“Great experience with a residential freight delivery. I had a 600lb+ crate delivery and FedEx was very coordinated and helpful with the delivery process. They adjusted delivery time, called ahead on the day of with an ETA, and then helped me get it up the driveway into my garage. Excellent experience and highly appreciated.”
“Always nice and polite customer service. Even when there's alot of people they stay professional. I enjoy working with them and putting my business throu them.”
“This was their central location for Harrisburg i believe and i the staff were really nice, I went there after 6:30 as one of the staff called me and let me know about my package and they told me that i can pickup until 7:30 even though their pickup window closes at 6 p.m. That was important package for me and they were helpful.”
“Had a medical emergency on 05/14/2022 while FedEx Ground was delivering a package to me in Dalmatia, PA. The driver, LaQuan, (don't know correct spelling) witnessed my fall. He called 911 for me and ran to a neighbor's house, at my request, to get their help. Not only did he do this, he also stayed until the neighbors, ambulance, and family members got here to make sure I was taken care of. This young man went above and beyond what he was required and I truly appreciate all his help.”
“Very friendly and welcoming staff. Went in to submit my kids Passport application and it was taken care of with great care. The clerk, Mindy, was very friendly and I also have had great customer service from her. I feel that in the world of many choices, customer service is the key to keeping your customer and Mindy have made that a priority! Thank you so much, Mindy,for your help !!!”
“Based on my recent delivery experience with EFW for my 75-inch television, I would rate it a solid 10 out of 10. The entire process was seamless and efficient, from scheduling the delivery to the actual drop-off. The delivery team was punctual, arriving within the promised time window, and handled the large TV with great care, ensuring it was safely transported and set up in my home.
The communication throughout the process was excellent, with timely updates and clear instructions provided via email and text messages. The delivery personnel were professional, courteous, and knowledgeable, answering all my questions and making sure everything was to my satisfaction before leaving.
Overall, I am extremely satisfied with the service provided by EFW and would highly recommend them to friends and family for any delivery needs.”