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“I just spoke to Gloria at the call center in the triad area. I don’t know where Pinnacle found her but she is an absolute Treasure. So helpful and just a pleasure to talk to. Gloria gets a raise. I said what I said. It’s done.”
“The best bank ever!!! So far so good. Fast check out , friendly tellers, excellent back office team in resolving and assisting with any issues you may have. I have been banking for two years now and it's been amazing keep it MEMCU (Members Credit Union) and thank you so much my Greensboro branch.”
“I have been with this bank all Most 33 years most of it thru my husband but u can't ask for better rates the best staff friendly kind and caring like a family”
“Kathy Greenwood went above and beyond to help me get my insurance on my truck squared away. She went as far as contacting them for me when i was working Twice. And got everything right. I've been I member for 20 some years and she has always been very helpful. It's hard to find people like this today. I love her integrity. Thank you once again Kathy!!!”
7:30AM - 5:30PM
5870 Samet Dr #113, High Point
Banks
“This branch and bank are the best. They are a considerable large bank where the staff actually knows your name. The bankers will make your life easier through professional and knowledgeable customer service. Every time you need something, they are there to help immediately. As soon as you walk in to this branch, you will know exactly why I wrote this review.”
“I come to this branch very often and I must say BreJon is such a great employee he has great customer service skills, always has a smile on his face and gives such a warm welcome. 10/10 for me!!! Keep him around”
8:30AM - 5:30PM
3850 John Gordon Ln, High Point
Banks
“My experience with SECU have been very good. Staff at the Penny Road has always been pleasant, knowledgeable and very helpful. Thanks for your professional approach to getting the job done.”
9AM - 5PM
2940 S Main St, High Point
Banks
“In my opinion if you have something that needs to be done and it's going to take 20 plus minutes, you should go inside. Tying up the only drive thru lane that's open is ridiculous!”
9AM - 5PM
4006 Mendenhall Oaks Pkwy, High Point
Banks
“The branch on 68 / Eastchester is very clean and nice. The greeter is friendly in helping solve issues, without having to see the teller. They do have speedy transactions. For best service avoid rush hours.The interest rates do not seem to be competitive with other non-credit union banks. Do your research. There is also no permanent financial advisor at this branch.”
9AM - 5PM
4025 Premier Dr, High Point
Banks
“Not sure why all the negative reviews, but I’ve been banking here for a few years and rarely had an issue. Any issues I’ve had have been promptly resolved. Recently, I had an unused account I wanted to close and transfer funds to. Kevin was especially helpful with getting everything I needed done quickly!”
“Larasha Kennedy is a wonderful person she took the time to get to know me,an to understand what type of banking that I do. When she see me come in the bank she says hello Miss.Jones.Latasha is always polite she is why I bank at this branch Wells Fargo Bank 1700 north main st. the branch should give her a coffee machine for being a great asset to the company.”
“The location of this branch is great, as is the customer service. Melissa, Morgan & PJ handled my inquiry with both professionalism and friendliness. It'll make my next appointment more informative. Thank you!”
“I live in Kernersville, but was in this area for personal reasons.Stopped by this location and was welcomed immediately.Met Tina and Tay.Two of the most pleasant employees at any bank that I have ever encountered.I may go out of my way just to visit this location.Thank you Tina and Tay.”
“The best customer service at this branch Brooke was super friendly, I told her I wasn't from here and man she gave me all the spots to visit while I'm here. There should be more tellers like Brooke!!!”
9AM - 5PM
620 N Main St, High Point
Banks
“It seems as if Customer Service is a long lost art. In my lifetime this is what stood businesses apart. Now in this 21 century with multiple ways to communicate yet NO ONE knows how!!! `If there is not an APP for that !!! you are on our own. This has stifled our greatest traits ….“KINDNESS” and “SINCERITY”. My visit in your bank renewed my hope. While visiting the High Point branch Fenicia Chadwell sincerely blessed me with KINDNESS and PROBITY. She is truly a jewel in your crown. Her outstanding customer service encouraged me to stay with Truist Bank. Mrs. Chadwell is the difference we need in this world. !!!”
10AM - 4PM
115 W Fairfield Rd, High Point
Banks
“This branch is amazing!!! They literally go out of there way to take care of our needs everytime we go in here. The people who work there are great and know their stuff. This is definitely the only branch I want to do business with. I highly recommend them!”
“I've had nothing but good experiences with this Bank of America location in downtown High Point. I've interacted with various folks here over a number of decades now, from help with my first home mortgage to investments. The people have been great.Most recently, I worked with Lineth Pena and she was wonderful. She was very nice, easy to talk to, knowledgeable, and efficient. She's great at what she does. I wish there were more people like her.This is the only Bank of America in High Point that's open on Saturday.Compared to other Bank of America locations I've been to, mainly in North Carolina and Georgia, this location is perhaps the nicest and biggest. I believe I remember when this location opened and I want to say it was in the 90s, but I don't know for sure. I grew up going to the church next door, First Baptist Church, beginning in the 80s.”
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“Great overall experience went in to cash a check and left with a Bank of Oak Ridge Account of my own. Worked with Monique wonderful customer service informative and welcoming Would recommend Bank Of Oak Ridge to anyone!!!”