“We had an incredibly positive customer experience while shopping for a new phone and in the capable hands of Will. He was personable, knowledgeable, patient, respectful, and facilitative. It completely changed our idea about what one can expect when being helped by a staff member. Will goes above and beyond to serve customers. So impressed!”
“The customer service at the malvern target has always been exceptional. The employees go out of their way to assist customers, are friendly, and are attentive. Ace, an employee at the service desk, helped me locate my phone in the store and took the time to follow up. Their drive up/ pick up services are extremely fast, efficient, and accurate.”
“Shout out to Jay for the warm greeting, Noah and Xavier for the attentive response and support with addressing an irate customer who refused to listen. They were able to address me and my sons issue from a previous visit from another store. True example of team work and great communication amongst one another. They are a dynamic trio! T-Mobile is lucky to have them.”
“Just left store & was WOWED by exceptional customer service from Jay & Daniel. My phone had conked out - Jay fixed & explained it to me!!! Helpful & very friendly A++++ Team!”