Nordstrom Rack offers a great selection of name-brand items at discounted prices, making it a popular shopping destination for those seeking good deals. The store is generally well-organized and clean, which enhances the shopping experience. Many customers appreciate the variety of clothing, shoes, and accessories available, along with easy access to changing rooms. However, customer service experiences are mixed. While some staff are helpful, others have been described as rude or invasive, particularly during checkout. This can create an uncomfortable atmosphere for shoppers. Despite these issues, the enjoyable shopping environment and catchy store music keep customers returning. Overall, Nordstrom Rack is a fun place to shop, but improvements in customer service could elevate the experience further.
A little disorganized. Long lines every visit after noon.
August 2025
I went into this store a couple of days ago and was very pleased with service. The cashier named Andrea was very helpful with helping me find a gift for my wife. Her customer service was top notch and she made the experience enjoyable.
May 2025
Love shopping at the rack! Always find a good deal. Just wish it was closer!! ❤️
