“We rented an SUV through the online system with Hertz. I confirmed the availability one week before our trip and yes, we were locked in and ready to go. The service person greeted us with a smile and he was ready with our vehicle, so checkout was less then 15 minutes. The vehicle was perfect for our trip from PA to NC, and upon returning the vehicle, we were greeted in the same manner as when we left. I always recommend making reservations in advance, preferably online if you can, and then calling to ensure your request is honored. I will rent from Hertz again when needed, they were less expensive than another major competitor.”
“Chris gave my mother and I exceptional service yesterday. I called in the morning and was able to purchase a car the same day. The process was smooth and he did a thorough job walking me through the paperwork. I would recommend Landmark Auto to all my family and friends.”
“Bought a beautiful car today. Salesman was John Baroney. I can not believe how enjoyable the process was. I will never buy another car from anywhere else. So so happy. Car is gorgeous, great condition, great price, and believe it or not, ENJOYABLE PROCESS!!!! Thank you for a wonderful experience.”
“Outstanding U-Haul rental experience with this company. Owner Brian was communicative and responsive. The rental was spotless and everything went smoothly. Will definitely rent from him again!”
“Service was quick and easy. I had a tire issue with my first rental and they got me in and out in a new car very quickly. Great team at the West Chester location”
“Went to John .L.Smith Inc. and purchase a car from them the service was great they treated us with respect an kindness an the car ? well I'm loving itThank youFrom .Mr. Irizarry”
“Rented a car over the weekend. Returned on Sunday (closed but used key box). Discovered I was overcharged on the following Tuesday. Called Wednesday morning expecting to be given the run around. A professional gentleman by the name of John answered looked into my file saw a mistake on their end and was eager and willing to fix it. I appreciated the honesty and professionalism. Thank You”
“We always get very good customer service when renting at Enterprise.We requested a pickup at our hotel and it was on time and the rep handled our rental smoothly. We dropped off after hours using the convenient drop off box.”
“Fantastic! Picked me up in a timely manner from the repair shop. The high end car they set me up in was clean and extremely comfortable. Staff at the location were friendly and professional. Will continue to use Enterprise!”
“You could see a lot of bad reviews for this place. There is a story behind this. Hertz decided to close down the Hertz-Thorndale which had terrible reviews. Penn-collision was doing collision work for Hertz. So Hertz asked them if they could take over the auto-rental office.I used Penn-collision Hertz store for my rental to and from JFK airport and it was great. The associate was helpful and responsive.Unfortunately they have to live with the bad reviews from the old rental office.”
“This was my second time using Enterprise the Kennett location specifically, and the team there is fantastic! They are professional, kind, and very empathetic during what for me was a very stressful time. Joey who assisted me today was timely, helpful and I couldn’t be happier with the service provided. 10/10 would recommend to my family and friends! Thank you!!”