“Awesome service...Great atmosphere... I came in with a problem with my QX80 and it was taken care of... I was thanked for my service as a veteran and treated with respect and dignity... Again awesome service.”
“Best place to get your car done on the east side, reasonable pricing, didn’t take advantage like most car places do. My car drives like it’s brand NEW!!! Thanks guys for your quick service.”
“I like that they was friendly and made sure to check everything including the filter, and letting me know that it was good (which I knew) but will need to be changed the next time I come back.”
“Absolutely incredible. My wife and I were traveling to Buffalo from Toledo and our coolant reservoir had a crack causing our truck to overheat. David, who was the manager at the time, along with Joey? The mechanic. Not sure on his name. But both were ABSOLUTELY INCREDIBLE. Got it changed super quick and even allowed us to take shelter from a horrible storm that came in. GO TO THESE GUYS. They are amazing and incredibly friendly. Sometimes it’s hard to find good, kind, caring mechanics. These guys exceeded our expectations. Can’t say enough about them.”
“I was very impressed with this auto shop. They did my front brakes for almost half of the cost that the dealer quoted me. Very personable and nice people to deal with, both at the front desk and with the service technician. He explained my options and I didn't feel like I was taken advantage of or talked down to because I'm a woman. No high pressure sales tactics here. Service was timely as well. They got me in and out knowing that I was waiting. Initially I intended to walk home a couple miles, but the heat was pretty unbearable by that point in the morning. Will definitely be bringing my car here for any future needs.”
“I contacted Danielle online about setting up an appointment for a drop off with my car. They took my car in right away and Danielle kept in contact with me, attached photos of what the problem was, my options and the cost. My car was finished two days later and the price was way less than I expected from a chain shop. If I have any more car troubles, I will definitely take my car here. I highly recommend this place for all of your car needs and repairs.”
“After being disappointed by purchasing a used car from a very dishonest private seller, I went to Platinum Auto for the needed repairs.
Matt took care of all of the problems, while going above and beyond to try and keep the price affordable. His clear explanations and kind, reassuring attitude helped turn a bad situation into a satisfying experience, leaving my car in awesome shape. Thumbs up!”
“I had been shopping for a mini cooper convertible and found Alex at American Auto Credit with this very unique Mini . He made the buying process very smooth and he’s very knowledgeable about the cars. He does his own mechanical work and the timing belt and new brakes and tires have all been done before I purchased. As with purchasing any pre- owned vehicle there have been things that have come up and Alex has gone out of his way to make things right. He has provided a car for the day while work is being done. I plan on going back for all mechanical work in the future. Thank you Alex for all your after the sale support!!!
Ryan”
“I will not take my car for a oil change anywhere else. Service always phenomenal. I will start writing a review each time I visit because I'm always impressed after each service. I told the workers I was going to tag their names but I forgot they names. 185th is the location to go. Always very courteous and stay on top of what your car needs.”
“Took maybe 20min. Told me step by step what they we're gonna do and showed prices for everything so you can pick and choose what you can afford. Friendly staff. Little price but compared to dealership prices and not having the skill to do it yourself, this is pretty convenient.”
“I'm a repeat customer of theirs. Absolutely fantastic , knowledge about cars, trucks, Suv or whatever vehicle you drive. Fair, honest and respectful, reliable people. Thank you..”
“I have had my share of bad experiences would take five and thought I would never come back I moved into the area and decided to give it another chance. I have never been to this location and was greeted by Nate the manager. Offered a bottle of water was given a very thorough oil change with an explanation of everything that was going on and even showed me pictures to help ease my mind about something I thought could have been wrong with my oil. He washed my windows told me to have a wonderful day and considering he was the only one working maintained a very pleasant attitude and was very very helpful I would never go to another location I am very happy that I had this wonderful experience thank you so much”
“Don and Emma were AMAZING. I came in with about 10 minutes notice and they made sure I was back on the road within a few hours despite having a packed schedule. Can not thank them enough, will be back in a few months to replace my tires. Always happy to give money to a good business with good people. 1000/10.”
“Had a issue will oil leaking and went back to where I had my oil change and without hesitation Brian (service manager) had my car looked at and the issue resolved. Ladies if you are looking for a trust worthy car service go to Conrad/Lyndhurst. They will not steer you wrong and they take good care of your car.”
“First time at this location and the staff here are every friendly and informative! Makes me want to make the 40 minute drive rather than the 5 minutes from home just for the thoughtfulness! 10/10 serviceService: Air & cabin filter replacement”
“Visit was quick, workers were friendly, and there was almost no wait time. However, this place is extremely expensive. I would highly recommend just doing oil changes yourself. Just go to Walmart next door, look at the oil cap of your car to see what kind of oil it uses, then you can find much better oil and oil filters in the Auto section. It usually costs half as much to do it this way. Save yourself 40+ bucks and do it yourself.”
“I take all of my cars here and have never had any issues with price or service. Just today I showed up unexpectedly and asked them if they could do a prepurchase car inspection on a used car I've been looking at. Within 15 minutes my car was on the lift and the manager was pointing out any potential issues I could have in the future. It's service like that, that keeps me going back. Thank you!”
“Update: After calling them this morning, they were extremely apologetic after asking them when my car would be ready. Turns out it was ready all along on Saturday, but I did not get a notification that it was completed. They were surprised and sincerely sorry for me not having a car since Saturday. They ended up making it right for me. Appreciate their customer service!
I usually give Conrad’s 5-stars every visit, but I am a bit disappointed and frustrated after having dropped off my car for an oil change. I dropped my car off at 11am for a scheduled appointment. They asked if I needed it at a certain time, and I said no, assuming I’d get it towards the end of the day rather than right away. I waited to get a call and nothing. Now they are closed and I’m out of a car until Monday. I would have appreciated a courtesy call to let me know that they were not able to get me in today and that I have the option to pick it up and drop it off on Monday or confirm that it was okay to hang onto my car. I’m very fortunate we have another car at home but if I didn’t I would definitely be SOL. This location has always done an awesome job and has called me at times when they have had to keep my car overnight, but I’m surprised I didn’t get the courtesy this time around. It would have been nice to at least be contacted so I had an option.”
“Stopped in Sunday morning, Damon provided excellent service. All my questions answered and on my way in about 15 minutes. Have always used Take 5 and will continue to do so!”
“This was a very positive experience. The staff were fast workers who seemed quite knowledgeable. They were courteous and looked quite precise in their various mechanical procedures, and the conversation we had was relevant to my vehicle. I am grateful and I will return.”
“Mike and Mike were great. They cleaned the windsheild, checked the tires changed the air filter and got the oil changed! This is the 2nd time at this shop, and we will be back!”
“I typically visit the Lakewood location as that’s the area I live in, but this store is close to where I work. I was here 2 days ago to get an oil change and I was amazed by the team they have working there. They were polite, answered all my questions and were extremely knowledgeable. The manager even personally removed and changed out my cabin filter. Now I know you’re thinking that comes with the service, right? But the Lakewood location has never changed my cabin filter. So I completely forgot until it was completed. The filter was disgusting to say the least as I had this car for 18 months now. Great service guys and thank you for thorough work! 10/10”
“Cleaned windows and oil was taken out and put in with a machine. I have always gone to this take 5 and yet they never took care of me the way they dis this go around. I enjoyed the swiftness and professionalism of the workers!”