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“We would like to tell you what a wonderful employee you have at the hood river branch. Karen has been the person we navigate to when ever we need help. She is very knowledgeable, very helpful and very pleasant to deal with. And you should feel lucky to have her.”
“Samantha Reed is the best! She tackled such a ridiculous, unnecessary situation caused by another bank like a boss and handled it promptly with a smile on her face. Thank you Samantha! You definitely deserve a raise! Also, I’ll forever bank with Oregonians now.-Josh”
“My sister, who is 73 years old and on Medicaid, was scammed today. The scammers took from her checking account all the money she had to pay for her Medicaid PACE program, which covers housing and medical services. Without this money, as of the first of the month she would be without a place to live and without medical care. I needed to borrow $1,500 quickly so as to make her whole. As a member of OCU, I called for help!Lynn referred me to my branch manager, Melissa Palmer, who asked me a few questions and determined that a personal loan would best serve my needs. Shortly, Melissa had a DocuSign document in my email in box. Within an hour, I had the needed funds available to keep my sister safe and secure.Melissa was very friendly, in addition to being helpful, knowledgeable, and really efficient. Her knowledge of credit union products the loan process helped get me to the product I needed quickly.I am extremely grateful to Melissa for her assistance today.”
“My wife and I recently did a ReFi on a Loan that we had with another establishment that is not currently doing ReFi's and this was a huge turn off for us.I took the wife into the Gresham branch and we met with Rholonda.She was and still is very professional, courteous, quick on her feet and really goes that extra mile to take care of her customers.Her ability to get us into an agreement that was and is more beneficial for us was a GYMONGOUS help to our situation.Within a matter of a day or so from going in to see her, she had our paperwork put together, docs signed and the Refi complete and she made this process so easy and understandable for both the wife and I. Being with Oregonians has been so amazing and Rholonda is a HUGE ASSET to that office and the company as a whole.Looking forward to doing more Business in the future not just with her, but the branch as well.Rholonda Thanks again for everything.SincerelyLarry & Kathy”
“I have banked with Oregonians Credit Union for over 30 years through multiple buy outs. The high standards continue even during change. Their staff has been exceptional even during multiple times of lost cards and identity theft, which was no fault from their system. I have always been greeted with a smile a cheerfully when in the bank. Their phone customer service was been to the same high standard as in person.”
“I’ve banked with Advantis as a small business owner for 7 years and have received nothing but the best service from all of the staff over the years. They are kind, friendly, and competent!Today I opened a personal account and member services Andi was very helpful in getting us set up for success!”
“Friendly, neighborhood credit union. I love this place, so glad to have a branch nearby. I opened up an account here as a second credit union to stash my doubloons (hehehe), and such friendly, nice people. The service is great, the staff is nice, and their online services are excellent. There's not much to dislike here. Very nice and friendly credit union.”
“Levi was very helpful is securing loans for vans. He stayed in touch throughout the whole process, we will be going to Onpoint in the future for business auto loans. Highly recommended.”
“Monifa, she was such a big help to myself and my biz Raving Mad Apple .. just made papper work so easy and streamlined it all ! I will be back such good customer service.”
“Got an auto loan through Unitus, overall a great smooth experience. My loan processor Omar was so amazingly helpful walking me through any questions I had, he processed everything so quickly and got me in my new car asap! Very grateful for him and satisfied with my unitus experience.”
“Very good and friendly customer service! It’s nice having a credit union close by. They also accept coin deposits, which seems to be a rarity now! The app is a little outdated, but no big complaints.”
“Had an excellent experience with Todd Twardowski as my mortgage officer for my first home purchase. He made things very smooth and gave me his honest opinions throughout the process. Unitus was able to meet or beat other competitive rates from larger lenders. I've been a member of Unitus for 7 years and it has been nothing but positive experiences.”
