“Premier Barter Exchange is an absolutely fantastic company that deserves all the praise in the world! I cannot express enough how much I appreciate their incredible services that have made my life so much easier. From travel to home services, they have everything you could possibly need.”
“Excellent service walked in and out with saving over $250 a month from leaving ATT after 11 years with that provider and upgraded 3 out of the 5 phones on my plan and walk out only paying $150. The entire staff was great but the manager and Carolina were the best. Thank you guys for an easy transition. AND to top it off my mother's phone had to be added on in NY and when she went to that location the manager there took care of my mother's phone for her with no issues either.. Thank you for still giving excellent customer service.”
10AM - 6PM
7832 Rea Rd, Charlotte“Cody and George really took care of helping me get set up with my Internet at my new apartment! He also help me figure out what to do for my online account that was having errors because we moved from NC to SC. They know what they’re doing and appreciated their help!!”
“I am very grateful to the consultant Diana for the quality service, for her kindness and desire to help, I figured out all the issues that interested me and she helped me a lot, thank you very much, I will definitely come again)”
“A huge thank you to Trevor G S for helping my friend and I this morning. He was kind and patient with us and called a service rep to assist us further with a billing issue. They both went above and beyond.”
“Everyone I've dealt with at OpenFiber (now called Ripple) were awesome. Addison came and installed the final connection into my wiring closet and the fiber network device and did an excellent job! The Service is very fast and reliable and I am 100% satisfied and confident that this service is just what's needed for WFH.4 months update - have not had a single outage since the installation. Connection is rock solid. Giant files download and upload quickly. i hardly think about my internet service now. Spectrum would go out periodically and i would have to go elsewhere to work at those times. My neighbor came to me the other day to check in about my satisfaction with openfiber/ripple and i gave it a thumbs up. I wish there were more than five stars in google ratings.”
“I had a great experience at the Matthews Township Parkway T Mobile in Matthews NC. Expanded Charlotte NC area.
Dwantae showed me plans and answered all my questions pertaining to my needs. He also helped me pick out the plan I needed based on my needs.
He converted my service from Verizon to T Mobile. He was very patient and completed the conversion very quickly.
I have had T Mobile for a week now and have had great coverage and service.
I will be recommending Dwantae and T Mobile to everyone.
Signed: Edward Teeter”
“I had an excellent experience at this store. Carmen was very helpful and friendly. She made sure to provide exceptional customer service and went the extra mile to make sure I was satisfied and answered all questions that I had with making my purchase. I will be returning back in the future”
9AM - 7PM
3003 Monroe Way, Monroe“Carter is absolutely amazing. He assisted me with a data transfer that was a bit more complicated than a normal transfer. I would highly recommend going to see him! Thanks a million Carter.”
“Thank you to Mr. Travis for his excellent service! I told him my internet was down for a bit and I even try restarting it twice. So I went to the store to see if they can fix the problem & they did.”
10AM - 8PM
3019 W Hwy 74, Monroe“Honestly I was not looking forward to walking in because I've had such rude customer service when calling in to the main number for spectrum. That said....Karlos Rodriguez helped me and just let me say, what an asset he is to this company and this store. Made the transaction so easy and fast. I hope this company recognizes his value.”
10AM - 8PM
2211 Matthews Township Pkwy A, Matthews“10/10 great service from Cion at the store in Matthews. My family member switched from being on my mobile phone plan to a Spectrum mobile phone. Due to reasons beyond anyone’s control, making this switch required several trips to the store. Each time Cion was amazing to work with. She was professional, knowledgeable, and helpful. She made what could have been quite a frustrating experience far less so with her pleasant demeanor.”
“How does one put “exceptional customer service” into words? Well I can put it into one word. And that that word is Grey. Grey was absolutely EXCEPTIONAL at her job. Grey didn’t give me just what I wanted, she gave me what I needed and then some. If there’s anything you need at this location, just ask for Grey.”