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“In a world that often rushes through the finer details, Michael Brittain brought back the timeless art of service with a smile. His professionalism, attention to detail, and genuine care reminded us of a time when going the extra mile wasn’t a rarity but a standard. You didn’t just help us find a car; you delivered an experience worthy of praise. We left not just satisfied but thoroughly impressed. Thank you for making this purchase a truly "classic" experience!”
“They are always such a great help when I need it most. Can always count on them when I’m searching for answers. They work fast and you’ll be happy with the work.”
9AM - 6PM
2810 Bishop Rd, Willoughby Hills
Auto Repair
“Big Shout out to Carla Clayton and Jamaar Tabron for placing me in the vehicle I desired! Exceptional Professional Service from both and each one nailed customer service on the head. This is my 5th purchase from this location and I haven’t found any other that can out do the Sales and Service teams. Kudos Serpentini??????”
“I bought a 2013 Passat new in 2013. Prior to purchasing this car I researched the safety protocols implemented into VW vehicles. I must say the reviews did not disappoint! To date in 2024 the only repairs I ve had done were routine maintenance. I ve replaced three batteries, ONE overall brake replacements, two new sets of tires, one fuse, and recently a fan for my heater system and of course routine oil changes. Thats it in 11 years! No other repairs were needed after multiple inspections. I ve truly been made to believe in VW German engineering. Also may I add the paint job on my car is still outstanding and shines like the first day I drove it off the lot. I m keeping this car until maximum mileage is reached. Thank you Eastside VW for one of the best vehicle purchases I ever made.”
“Wife & I went here for Memorial Day sale!!! We did find a vehicle that we liked, but I had a rusted trade in!!! All though they couldn't take it, they tried their hardest to make it work!!! David had only been there a couple weeks, and sales manager was outstanding!!! They appreciated our time & patience, but they did all the work!!! Would highly recommend & they are still looking for something to work out!!! GREAT JOB FOLKS!!!”
8AM - 4PM
2780 Bishop Rd, Willoughby Hills
Auto Repair
“Was quoted a few thousand dollars by a dealership for some exhaust work on my truck. Rainbow was able to repair for a fraction of the cost and had me in and out in about an hour and a half. Great service!”
“I was very impressed with the Serpentini Collision Center in Willoughby Hills. What started off as a rough experience, difference in what was advertised on the website, and what was offered regarding a loaner vehicle, it was taken care of swiftly.The work done on my car was excellent, with a perfect paint match. Additionally, the staff was kind and courteous. Work was done within the week. I would recommend Serpentini Collision Center in Willoughby Hills.Service: Auto body & trim repair”
8AM - 4PM
2810 Bishop Rd, Willoughby Hills
Auto Repair
“Wife & I went here for Memorial Day sale!!! We did find a vehicle that we liked, but I had a rusted trade in!!! All though they couldn't take it, they tried their hardest to make it work!!! David had only been there a couple weeks, and sales manager was outstanding!!! They appreciated our time & patience, but they did all the work!!! Would highly recommend & they are still looking for something to work out!!! GREAT JOB FOLKS!!!”
Auto Repair
Auto Repair
Auto Repair
Auto Repair
Auto Repair
“Awesome service...Great atmosphere... I came in with a problem with my QX80 and it was taken care of... I was thanked for my service as a veteran and treated with respect and dignity... Again awesome service.”