“I've worked with NW Adventist FCU for 2 major loans and they have been nothing short of exceptional. I would highly recommend them. They are very good about being available or getting back to you the same day. Staff are kind and helpful too.”
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12005 NE Erin Way, Portland“Jenny F. is always so kind, understanding, and helpful EVERYTIME I speak with her. I needed help with some business banking items and she was on it!! I reconize her everytime she picks up. I just really appreciate her and wanted everyone to know it!! :) Thank you Jenny you keep me holding on!”
“My experience at WaFd Bank on W. Burnside St, Portland, OR has been good all around. This facility has met my banking needs with a friendly staff andcompetent service. I always look forward to stopping in at their location.”
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2021 NE Sandy Blvd, Portland“We would like to tell you what a wonderful employee you have at the hood river branch. Karen has been the person we navigate to when ever we need help. She is very knowledgeable, very helpful and very pleasant to deal with. And you should feel lucky to have her.”
“They make the loan experience so much more accessible, especially for young people who may be inexperienced and unfamiliar with the process. I submitted an original loan request online and was contacted, and although that application was rejected, they worked with me to find other ways of helping me work toward what I submitted that application for to begin with. Would definitely recommend them for banking and loan services, they are awesome. Also, they overhauled their app recently and it is now incredible! Great experience all around”
“My sister, who is 73 years old and on Medicaid, was scammed today. The scammers took from her checking account all the money she had to pay for her Medicaid PACE program, which covers housing and medical services. Without this money, as of the first of the month she would be without a place to live and without medical care. I needed to borrow $1,500 quickly so as to make her whole. As a member of OCU, I called for help!Lynn referred me to my branch manager, Melissa Palmer, who asked me a few questions and determined that a personal loan would best serve my needs. Shortly, Melissa had a DocuSign document in my email in box. Within an hour, I had the needed funds available to keep my sister safe and secure.Melissa was very friendly, in addition to being helpful, knowledgeable, and really efficient. Her knowledge of credit union products the loan process helped get me to the product I needed quickly.I am extremely grateful to Melissa for her assistance today.”
“Wonderful help from Tish this morning regarding an auto draft issue I had!!! She was patient, listened, and knew exactly what needed to be done and how to accomplish it. Thank you so much Tish, and thanks to whomever hired you too!!! Appreciate you!”
“I’ve banked with Advantis as a small business owner for 7 years and have received nothing but the best service from all of the staff over the years. They are kind, friendly, and competent!Today I opened a personal account and member services Andi was very helpful in getting us set up for success!”
“Friendly, neighborhood credit union. I love this place, so glad to have a branch nearby. I opened up an account here as a second credit union to stash my doubloons (hehehe), and such friendly, nice people. The service is great, the staff is nice, and their online services are excellent. There's not much to dislike here. Very nice and friendly credit union.”
“Monifa, she was such a big help to myself and my biz Raving Mad Apple .. just made papper work so easy and streamlined it all ! I will be back such good customer service.”
“Levi was very helpful is securing loans for vans. He stayed in touch throughout the whole process, we will be going to Onpoint in the future for business auto loans. Highly recommended.”
“Got an auto loan through Unitus, overall a great smooth experience. My loan processor Omar was so amazingly helpful walking me through any questions I had, he processed everything so quickly and got me in my new car asap! Very grateful for him and satisfied with my unitus experience.”
“Very good and friendly customer service! It’s nice having a credit union close by. They also accept coin deposits, which seems to be a rarity now! The app is a little outdated, but no big complaints.”
“I simply cannot say enough great things about NW preferred. Lyndsey Gossman gets it done! From commercial vehicle financing, to getting an additional credit card for the business that was not attached to my personal and finally getting my acquisition loan was all done seamless. With all the other turbulence of moving an office and acquiring another book of business NW preferred and Lyndsey were the one aspect of all variables that was consistent, diligent, right on time etc. etc. etc. If you are an insurance agent and you want to do business with someone who understands your business needs, look no further. Just call NW preferred and ask for the VIP services via Lyndsey Gossman. I know she was servicing lots of clients/apps and was sick and still never had an excuse, never missing a beat. Such a great experience!”
“Had an excellent experience with Todd Twardowski as my mortgage officer for my first home purchase. He made things very smooth and gave me his honest opinions throughout the process. Unitus was able to meet or beat other competitive rates from larger lenders. I've been a member of Unitus for 7 years and it has been nothing but positive experiences.”
“Few Months ago I went to OnPoint and they did an AMAZING job!!! Not only were they thorough in their communication, but they went above and beyond to assist me with the process. They gave me very personalized attention and were the absolute best!Michael Nguyen On The 82nd Branch helped me with my Auto Loan and explained me About Everything it was Very helpful for me. He was nice, patient, and understanding. thanks again!!I highly recommend them for banking and any financial needs.”