“Few Months ago I went to OnPoint and they did an AMAZING job!!! Not only were they thorough in their communication, but they went above and beyond to assist me with the process. They gave me very personalized attention and were the absolute best!Michael Nguyen On The 82nd Branch helped me with my Auto Loan and explained me About Everything it was Very helpful for me. He was nice, patient, and understanding. thanks again!!I highly recommend them for banking and any financial needs.”
“Previously had given Advantis a less than great review based upon some issues we were having. However after escalating the issue enough, they have resolved our concerns and we are happy to recommend Advantis.”
“Joanna helped me out recently with a personal loan. The process was very quick and straightforward plus she did a great job explaining everything. Thanks to her I was able to get a new vehicle I’ve been searching for since the beginning of the year- so thank you!!”
“My wife and I absolutely love Unitus. We walked in around noon on a Friday and asked to set up an account, even though they were short staffed and busy, Joshua went out of his way to fit us in! He was very helpful and we are so happy with the service we have experienced there. We got the account set up and our cards within an hour of being there! I highly recommend Unitus Gresham!”
“Amazing!!! We just bought a house and Lou Xavier was our mortgage officer. She was outstanding in every way. From my first contact with her she was friendly, professional, knowledgeable and very personable. I’ve bought a dozen houses in the past and never have I had such an easy, smooth transaction. It was unbelievable. We are delighted with our home and so happy to be pleasantly surprised by a process we absolutely dreaded going into. No reason to fear! Thank you Trailhead and a special thanks to Lou!!”
“I'm new to the states, that implies learning how the financial system works and the people at Consolidate has been awesome walking me through the whole process. I'm happy that I chose them to become my primary account and hopefully it will be a long lasting relationship”
“I really like Advantis Credit Union. The services provided are very clear, and Jonathan handled our business with great patience. It was an excellent experience.”
“I love this little credit Union. I have set up a personal checking account, then a business account, then I got my daughter a savings account. They're always super courteous and very helpful and totally with it. They help me with the technology aspect and they are open for much of the day on Saturday. They are creative problem solvers. Go with this bank.”
“I just went in to the oak grove branch to get quarters. Transaction done and SANTA CAME ON and said for Xmas they will be giving me $100!!!! And they credited me it right there!!! Guys! Go to Embold Credit Union!!! Thank you Embold!!!!”
“Highly recommend, after being a member of IQ for 16 years, getting the run around, multiple people, I was recommended to Callie and Forrit.They helped me with what I needed right away, the same person handled my membership, account, loan, it all.Very grateful to be a part of this Credit Union and looking forward to working with Callie for anything I may need in the future. Thank you!”
“I just had the most lovely experience setting up a new account here! I walked in without an appointment and only sat in the lobby for about 30 seconds before Addam W. was able to help me. He was so incredibly kind and helpful, answered all of my questions and eased all of my anxieties, and the entire process was a breeze. I can't recommend this location, and Addam in particular, enough!!”
“Kailyn and Angela worked together to get me taken care of. They were friendly, courteous, and helpful. My questions and transactions were answered quickly and professionally. Thank you Kailyn and Angela for your efficient kindness.”
“I love doing my banking here. The staff is very polite and helpful. The only reason I give 4 stars instead of 5 is because they are not open at all on Saturdays. I usually get paid friday and work until 6pm which means I have to wait until Monday to cash my check. They also don't offer atm deposit.”
“I went in to open a Business account with Onpoint today . I was hesitant due to the negative reviews ,but a friend recommended me. Shane was super friendly! Answered all my questions and just overall provided exceptional customer service. I have not had such a positive experience at a bank in a long time. He was informative and thorough with everything I needed to know, and completed the process quickly . His service definitely made me consider switching my personal banking to OnPoint! When opening a business account go to Shane . ☺️ I wanted to tell his manager personally but she was with a customer .”
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“My partner and I came into the branch in a quiet panic hoping to figure out some wiring issues we were having with online banking while closing on a house. Katie the branch manager was so helpful and very quick in helping us out, and it ended up we were able to close on the same day. They truly saved our buns and we were so grateful for the staff that day! They took care of us and it's one of the few times I was so glad to be a part of a community-based bank.”