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“I was very impressed with the service that Britni provided to assist me in replacing my damaged IPhone. She went above and beyond to make sure that my problem was resolved. She was very polite and knowledgeable. I thank her for sticking in there with me until my phone was replaced.”
“Kevin was the absolute best! Added a new line to my existing T-Mobile account and he made the process of porting the number from Verizon so easy. Unfortunately, we did have an issue with the iPhone accepting the new ESIM( not his fault), but he got it all sorted out for us! Excellent customer service, and super helpful!”
“I’ve been with spectrum for the last 9 years always having issues even when i bought a gaming router! I went to Facebook complaining about it my good friend Tiffany Hundley commented telling me all about what Verizon offers and she has the same plan never having issues and it came with a free Nintendo switch! That same day I went and switched my WiFi! Thank you so much Tiffany!!! And while I was there I saw another man helping this elderly man to use his new iPhone Awee it was so wholesome ❤️ ”
“We came into cricket this morning at Lenoir Rodger was here he gave excellent service above and beyondI came in yesterday Fernando was here from the wilkesboro store I bought three phones and he screwed up everything he said I was difficult told the manager that was here three times I left here almost in tears yesterdayToday is a new day thank the good Lord Roger was here he done excellent he got everything straightened out all my phones work now which way are not working when I left here yesterday but he done an excellent job this morning I getting everything fixed he deserves a raiseI will be going to the Morganton store now to deal with Roger”
“Great people and very kind! Ended up getting a new phone today and the gentlemen who helped me do it was absolutely fantastic!!! The process was easy but a little time consuming. But as to be expected when transferring data from one device to another. The whole time he was super friendly and kept a conversation going while we were waiting for everything to finish up. 10/10 would recommend to everyone. Thanks again Teddy!!”
8AM - 11PM
820 US-321, Hickory
Mobile Phones
“Gas is always a good bit cheaper here than the surrounding area. By 10 to 20 cents. Not many snack options inside and compared to the raceway close by they are not as cheap on the snacks and drinks inside.”
“This is the best place in town for phone repairs. My son had his screen replaced here and a few weeks later there was a minor problem with it and they replaced the screen again at no charge. Fantastic service and support!”
“Kirsten Fleming was such a wonderful person and she helped to get our phones switched quickly. She was very happy to assist us and was very knowledgeable about what she was doing. I would recommend Bark to anyone!”
“I got stuck in a really bad situation and was 3hrs from home. Viv picked up the store phone and didn't even hesitate to start helping. She was so sweet and had such a great personality. She stayed on the phone with me for over 25 minutes until I reached the store. Thank you so much sweet heartland remember Nikkib lives ya! From Monroe NC to Lenoir!”
10:00 AM - 8:00 PM
825 Blowing Rock Blvd Suite S1, Lenoir
Mobile Phones
“Our family recently stopped shopping right after opening due to poor management. On one occasion manager had someone coming in to interview while we were shopping, upon leaving of potential new hire manager was loud and stated the person looked like a "druggie". I personally feel as if that should have been kept confidential. We shopped again a week or so back and seen the store has a new manager. Mrs. Shannon was very pleasant and seemed like she was very eager to help. Poor Management kills Business and Sales. I hope that with new management this store can prosper.”
“Management is amazing they will help you if they can. The front end (check out's) are short handed and stuff happens but the cashiers are really friendly and do as much possible to help you to there extent. Highly recommend and remember press 5 stars on the self checkout screens after you pay.”
“Been with Carolina West for a few years !! Never had any problems until after some of our bad storms a few weeks ago my wifi quit working so they rebooted it now its fine !!”
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“Kelly was absolutely Amazing at the Granite Falls Store. I couldn’t have asked for a better experience and I truly look forward to working with him in the future!”