friendly, professional, and honest. He laid out all the options for my mother and didn’t rush her into the newest or most expensive phone. He was efficient and laughing the whole time. We would definitely come back again!”
“I just had an excellent experience with Laz and staff to get my Pixel 6 back in working order. He did everything exactly as promised very quickly and my phone is once again 100% operational - TY!!!!!!!!!”
“I walked into an At&t because my account was compromised and he helped me set up a new account with a brand new phone. Harry helped me out and he was real helpful and attentive.”
“Just left store & was WOWED by exceptional customer service from Jay & Daniel. My phone had conked out - Jay fixed & explained it to me!!! Helpful & very friendly A++++ Team!”
“Elias was very helpful and informative and set me up with a new phone, new plan, new iPad and I am very pleased with the service and this is my new go to Verizon store.”
“My son had a issue with his phone. And needed to change his services. The rep on Sunday 10/22/23 at the store on west main really went above and beyond to help him. She worked past her scheduled closing time. Kudos to her!!!”
“Jordan at the Phoenixville Verizon Wireless store provided exceptional service. He took his time with me in upgrading my phone and watch that I bought from Samsung directly. Then made sure everything transferred and was working properly while he assisted other customers.”
“Darshan is the most knowledgeable and patient tmobile employee I've ever encountered. He made our 2 upgrades simple. He took the time to fix the issues on my elderly mom's phone and then organized her phone for simpler use. He made our experience enjoyable. We will continue to visit him at his location.”
“I have been a customer with AT&T for over 20 years with not so great to ok customer service. However, my experience at ALLIANCE MOBILE - PA WEST CHESTER in WEST CHESTER, PA. With Sales Rep Jason G, the first time at this location, was exceptional! Jason did not let his rough morning opening experience, employees not showing up, with myself and children standing at the door, affect our experience and was over the top helpful with our large purchase and limited time on having to be out of the store for a scheduled event. Jason was extremely knowledgeable of all product offerings, humorous personality and showing a genuine interest on meeting all of our needs in the short time constraint that we were on. Jason truly made us all feel welcomed and provided all assistance we needed with a smile! I have never had this experience in 20+ years with AT&T. Thank you Jason G for your attentiveness, knowledge of all product offerings and hospitality that you provided my family with!”
“Was on phone with AT&T Technical support for hours, problem not resolved. Josiah fixed my problem in less than 5 minutes and insisted that I add a pin for security and helped me do it.”
“Christian was incredibly helpful, pleasant, and kind. He went above and beyond his duties when he ran out to the Berwyn Verizon to get the phone I was looking for (mind you, it was flooding and raining outside). I offered to get it myself but he was insistent. This made the process of getting a new cell phone and getting everything transferred over so much easier. I will ALWAYS go to this Verizon just for Christian!”
“Bought a phone on sunday, January 14th. Service person was not to my satisfaction.Came back and Marc C. Was great. Fixed the problems and was very nice to work with. Got all my photos as well as many other things back.Thank you Marc.”
10AM - 6PM
418 Egypt Rd, Norristown
Mobile Phones
“Shawn and Caleb were excellent to work with. I went into the store prepared to refute the typical heartless, aggressive sales pitches at retailers, but was pleasantly surprised to get courteous and professional service.”
“Awesome place. The owners, 2 brothers are very tentative to everyone and everything. I have no issues there. It's a one-stop place. I pay all my bills there and get assistance with my phone. Too bad they don't have a food thing or market like China town New York. I would really do my food shopping and buy lunch and dinner there. But all and all it's a good place I would recommend”
“Extremely helpful. Had a billing issue with my account and the sales representative was willing to call into customer service for me to fix the issue when the other store outside the mall refused to open my account. I don't visit stores much at all, but if I need to, I'll visit the T-Mobile in the Exton Mall, as long as the mall doesn't close.”
“Great service by knowledgeable reps who were able to save our wallets from the scam of those wireless "deals" roaming Target nearby. Don't call for the department store deals and go straight to the store!”
10AM - 7:30PM
404 W Marshall St, Norristown
Mobile Phones
“What can I say? My son lost his phone and he needed a new one. The salesman was knowledgeable and friendly. He explained the deets about each phone my son picked out. He even had me considering the new Samsung S10 & thats not even out yet. Needless to say we got a nice device for a good price. Hopefully we don't need a replacement phone anytime soon but we will go back there since the service was so good.”
“Tony aka "Tech Support" is my Go To Guy for phones ...Great customer service . Hes very knowledgable and doesn't try to rip you off .He answers any ?'s you may have about the phones, and ensures that the phone is up and running.He makes sure you are satisfied with your purchase when you leave his store I definatly recommend this place”
10AM - 7PM
305 2nd Ave, Collegeville
Mobile Phones
“Luke was awesome! Let me charge my phone as it had no battery and helped me find a car charger for iPhone 15 pro. If you need anything ask him he is very knowledgeable. Great customer service.”
“My experience was by far the best customer service experience that I have ever had. The person that helped me name is Tiarra. She is well spoken and full of information. She addressed all of my questions and concerns. She was so helpful. I’ve recommended this store to everyone that I know. My experience was awesome.”
“I absolutely had an amazing time after having such a long day at work. Star is amazing she got me in and out and was beyond helpful and patient with me as it’s been a while since my last upgrade . Matt was very helpful as well I wasn’t planning on getting a watch but him and star told me all the amazing benefits that my previous watch didn’t have. The entire staff was so friendly it was the perfect experience after a long day at work. Thanks team”
“These guys are super duper friendly and extremely helpful. I've known them for yrs, I could be on the moon and will make.the trip back to norristown pa for their services... sincerely, Luis Centeno”
“We had the lovely opportunity to talk with Harrison. He was very knowledgeable and very courteous and professional and Very personable. Also gave us a great deal and we will be coming back to sign our daughters up for service on their tablets!! Thank you Harrison!”
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“Staff is 200% better & welcoming than any verizon store in the area. Ron took time to explain the promotion, transferred my data & gave me good bundle discount on accessories. My go-to store for any phone needs.”