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“Please be advised: This location has been permanently closed for several months. Despite our efforts, we've encountered challenges with Hertz and Google in updating this business listing. We sincerely apologize for any inconvenience this may cause and appreciate your understanding.”
“Always a great experience! I’ve had my car serviced here for years and so has my family. I just recently purchased a car through John and David and it was a great experience. I highly recommend!”
“Landmark Auto Sales provided me with an excellent trade in/purchase experience. Chris was professional, knowledgeable, and very fair. I would do business here again, I am happy to support this small business.”
“This place is fantastic. Always ready with a range of reliable strong,clean,and modern vehicles. Extremely reasonable pricing paired with exceptional customer service. The kind of experience you hope for but fall short of when you go to some kind of corporate entity. Like Enterprise or the like. I don't know about you, but if I have the chance to engage with a local business that I know I can depend on. I'm putting my money and trust in someone like the ultra kind ,and always accommodating folks at Lady Liberty. They really make you feel like you've made the sound decision when taking part in their service. I know I can count on these folks when I gotta get some miles down in a hurry. Thank you for always helping me travel safe and in style Lady Liberty.”
“John was so helpful from the moment I walked in. He made the process of renting a car clear and fast. The car I rented was clean and in excellent condition. Very thankful for this place in West Chester. This place will definitely be my to go place for renting a vehicle.”
“Great location. They always go above and beyond beyond to make sure I’m comfortable with my rental. Never had a bad experience here and rent cars about 4-6 times per year.”
“As always, it couldn't have been easier. I reserved the car in advance, got there 5 minutes before my pick-up time, and was in the car in under 3 minutes including all the signatures and inspection. It took me longer to adjust the mirrors. Location is convenient and the staff is great.”
“Id like to start off apologizing to the girl who assisted with my initial reservation. It went extremely well, however, i was displeased with all the questions about my own auto ins policy. Ive rented hundreds of cars from all diff agencies, across the US. I never take the rental ins, as i have my own coverage. All they ever ask for is my ins company name. Here, i was asked for my policy number, ded amt and company name. She stated it is was their policy (must be the locations policy). Other than that, everything was great incl the return process. I felt bad after leaving for complaining so much about their policy, as i never had that issue before. I’m guessing they’ve had some bad experience with renters at this location. I would rent here again, even with this policy.”
“Soooo I just left Coatesville Enterprise what an experience renting a car that I reserved 3 days ago. I was asked to come in early to pick up my car. Well I did and initially I was not happy with my vehicle . When I tell you the manager JOHN went above and beyond … wow…I was pleased. Sometimes things happen and you try to just finish the task and move to the next customer. NOT JOHN he didn’t stop until the job was done correctly.
I haven’t been to this site in a while because of a negative experience! John made a believer out of me.
John thanks for your impressive customer service skills and supporting this customer! I will be back.”
“You could see a lot of bad reviews for this place. There is a story behind this. Hertz decided to close down the Hertz-Thorndale which had terrible reviews. Penn-collision was doing collision work for Hertz. So Hertz asked them if they could take over the auto-rental office.I used Penn-collision Hertz store for my rental to and from JFK airport and it was great. The associate was helpful and responsive.Unfortunately they have to live with the bad reviews from the old rental office.”
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“Enterprise did not have the midsize SUV that I had reserved, so they substituted a HUGE Dodge Durango at the same price. As our insurance company was footing the bill, I didn’t quibble, though I worried about the gas mileage. 23.4 MPH was very respectable and if I had children again, I’d buy one. The Pick up and After Hours Return were both very smooth.”