After severe hail damage happened to our car, we chose Bates Collision to repair it. Many friends recommended them and we understand why! Rental car arrangements were ready, Customer service was outstanding and every single employee that walked by greeted us with a smile. Their customer care was fantastic! We highly... read full comment
October 2023
The repairs were great, the details they put in to the car after were unexpected and wonderful. But it was about three days later than I expected for it to be done. I recommend them just be ready for it to take a little longer.Service: Body & Trim
September 2023
Absolutely the best experience I have ever had with a car repair! From the scheduling, communication, repair to the condition and cleanliness once the work was complete! Top notch and I would recommend them to anyone who wants a like OEM repair to their vehicle! Nice work Team Bates!!!!Service: Body & Trim
Reduce stress with your car repair after an accident at Bates Collision. Since 1982, Bates has served Erie, PA residents with collision repair and paint matching services. Plus, as the only Ford Certified Collision Shop and Subaru Certified Collision Shop in Erie, you know your car will be in expert hands.