Shoe Stores in Durham, NC

30 locations found near Durham
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“I brought a pair of shoes a month ago. They started to squeak when I walk/run. I’d thrown the box away. The employees in the store processed a return and helped me get a different style shoe without question. Apparently, the squeaky sound is common for that style (cloud surfer) great experience!”

4.9 Superb87 Reviews

“The absolute best. Have gotten lots of supplies and shoes from them! I do all of their running clinics. It is extremely personable and a great place to build community!!”

4.9 Superb44 Reviews

“Stephanie and Nadira were absolutely amazing. They spent time to understand my personality and my needs and were so thoughtful on how they styled me. To top that, they have such positive energy and it is clear how much they care about making you feel your best self.”

5 Superb22 Reviews

“Really nice people, great service. They have a decent selection for being such a small location. I had an issue with the first pair I purchased and they were really understanding and helpful with getting me into a pair that was more comfortable. They have a cool machine for measuring your weight distribution on your feet for picking out the right insoles. I love the ones I bought. Definitely recommend.”

4.8 Superb30 Reviews

“Love this place! Great selection of clothes both reg and plus sized and the employees are always the nicest ever!! I leave with a smile even if I didn't even buy anything! Thank you and will recommend!!”

4.7 Superb37 Reviews

“I have been a customer of Fleet Feet at Southpoint for years, bu thought would try the new store on 9th street in Durham, NC. I was very impressed with the enitre experience. I was greeted and matched with an associate very quickly. Jordan was extremely thorough. He completed an updated anaysis of my feet and recommended appropriate shoes, answered all of my questions completely and generally provided excellent customer service. I will definitley recommend Fleet Feet 9th Street to my friends needing running shoes and accessories.”

4.8 Superb20 Reviews

“Hi.Damien is the associate who spent so much time helping me with styling and sizing. My feet are difficult to fit yet he worked with me, while juggling other clients, until he found what works best for me. I cannot say enough about the kind reception I received and the quality of care I experienced. I do not live in the area but I intend to shop in this store again (hopefully with Damien).?Thank you!Betsy”

4.4 Superb34 Reviews

“The service was remarkable. The store manager helped me. I was impressed with how knowledgeable she was. I told her what I was looking for and she took me to the perfect shoe. Thanks to this manager SAS has a new customer.”

4.3 Superb43 Reviews

“The young man that helped me was very knowledgeable about all your products. He even got me to by several accessories besides my boots. Great place to buy boots.”

4.5 Superb19 Reviews

“The employees here are so friendly and quick to help. After bad customer service at another store, it was refreshing to be greeted at the door and treated kindly. Shoutout to Jasmine who helped me out on the sales floor.”

4.7 Superb9 Reviews

“I feel like it’s so rare these days to walk into a store and find someone who truly cares about your experience and wants to help you find what you need. But not here. I’ve never ever owned a pair of jeans that fit me perfectly - but Caroline made it her one mission to truly help me find something that made me feel confident and happy. I can’t thank her enough for her amazing customer service and her dedication to helping me find exactly what I feel good in!! I will DEFINITELY be back soon! Thank you, Caroline!!”

5 Superb4 Reviews

“The team’s friendliness here is top notch. I came in looking for a few specific items off a wish list having no idea where to start and was helped every step of the way making it quick, simple, and exactly what I was looking for.”

4.1 Good51 Reviews

“I had a really wonderful experience at this store a few weeks ago! Needed to buy my first suit for an interview, had no idea where to start or what to look for. Tried on a jacket and pants that did not fit, but the salesperson on duty chatted with me about what I was looking for, then brought me several other possibilities to try on, all of which complimented my body type really well and made me feel great. She was warm and so helpful throughout, without being condescending or making me feel awkward. She even steamed the jacket I selected for free and had it ready to go when I came back after finishing up my other shopping.10/10 great clothes, wonderful customer service.(Update: I got the job ;-))”

4.3 Superb9 Reviews

“We stopped by on a busy Saturday before Xmas to get our kids some new sneakers. It's usually a stressful experience, but the staff and selection made it awesome!! Shout out to cashier Jay for interacting so well with our kids. Another great staffer measured our kids feet and was so helpful. I'll definitely come back for more kid shoes.”

4.2 Good10 Reviews

“Claire was so helpful!! I couldn’t find what i was looking for and she was quick to make really good recommendations all while being super peppy and professional. Love her and FP!”