“Super amazing service, Very kind and helpful. I love it and it's the best bank I ever banked with. I never have a problem with it , and my money is there when I need it ???, Thank you so much”
“Banker helped me activate an extra percentage on cash back. Helped me set up an IRA account and refinance a small loan which reduced the percentage rate on the loan by more than half! Opps this was for the branch on Columbia St.”
“I worked with Timothy Hernandez earlier this week and he provided an excellent experience after I hit a few roadblocks when trying to send money without making an inconvenient trip to downtown Portland. Timothy worked with me and fully resolved the situation quickly and competently. His exemplary professional and personable approach are interwoven with understanding and flexibility. His service this week was the deciding factor in remaining a Beneficial State customer for the foreseeable future.”
“Amazing!!! We just bought a house and Lou Xavier was our mortgage officer. She was outstanding in every way. From my first contact with her she was friendly, professional, knowledgeable and very personable. I’ve bought a dozen houses in the past and never have I had such an easy, smooth transaction. It was unbelievable. We are delighted with our home and so happy to be pleasantly surprised by a process we absolutely dreaded going into. No reason to fear! Thank you Trailhead and a special thanks to Lou!!”
“I really like Advantis Credit Union. The services provided are very clear, and Jonathan handled our business with great patience. It was an excellent experience.”
“Not the easiest place to find honestly- it is tucked in a little nook behind the hospital and fairly confusing to get there. Great place to donate old spectacles where they will repurpose it. The staff were very friendly and professional too. Better than dropping it off at a charity shop for sure.”
“I love this little credit Union. I have set up a personal checking account, then a business account, then I got my daughter a savings account. They're always super courteous and very helpful and totally with it. They help me with the technology aspect and they are open for much of the day on Saturday. They are creative problem solvers. Go with this bank.”
“Never worked with a nicer group of people. They understand how fluid construction is and are always ready to help. Really appreciate their hard work on my families behalf.”
“I've got to tell y'all about a great experience I recently had at Onoint Community on Lombard! As a freelance writer, I'm often solicited for work from various industries on various platforms. I was invited to apply for a position and was eventually 'hired' after I completed a very lengthy assessment. They had amazing GlassDoor Reviews, dozens of YouTube videos, and extensive social media accounts (including LinkedIn), so they were legit to me. Until they wanted to send me a check to purchase equipment. Yep. That's where it started to go south, but I still wasn't completely SURE. That's where my banker came in. I took the check to OnPoint Community Credit Union on N. Lombard and told the tellers I needed to talk to a banker privately (because I was feeling pretty embarrassed already- but I ALSO really needed confirmation). I spent a good hour with 'Jackie' (Deveraux?) in his office examining the check, doing further online research, and escalating the issue to the fraud department. When I left, neither one of us was completely convinced the company was a fraud since the check was issued from a real bank, but the fraud department was investigating. The next day, however, Jackie phoned me to tell me that I was almost involved in a disastrous scam that would have left me on the hook for almost 6K! The fraud department sees these scams all the time. Here's what I came to say: Scammers are savvy. Be proactive and protect yourself. Don't be afraid to meet your bankers, they are there to inform you and protect your money. Jackie's customer service was impeccable! I came in confused and skeptical but left feeling confident and 'saved' by Jackie from a situation that could have destroyed me financially. Bravo!”
“With the BitcoinNW Bitcoin ATM, you can buy or sell Bitcoin for cash quickly and safely with the lowest rates and fees. Located in the Pioneer Place shopping mall on the first floor.”
“This is my third vehicle loan through Advantis Credit Union over the years and I just have to say the most recent loan transaction was even better than the last two superb transactions! Huge shout out to Amelia Hobbs who assisted me online through the entire process. I reached out on a Monday and the whole deal was completed by Thursday night for vehicle pickup on Friday. My main banking is actually at another credit union but I absolutely LOVE the loan process with Advantis. Simple, efficient, and the customer service rocks!”
“This is a BUSY location at 1:50pm on a Monday! I don't know if I've ever seen 20 customers waiting in a credit union! 4 tellers worked everyone through quickly and politely. Security guard at the door was nice.”
“If you're planning on buying a car, do yourself a favor and get pre-approved for an auto loan here. Not only did I get a much lower interest rate, but the service here was exceptional. Esbeidy was so helpful every step of the way, even when the dealership tried to make things as difficult as possible with financing. Esbeidy came up with solutions, worked quickly, and was available when I had questions. She had a great attitude the whole way through the process even though it was already around closing time. I have always had nothing but great experiences here. Thank you Esbeidy and the rest of the team!”