Rude rude and more rude. Only person in drive thru but there was Not a hello not a welcome to Truist not a thank you .Today was the worst . Awful service
August 2022
The worker in the drive-thru does not care about her customers and has no respect for her customers, the worker is not welcoming and does not receive her customers with a smile or at least says hello, I do not want to see her in the drive-throw
May 2021
Not sure why all the negative reviews, but I’ve been banking here for a few years and rarely had an issue. Any issues I’ve had have been promptly resolved. Recently, I had an unused account I wanted to close and transfer funds to. Kevin was especially helpful with getting everything I needed done quickly!
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.