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“Our fiber internet board on the outside panel died last night and their technician Mitchell was both quick to take action and pleasant to work with. 10/10, would recommend him to anyone I know.”
“The best service me and my husband have had at Spectrum! Carlos Hair explained everything to us and was very helpful! I would definitely recommend this Spectrum location!”
“Jessica/and Leon is such great people I came all the way from Gastonia to get satisfied today when I found out they were no longer at the other store I made my way to where they were! Jessica is just such a great manager and everytime I come to the store at the Eastridge mall location she was so structured and even over here. And Leon was a long term at Eastridge mall assistant and I loved his energy and although I’m sad they left I’m happy they are on to better their journeys I’m kinda upset I have to drive here lol.”
“Premier Barter Exchange is an absolutely fantastic company that deserves all the praise in the world! I cannot express enough how much I appreciate their incredible services that have made my life so much easier. From travel to home services, they have everything you could possibly need.”
“Excellent!!! The Best Customer Service that I’ve ever received with T-Mobile is at the Manchester Rock Hill SC store by an Excellent Expert named Treasure! ⭐️⭐️⭐️⭐️⭐️. I have completed a complete survey and detailed my pleasant experience with this Expert! She is professional,thorough, kind and knowledgeable! This made my store experience so memorable and easy! She deserves a great big Kudos T-Mobile! This means that there are still great people providing the best possible Customer service experience out there! Thanks, Treasure ???Keep up your excellent work! I wanted to make sure that this was posted everywhere possible!”
“The gentleman was very friendly and explained everything we needed to know about our account since it was included in our rent. He was very polite and clear about everything.”
“Well I just have to say that my experience with T-mobile is great & before I joined them. I was just coming another prepaid phone carrier which was Metro by T-mobile but everything was good at Metro by T-mobile until they gave me a replacement cellphone which was a samsung galaxy a14 5g. The one that I bought back in February 2023 was new but gave a replacement on it & Metro by T-mobile just lost my business & when went to T-mobile back in August 13th 2023 & I for a prepaid plan but T-mobile did a excellent job when they gave me a postpaid plan but first it was a $90 plan. Now it's a $60 plan. So as of this August 13th 2024 will soon be a year since I've been with T-mobile. It's just a excellent experience for me. At this T-mobile their good at what they could do for u! Thanks T-mobile!!!”
“So I really had a great experience with the store at Johnston rd Billie always provides excellent customer services she always goes above and beyond for the customers. Cristal is an amazing manager also she makes sure the staff stays on track to make sure all customers are satisfied I'm forever grateful for the staff at Johnston road because Bill audit when you don't understand is there speciality”
“After a bad experience at south blv store , this store saved the day .. greeted as walked in , notified I was next .. Bradley who served me today was very professional and helpful!!! I also noticed the positive team work here to get the store the 100% as customer service!!! I know it starts from the management.. and I applaud that too!!!”
“Cody and George really took care of helping me get set up with my Internet at my new apartment! He also help me figure out what to do for my online account that was having errors because we moved from NC to SC. They know what they’re doing and appreciated their help!!”
“A huge thank you to Trevor G S for helping my friend and I this morning. He was kind and patient with us and called a service rep to assist us further with a billing issue. They both went above and beyond.”
“Customer service at this location is excellent. If you are on T-Mobile and have any issue, I would recommend coming here. They will help get a new phone working on your T-Mobile plan including troubleshooting. The folks here are much better than other T-Mobile stores.”
“My wife's old phone finally quit and we were fortunate enough to be greeted and helped by Skylar.She was so patient and kind,so knowledgeable.After setting the phone up,she figured out how to transfer the pictures that were so valuable to my wife.I wish that every business transaction was handled with such courtesy and professionalism.”
“Walter and Jose went above and beyond to ensure my phone was repaired today, they did not want me to be without a phone for the Holidays. They helped me file a claim and schedule an appointment for repairs within minutes.The level of customer service and professionalism at this location is refreshing! Thank you to the entire team and management staff!!”
“This location is absolutely the best store to look for a phone, and the customer service is Amazing PERIOD! This location even has seating.A lot of options to choose from and actually ineract with the phones to choose what fits you. Chrystan is the specialist that helped me and worked hard to get me the best options I needed. 20 star service! She is this store GEM!”
