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“The storage units are kept very clean and well maintained. The staff is very helpful.
Easy to maintain and pay account online.
I will continue to use Life Storage for my storage needs.”
“Kenya was more than a pleasure. Amazing customer service. Such a beautiful spirit. She made this process so easy for me. Thank you Kenya. I will highly recommend.”
“Kyara is the absolute BEST! I contacted this place looking for a storage unit that was climate controlled and near the loading bay and when I arrived at this location she was an absolute rock star through the whole process. She was upfront about everything I needed to know, gave me a tour showing me where my unit was and where I could gain access. Finally, she called me to follow up a few days later to make sure I had everything I needed to complete my rental. Kyara was absolutely the reason I decided to go with Storage King and not one of their competitors.”
“I think the staff at this location are a solid 5. Really helpful and very friendly. I give the facility a 4 because communication has been a little challenging with drop offs and some important details that should have been easily accessible in their computer were not followed through on. What you relay to one staff member mat not make it to the next person who comes on their shift creating a little confusion. That's my only criticism. I recommend this place.”
“I have a couple units at this location. Rocky, the manager is great to work with. He is informative, courteous, and an all around pleasure. Do yourself a favor and skip the other storages nearby and have a hassle free experience here. Thanks Rocky, SSS is lucky to have you!!”
“Leaving this review to note that after hours drop offs are NOT allowed at this location despite us being told they are when we picked up our one way rental from Chicago. I would give less stars, but our overall experience with Penske was so great. We called the 1-800 number when we couldn’t drop off the truck and they routed us to a different location.”
“My truck went down and I was having a tough time finding a rental truck last minute. I walked in to be helped right away by a very nice young lady ( I believe her name was Eliza). She got me into a sizable pick up right away and saved my day. I’ll be recommending this location to all my associates.”
“I love going to this location. The girls that work there are super super sweet always smiling and a sweet hello the service is fast and easy. highly recommend this location”
“Gail is fantastic and I have loved renting a space for our RV here. The only reason it is not 5 stars is the lot for storing the RV does not have an automated gate. They are working on it but it has not been done yet. Once they have that I would rate it 5 stars. I initially did not want to rent here due to a prior employee I had spoken to, but I came back in and Gail had taken over and completely transformed the customer service. 100% would rent here again.”
“While at sheetz on Millbrook and green rd. This person pulled up in this ryder truck. The driver proceeded to throw a water bottle, a takeout container, and other small pieces of trash out of the truck window. This is the perfect example of how people have no respect for anything or anyone. I hope ryder will run the truck number and have a talk with this driver about how to be a decent human being. Also as if littering was bad enough the driver was happy to wave for the pictures of him littering.Updated review! Huge shout out to ryder of Raleigh for replying and addressing this issue. Please note my review is not for ryder themselves as they just provide the vehicle. Thanks again! Let's all keep our wonderful environment as clean as possible!”
“I don’t know why this place has such a bad rep. The service is run through the gas station and the attendant was very efficient and helpful. No issues with the truck whatsoever and the pricing was very competitive for the distance of the move I completed (Raleigh->Randleman->Greensboro). Definitely my new go to for rental needs.PS: The reviews that talk about the place being scary need to touch grass”
“Maria, the general operations manager, went above and beyond to ensure that We got all the help and. Service we required for a long Move. Kudos to her professionalism and common courtesy.”
“Great experience! Helpful staff and able to help with a last minute rental when another Enterprise did not have the needed vehicle. Clean truck, ran well. Lift gate very useful.”
“Overall the service was respectable and the price was reasonable compared to the competition. The truck was in need of service and “idiot” lights were coming on. All in all it worked and got the job done.”
“Carlton was extremely courteous and helpful. He gave great tips and information about how to save money each month on our storage unit. Quick and efficient service. Prices are very reasonable and affordable. Highly recommend using this location for all your moving needs.”
“Rented a pickup from here twice in the last year to haul some large plants. Both times were smooth as could be - in and out in 5 minutes tops at pick up and drop off with zero issues.”
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“I had my storage unit almost 3yrs and from day one Suzette was an angel ? she's very helpful, knowledgeable, and thoughtful. Her service alone makes you like the place, and it's well kept.”