9AM - 5PM
8235 SW Tualatin-Sherwood Rd, Tualatin9AM - 6PM
19200 SW Martinazzi Ave, Tualatin“I've been to a few onpoints and by far this is my favorite one. Customer service was great! Julio helped me with my transaction with a friendly smile, he asked about my day and made me feel important.
Wilsonville onpont can't compare since they have people working there that look like they hate their job. Not Julio! Thank you!”
“10000/10 rating the staff are amazing and wonderful, very polite and the most respectful people ive had the pleasure of talking to. i was being misgendered by someone on the phone and the keybank staff who was on the call with us corrected him everytime and respected my pronouns . very transfriendly experience and i loved it and the way she made me feel like i matter . keep up the great work everyone should use this branch for their employees and their services they provide”
“Although Citizen's Bank is a regional bank with over 15 locations, I absolutely loved the small-town feel of the Tualatin Branch. After several years of using Citizen's for my small business banking needs, I appreciated the relatively consistent friendly staff (no high staff turnover), where everyone knows your name. If you miss the days of personal banking, and especially if you require business banking services, you should definitely consider Citizen's Bank in Tualatin.”
9AM - 5PM
7925 SW Nyberg St, Tualatin“The staff in this branch are very good, both on the phone and in person. Calling a customer service phone # is in another world; disappointing intonation, difficult to understand or follow their train of though. I understand they have all types of Karen's, and Ken's to service, but they need a extensive better education in English/Spanish customer service and not as much on screen suggested directions that become crazy and disjointed.”
“If you have perfect credit, you're not gonna understand my gratitude for this location. Of course, my credit isn't great and my job has not yet set up direct deposit so I have a paper check I have to cash drawn from Wells Fargo. It's been a few years since I've had to go into a bank and cash a check but it has never been a fun experience. Since I'm an adult, nobody understands why I can't just deposit it into my bank and normally bank tellers will make me feel like a complete loser because I don't have a bank account and then they will push a bank account on me hard-core they will ask me for five pieces of ID fingerprint before they cost find charge me to cash app but it's the Teylar does it do it for me!”
“I've been going to this branch for the last year to submit daily cash deposits for my company/job. I've become a sort of "regular" which is kind of cool to experience. A lot of the staff know me by name and they're asking me about my business and how things are going, etc. I admit that I'm use to delivering that type of experience and service to my own regulars/customers but I don't experience it often being on the receiving end. It's great. Jesse, Lucia (sp?), Patrice (sp?), and Cathy (sp?) are just a few of the awesome individuals at this location that have provided me amazing customer service (service with a smile) over the last year. :D With that said, sometimes I visit the US Bank location off of Scholls Ferry, but it just doesn't compare to this one. I can see and feel the vibrancy of the smiles and friendliness here and that's with everyone wearing a mask. That's no easy feat if I am being honest! :)”
“I've been with Chase and BofA, Rivermark has been by far the best bank. I've been with them for a few years now and I'm very happy and satisfied with their service..”