Customer service is horrific!! Worst I have seen. Have called leaving voicemails for four days and still no reply from bank Left messages for four different employees. These people care nothing about their customers.
September 2023
After waiting 20 minutes in the drive thru, lady asks me to come in to wait in another queue to get a temporary card. I’ve never been asked to do this at any truist.
July 2022
(Translated by Google) Excellent service. All the staff are very nice.(Original)Excelente servicio.todo el personal son muy agradable
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.
Other Information
Specialties: Online Banking, Checking Accounts, Mutual Funds, Business Checking Accounts, Business Loans, Savings Accounts, Insurance, Mortgages, Financial Planning, Refinancing, Stocks, Business Credit Cards, Personal Loans, Home Equity Lines of Credit, Credit Cards