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“I had an amazing experience getting my car fixed. John communicated with me every step of the way and they fixed my car a week before it was due. Thank you John and team”
“My first Acura, from the start to the finish my sales consultant, Gerard Apadula, was approachable, knowledgeable kind and kept me informed of the purchasing process throughout the duration! His exceptional customer service is noted!! I’m typically a Lexus/Toyota owner over the past 30 years and decided to research Acura as a comparison. I’ve owned two LS460’s Lexus, one GS300, two Avalon’s, four Sienna Mini vans three Toyota Tacoma pickup trucks etc., a first time owner of Acura and extremely impressed! Gerard made my purchasing experience even better because of his timeliness in returning my calls, answering my emails and his personal professionalism when meeting with him. Thus far, I highly recommend the Acura MDX, my first crossover vehicle; love the luxury ride, handling, looks inside & out, and ergonomics! What topped my buying experience was my sales consultant Gerard and the financial consultant (P), who was very comprehensive in his explanation of all financial options. Hendrick Acura, thank you for the outstanding experience!! I can honestly recommend Hendrick Acura!!”
“I had the most pleasurable experience with Ian Viana at Hendrick Porsche! Ian was instrumental in getting the exact car I was looking for. Not only was he helpful in answering my questions, but went over and above by finding out every detail of the car. He constantly kept me updated on the deal and when the car would be ready for delivery. I’d highly recommend Ian to anyone looking for a Porsche! Paul Walser”
7:30AM - 5:30PM
4910 Old Pineville Rd, Charlotte
Auto Repair
“Great honest team and their customer service is the best I have experienced from any auto service business. Quick repairs and they really do care about following up with their customers. Brandon gets a A++”
7:30AM - 7PM
10725 Northlake Auto Plaza Blvd, Charlotte
Auto Repair
“Adnan is an excellent service advisor. He was very attentive, knowledgeable, and kept me informed throughout my entire process. His professionalism and commitment to customer satisfaction made the entire experience stress free. Highly recommend this dealership and this advisor.”
“Just bought my 2nd 2500hd from these guys. I can't say enough about the culture created in this dealership. I always dreaded the process of car buying but this dealership is so easy to deal with these people. Hatcher Williams is a great guy, kind and genuine. Dominic Lariccia was a great guy, very informative, do what he can to get you through the car buying adventure. Tony in finance pleasantly gets you in and out. 5 stars
Thanks all!”
“I use this place for general maintenance on my two cars. They are prompt and have been honest and fair with me for several years. One of the things I get twitchy about is when car maintenance places try to sell you extra stuff (wiper blades, etc) when you don’t really need them. They have never done this to me. I strongly recommend this place.
Edited to add: A few years back a family member was visiting from far away and had some strange noises from his brakes while traveling to us. The noises had stopped, but Mavis checked his car for him as a courtesy and found nothing wrong. The problem never came back, but my family member felt much more confident driving home after they checked it out for him.”
7:30AM - 7PM
10830 Northlake Auto Plaza Blvd, Charlotte
Auto Repair
“First Class, Efficient, Impeccable and Stupendous Customer Service are the attributes to describe Mr. Vincent "Coach" Williams, Sales & Leasing Consultant and more importantly expert regarding my new 2025 Lexus NX 350 Premium. "I had a wonderful experience purchasing my new chic, sophisticated, Black stellar vehicle at Hendrick Lexus Northlake. The process was stress-free and pleasant. Coach Williams was very thorough and knowledgeable. He took the initiative and found me a vehicle that suited my needs perfectly. I highly recommend Coach Williams and Hendrick Lexus Northlake dealership for their impeccable customer service and astronomical leadership and attention to detail."
I am writing to highly recommend Coach Williams and the team at Hendrick Lexus Northlake for their exceptional service and dedication to customer satisfaction. My experience with Hendrick Lexus has been nothing short of outstanding, and I am pleased to share my positive experience.