“Came in to switch our internet over to Comporium. No hassle at all, super quick transaction, in and out in 15 minutes max. Wasn't upsold on anything which was refreshing!”
“PLEASE PLEASE, if you need VERIZON, GO TO THIS location and NOT the location on Cherry Road. The location on Cherry road is a third party provider of cell phones and wireless tech. They are authorized by the companies but their knowledge, service, and support is sub par compared to the actual Verizon store. Save yourself time and go to the real deal.
I came in to buy a phone last week after qualifying for an upgrade. There were deals on Samsung S24's, but when I expressed to the salesman that the monthly cost was my issue even though I needed a reliable quality phone for work. Realizing I was asking for quality at a discount, I know it was a big ask. The salesman took that into account and was able to review various deals to get me a Google Pixel 8 for a small monthly payment of $2 after a $28 a month credit from Verizon after we upgraded/transferred our then existent version of our unlimited wireless plan to the newer equivalent. They listened to my feedback and provided.
The salesman helped me set up the phone and notified us of other perks we qualified for (the Netflix Bundle and the Disney Bundle). Already subscriptions we had, we were able to link our accounts to our Verizon bill and saved over $12 a month on our subscriptions.
All in all, the experience took no longer that 30-45 minutes. Knowledgeable, efficient, and beyond helpful with the advice and saving us money/finding a plan, phone, and perks that worked for us. Can't recommend this location more!”
“The service I received here was phenomenal! I came here for the first time to get a new phone a month ago because my old phone got water damaged. I believe the associate name was "Jaylen". He was very helpful and patient. I was frustrated without a phone so patience from a caring associate is exactly what I needed. Even with multiple push backs, the associate still made sure I got a new phone! I just want to thank you!”
“Today I approached Verizon about a problem I was having with my account and Fred, the manager, was very helpful!! very patient and informative. Thank you so much.”
“Awesome experience at the South Park location! Jhon assisted me during my visit and was spectacular! Jhon sold me my ultra watch and I’m so glad he showed me it. I travel and hike which it came in handy!”
“Good customer service. I was returning the equipment and the entire process didn't take more than 5 minutes. Clean spacious environment and friendly service.”
“I was referred to Dr. Nami by a well regarded immunologist. When I contacted the office, I was scheduled promptly. I have a very unusual set of issues that has stumped doctors for years. He was open-minded, curious, and thorough. He uses a better-than-average lab and had a lab staffer on site, an important distinction. He did a thorough set of labs and reviewed them with me. He recommended supplements (not solely), an approach that has been effective. Two important notes: he was candid about the results and he said "Treat the patient, not the number." That last one is really unusual in my experience. The office management is not as good as it should be and the office itself is modest. I appreciate that he treats a wide range of the community and speaks multiple languages.”
“The best Verizon I have ever been to. Kyle went above and beyond to help me. He made it his priority. The assist manger was beyond helpful and helped me a lot and Harold was a comforting smile in the mess with my baby’s iPad. Thanks you guys.”
“I was having ongoing trouble with my phone and took it to this location after dealing with multiple others. They fixed my problem within minutes . Great customer service, friendly and very professional. Definitely the best T-Mobile in the area.”
“Jeremy, the team member who assisted us, was very professional, patient, and knowledgeable. He took the time to explain the different plans, offers, and phones. We are extremely satisfied with the service provided.”
“Thank you to Mr. Travis for his excellent service! I told him my internet was down for a bit and I even try restarting it twice. So I went to the store to see if they can fix the problem & they did.”
“Personnel at the Cherry Road store--both veterans and recent employees alike--were very helpful in facilitating return of our modem and setting up a new account. I was anticipating difficulties but had none. I am glad I made this in-person visit.”
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“We stopped in to get them to look at my phone because it was acting up. I ended up walking out of there with a new phone. The rep was AWESOME!! She educated us on the difference between the A32 and the A21, so I'm thinking I had the best phone but then she informed me that Boost don't do their upgrades like we thought. My A21 is the best I've had since being with Boost. We told her that we would be back on Friday to get my Bae a phone as well and remembered us. We were in and out with no problem.”