8:30AM - 8:30PM
10 29th Ave NE, Hickory
Mobile Phones
“I wish there was an option for 10 stars!!! These guys were fantastic! They were so knowledgeable and able to fix my husband's phone when another repair place said they had no idea what was wrong with it. AND they did it for such a fair price! They were also able to fix the lense on my phone camera! We will definitely only use them from now on!”
“I just fixed my 12 pro max front lcd awesome job guys nabid this guy fixed my phone with in 15 min and its work perfect im definitely come back thank you cellaxs”
“Excellent customer service ! We went in to ask some questions as we are planning to switch from another company when our existing contract ends. They were very friendly and professional. He answered all of our questions and we are excited to be switching our service to metro next month.”
8AM - 11PM
820 US-321, Hickory
Mobile Phones
“Gas is always a good bit cheaper here than the surrounding area. By 10 to 20 cents. Not many snack options inside and compared to the raceway close by they are not as cheap on the snacks and drinks inside.”
“They have a really nice store really good pricing and they are just great. One downside is that the service is a little eh at times but other wise I would recommend them.”
“I've been with T-Mobile for a while now. I have 3 lines and home internet. All services work great for me. Today my wife and I stopped in to explore getting new phones. I first met with Vince. He is a very knowledgeable and service driven guy. He explained all of the options to help find the best solution for us. I had additional questions while he was switching our data over. That's when Tyra put the cherry on top. She answered all of my question, showing expertise. It was easy to see why she is manager. And there were 2 other employees( didn't catch there names) dark haired young lady and a gentleman with a beard. They where all super helpful and nice. Great customer experience all around. My go to place for sure.”
“My family was taken care of by Alexis. He made sure to show us all our options and explained each phone in detail. We ended up switching 4 lines over from Verizon. He also downloaded the hbo max app for us so we can watch it from home. Very pleased and will be back.”
“The young lady in there helped me with what I needed to get done for a friend....she was so sweet ...wish I could remember her name she has long black hair ....and very kind and help....”
“Can't say I have enjoyed my short stint with T-Mobile as a whole. However, Shaqwareya, at this particular store, is the kindest person I've ever had the pleasure to be helped by in any phone store. She really listened when the customer service call center was unhelpful. She's the one the five stars are for.”
“Did a price comparison and keyboards here are significantly cheaper than anybody else on the market. They also had a working arcade cabinet there for seemingly no reason than It Was Cool.”
“The PLACE is fine. The employees were very considerate and professional when we went in to cancel our plan. The SERVICE itself however was horrible!We were paying over $74 a month and the internet was down almost as often as it worked. And we live literally ONE mile from their tower. We couldn't watch a streaming program and be on a computer at the same time. Had to turn off wifi when we got home just to use our phones. Sometimes it would take almost 90 minutes to watch a 43 minute show! We had to call them several times a month because of unexplained outages. On the phone they kept telling us our password was wrong so they couldn't help us. It was a very aggravating experience having this internet provider! And all our neighbors have the same issues. I definitely do NOT recommend them as an internet provider.”
“Please visit the team at the Hickory AT&T! The services we received there yesterday was far beyond the service we receive day to day at the grocery store, the bank, restaurants, etc. They were all very personable and acted as if they knew exactly who you were. They all dressed professionally and were proud to work for AT&T. We came in last minute to upgrade three phones and they all pitched in and helped. Great Team work to say the least!”
“Visited this Starbucks on my way out of Target today. This location every time I come is so packed, and I realized today it very well could be the staffs fault. Only two women working at the time, one with cute green hair was sweet and did awesome. I wasn't exactly put off by the extra 2 minutes it took to get my bagged pastry and tall frappe, but as I sat there waiting for my husband with my three kids patiently I started to notice the same girl who was just chatting with a friend, who clearly stopped by, she didn't seem very concerned about leaving her coworker alone and shaking her responsibilities as MANY very patient customers flowed through. Credit to our green haired barista, I did enjoy our visit, just thought she should be called out lol”
“Raquel was very professional, and knowledgeable, she made switching to a new phone a breeze and a rather pleasant experience. The store was extremely busy, and she was working solo. However, she never got flustered and she handled every customer efficiently, friendly, and in a timely manner. White-glove customer service is extremely rare these days but Raquel delivered. She is a great asset to this company! The positive experience today will continue to keep me a loyal Boost customer!”
“In my own opinion - with having worked for Verizon for over a year, they provide excellent employee perks and benefits. Alongside the customer service you see within stores and the willingness the company is to go above and beyond to provide solutions to keep us all connected. In my own opinion I've never experienced any issues with the quality of service on any of my mobile devices. I also would say that by traveling nationwide with the use of my devices I can attest to that.”
“I was visiting from out of town and my phone started freaking out and a message popped up that I didn't have a Sim card. I stopped in close to closing time on a Saturday and left 15 minutes later with a fixed phone and no out of pocket expense. I was sure they were going to tell me that my phone was going to need to be replaced, but all I needed was a new sim card. The manager, Jeshua, was amazing and so nice! Best experience I've ever had at a Verizon.”
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“The hickory store is outstanding I only went to Statesville and hated it every time. Hickory is so much cleaner, staff is so well trained. . The knowledge of the staff made it a pleasure to get a new phone. Jessie was sweet, and addressed all my concerns. I'm shocked to have had a pleasant time getting a new phone thank you hickory Verizon store”