From the moment I walked into the dealership, I was greeted with a warm welcome and a friendly atmosphere. Coach Williams took the time to understand my needs and preferences, and his extensive knowledge of the vehicles available was truly impressive. Coach Williams patiently answered all my questions and provided valuable insights that helped me make an informed decision.
The entire process, from selecting the right vehicle to completing the paperwork, was smooth and hassle-free. Compliments are also extended too: Todd Nolan, General Manager (who represents Lexus with the Highest Integrity); Jack McMackin, Financial Services Manager (who was key in navigating me through the appropriate warranty packages - including their HIGH TECH Desk Screen which I liked best as a Retired Microsoft Executive/now Consultant to Microsoft); to Kimmy Knauer, Lexus Delivery Specialist (Talk about GIRLPOWER she can articulate the Lexus vehicle features to you in her sleep); and again Vincent "Coach" Williams, Sales & Leasing Consultant whose persona is the extraordinary definition of First Class, Thought Leader and TRUSTED Salesman - who each went above and beyond to ensure that I was comfortable and satisfied with my purchase. Their professionalism, attention to detail, and genuine care for their customers set them apart from other dealerships I have visited.
I highly recommend Vincent "Coach" Williams and the team at Hendrick Lexus Northlake to anyone in search of a reliable and customer-focused car dealership. Their commitment to excellence and customer satisfaction is truly commendable. An organization emulates their leader. Mr. Rick Hendricks, BRAVO & STANDING OVATION TO YOU AND YOUR TEAM SIR!!!
Thank you for your outstanding service.
Best Regards, Michelle F. Thomas”
“I purchased my Accent Sept. 2020. I have had it serviced always at Williams Subaru. I have never had the slightest problem with the service from day one. I would only buy and service my car with Williams Subaru.
Tom Kearns”
7:30AM - 5:30PM
11848 University City Blvd, Charlotte
Auto Repair
“Got into an accident which is never fun , but once I got my car with caliber collision they made everything better, the customer service to schedule the appointment was seamless. I worked with Tamara regarding updates on my car throughout the three week process and I was very impressed to be updated every other day, my car was t boned and both of my doors needed to be replaced, after repairs my car looks brand new again. This location does immaculate work and it’s clear everyone there knows what they are doing. Again, I can’t thank Tamara enough for her communication with me, she is a gem of an employee and Caliber is lucky to have her.”
7:30AM - 6PM
5141 E Independence Blvd, Charlotte
Auto Repair
“Everything was great! Got an oil change and tire rotation done with Brian Dowless who provided an excellent service! The environment was very hospitable and I felt well taken care of!”
7:30AM - 5PM
2600 Freedom Dr, Charlotte
Auto Repair
“I can not say enough wonderful things about this place. All of the employees are so nice, knowledgeable and honest. I’ve recommended this place to all of my family and friends.”
8:30AM - 5:30PM
2429 S Tryon St, Charlotte
Auto Repair
“Alex, Dillon and the whole team were great! They were very knowledgeable about my car and gave me some great advice. Definitely will use them for any work I need in the future.”
“The team at GMP performance installed a tune and downpipes on my BMW M2. Matt spearheaded the job and I couldn’t be more satisfied. The work was completed on time and without any issues. I’ll definitely be coming back for more service. Fantastic job!”
“Previously had a personal mechanic who changed his pricing and started up charging. Reached out and received the same quality results without up charge. My new personal mechanic of choice.”
“The best staff I’ve ever dealt with while receiving service for my car. From the time I walked into establishment till the moment I checked out the service was Awesome. Would recommend to anyone needing work done to their vehicle!”
“After a Google search, I chose Carpenter’s Auto Service to have the check engine light on my car checked. I was able to book an appointment online that also gave me an option to choose two alternate dates as well. A diagnostic test was performed to determine the root of the issue, and because it was inconclusive, the mechanic referred me to the dealership because he did not want me to spend money unnecessarily without the real issue being addressed. The honesty and integrity of this business are the reasons for my five star review. An added bonus was the care and concern that I witnessed them having for an elderly woman who brought her car in to be serviced, too. Though they could not assist me at this time, I will return to them when I need my cars serviced in the future.”