4.2 Good10 Reviews

“Eric at the Tom Ford fragrance section was so educated and kind to my friend and I! 10/10 service, hands down. I’ll drive an hour here just to buy my fragrances from him in the future, because service like his is truly unbeatable. Thank you for a great time the other day, Eric!”

4 Good77 Reviews

“Super friendly staff. Quality clothing. Their colors are consistent, so I can build on my purchases from last year. That helps to ease the prices. Their loyalty program is also pretty good.”

4.5 Superb4 Reviews

“Best deals and designs. Whenever confused with styles just visit Loft, that's all trendy designs and models we can find. Best for the people who would like floral, besides lots of other options available like solids. Best deals we might get at online loft, check once to make more shopping at the best price range.”

4 Good33 Reviews

“I cannot say enough good things about our experience with Joshua McDuffie.He was patient, kind and went above and beyond to help my 87-year-old Mom. She is hard to fit - very narrow size - and she is very specific about what she likes and doesn't.Joshua was not only knowledgeable, he was really, really nice.My Mom ordered a pair of walking shoes and another pair is coming in for her to try. Even when it looked like there wasn't going to be a sale, he gave the same level of white glove service.Retail needs more salespeople like Joshua. Thank you!”

4 Good26 Reviews

“Called to inquire about a pair of dunks for my daughter, they only had 1 pair left in the size I needed. I said I was on the way, and the gentleman put them to the side. Transaction was quick and easy! Staff was friendly and courteous. I will be back to purchase again!Thank you Swish! You just made my daughters 13th birthday!!!”

4 Good16 Reviews

“Eccentric stores like this are my FAVORITE!! The journal selection is so gorgeous and so reasonably priced!! A mix of practical items for college kids (like tea diffusers), cute clothes, fun home trinkets, and awesome accessories.”

3.9 Good13 Reviews

“I’m surprised by the reviews that indicate the employees including manager are rude and not helpful. I’ve only had really good experiences when shopping with them. The shoe selection is the best in the mall in my opinion.”

3.8 Good7 Reviews

“First time shopping here and was very impressed. I just bought shoes from DTLR and instantly regretted it once entering this store. This location has a wider selection and is cheaper. I loved the atmosphere and the professionalism shown here. Special shout out to the salesperson Brandon at this location. He saw us struggling picking out clothes and jumped right in by providing some stylish outfits. I will definitely be back!”

3.7 Good19 Reviews

“Emily is the best!!!! I called this store needing info about a Lilly Product that I ordered online. Emily took as much time as it took to find a picture that showed me how to work the item and used her personal phone to send it. Above and beyond. She needs a raise!!!!Customer service like she gave me doesn't exist anymore!!!!! Go Shop with her!!!!!”

3.7 Good30 Reviews

“Probably three and a half stars but will round up. DSW is not what it used to be that is cheap! Sure you can find some deals but nothing's cheap there, then nothing's cheap anywhere!”

3.7 Good117 Reviews

“I came in here with my husband a few weeks ago looking for him some boots. Unfortunately my husbands feet are so big they didn’t have much in stock for him but I wanted to leave a review because the sales associate was sooo helpful & just had an amazing personality. I wish I could remember his name but he’s young (late 20s/early 30s?) & has dark hair. He helped us both a lot & it felt like shopping with a friend even though we just met”

3.5 Good35 Reviews

“Alex t was all that my son decided at the last moment he wanted them jordan 12 and they only had one pair left I begged her to hold them she stated first come first serve I totally understand that but it was 530 mall closed at 6 told her I was in route be there in 20 and she rung us up with a smile thanks Alex t”

3.5 Good39 Reviews

“Huge thanks to Ivey and his staff for helping me out on 9/3/23 at 3:30PM when I had to get some new running shoes with my two small children in toe. They could've been frustrated and instead they were extremely helpful even taking a second to help distract them while I tried on a pair of shoes. I'm so sorry for not remembering the names of the two ladies that helped me as they deserve a high amount of praise. Forgive me! Thanks to these two ladies, I was able to find what I needed & would normally would've been a stressful experience was in fact a delight. Thank you Rack Room Team at South Point Mall!”

3.2 Average19 Reviews

“Either the manager or the owner. I'm not sure helped us either way. She was very professional and good at her job. She seemed to care a lot about the story. Which was refreshing to see. Keep up the good work finish line.”

3.5 Good68 Reviews

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