They have gone from completely despicable to a place where I'm happy to go to because of the massive improvement in support
September 2023
I had a wonderful young lady help that I am greatful. However, I had to wait too much extra time after making my second appointment. It seemed like more employees had to stand around and discuss something as opposed to helping folks waiting for them.
August 2023
Apple Store in KOP has the best staff in all Apple stores that I have been. Great service for check in and Genuis bar. I arrived early for my appointment and they were able to get me in 30 minutes earlier. Person who helped me was patient and was able to resolve my issue.