“They serviced me very well and made sure they kept great communication over gone to them quite a few times now and have done major purchases each time has been great def will be my main goto.”
“I had an outstanding experience with Samuel From start to finish, his attention to detail and commitment to quality were evident. He worked efficiently within the agreed timeframe and kept me informed throughout the entire process, which I really appreciated. Not only did he address the immediate issues with my vehicle, but he also offered helpful suggestions for preventative care and long-term maintenance. His professionalism, transparency with costs, and expertise set him apart. I highly recommend Samuel (Sam) to anyone looking for a mechanic they can trust.”
7:30AM - 5:30PM
6521 Orr Rd., Charlotte
Auto Repair
“Thank you for your expertise super eagle . While working with Eddie Komal and Ira Carter has been such a wonderful experience. These two service advisors are the best I would recommend this place to anyone . I really appreciate working with them I would never go anyplace else. I always leave with a smile on my face . The staff is AWESOME?. Sandy & Shonta Little”
“What a great car buying experience! My Son worked with Milton to purchase his 1st vehicle and he provided TOP TIER service! I highly recommend Crown Auto Sales in Charlotte , ask for Milton!”
8:30AM - 6PM
8516 Monroe Rd, Charlotte
Auto Repair
“My expectations were exceeded today, I got the wrong size battery, they were kind enough to lend their vehicle to me to go replace the battery that I brought. I am very grateful for their hospitality and I will be bringing my 2020 mercedes c class back for maintenance. Thank you all so much.”
“Unbelievable service! This place is clean, organized and efficient. My loaner car was fun to drive and I had plenty of time to run errands and make my doctor appointment while my car was being serviced. As always the service went well. There were no attempts to up sell and my Q7 is back in the road!”
“I would usually go to Firestone since it’s the closest to my house. Well I reached out to Firestone about fixing a tire that I had taken off my vehicle, a patch or plug. Firestone proceeds to tell me they were booked up for weeks. So I came to Satto without an appointment, they had the tire back in the shop, repaired and fixed under 30mins. I’ll definitely be coming back to the guys here!!”
“What a treat to deal with this company. Dan and his crew are bot just capable but they have that ability to convey integrity as soon as you meet them. Our cars are essential to daily life and it’s so nice to have reliable, clean, pleasant place to leave this essential part of life when it’s not doing so well. 5 stars understates how good they are!”
“I've used the Charlotte, NC location of Alloy Wheel Repair Specialists for years. Every experience has been great. Good pricing and good service.
This week I went to them to mount and balance the new tires for my car. While there I asked them to straiten the wheels any bends and damage as these wheels have been my daily on the car for about a years. Not only did they make my wheels as strait as new but they were able to refinish them in powder coat (better than regular paint) for a very affordable amount.
Another note, details are important. In one picture you'll see the mating surface for the hub was cleaned and kept clean of powder coat. This is important so the wheels mount strait to the car and don't cause a vibration. Another note on avoiding vibration. They properly balance your wheels. You'd be surprised how many shops incorrectly install wheel weights. I worked in shops for over 15 years and have seen so much wrong. I can say the guys at Alloy Wheel Repair are doing it right.
Thanks guys!”
“Great auto repair shop. They are very genuine and guarantee their work. I got my water pump pulley replaced and they did a great job! They really care about your car.”
“Just an update - still same awesome and reliable service - can't say enough good things! I recently had a car repair emergency and they fit me in and took care of my car within a couple hours - many thanks. Excellent service and great folks! So grateful to have found this place - we have been going to them for several years whenever our cars need repairs or inspections - honest, quality repairs, and at a reasonable price.”
“Greg is amazing, he was very helpful, gave me plenty of options to choose from. Was patient and answered all my questions. I am extremely happy with the service, the tires and rims I chose.”
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“I highly recommend McClure Collision! Every aspect of my dealings with them went smoothly. They are professional, efficient, welcoming, kind & do top notch work. I am very satisfied with the repairs & my truck looks brand new. Thank you to all the employees! I appreciate you & your services.”