I am a first-time customer: the staff was knowledgeable and courteous--patiently answering all my questions as they reviewed the mechanic's inspection and recommendations. I feel the prices were reasonable and I did not feel pressured. My car is running fine and I plan on returning--Mark.Services: Tires
September 2023
No complaints here. They do an in depth analysis of your vehicle, provide a shuttle as well a bag of candy to send you on your way. You don’t get service like this everywhere.
June 2023
Always have a smooth and stress-free experience working with the team here! They provide pictures and information during any checkups and offer great prices and discounts - much better than the usual dealership experience. Couldn't recommend them enough!
Willoughby Hills Auto Repair was opened as 691 Auto Care Inc in November 1995. The original building was an old 2 bay Marathon gas station that had been closed for 2 years. For 7 years we operated as 691 Auto Care out of the 1300 sq ft building. With the business growing so fast, we made a decision to expand at the current location. So, in November 2003, we completed the 5,000 sq ft addition (complete with all new state of the art equipment to better serve our customers) and remodeling of the existing building. At that time we changed the name to Willoughby Hills Auto Repair.
