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“Mallory Kipka at Chapel Hill Tire on Franklin St. in Chapel Hill helped us with service on one of cars. As always, she was professional, helpful, and efficient. She answered all of my questions and sent me on my way with a smile on my face.”
“Great service and very nice!! I had a mishap traveling from Richmond to chapel hill Thursday afternoon. A FedEx truck had lost several large sections of tire tread on 85 south that I could not avoid. I ran over the tire tread which damaged my car's undercarriage tray. When I got to my sister's in chapel hill I called the closest auto shop I could find. The gentleman that answered listened to my mishap and stated he would certainly help me out. I drove over and of course I need to have the tray replaced however the 2 gentlemen were able to secure the tray until I got back to Richmond. I will definitely keep this shop in mind when I visit as well as my sister was very impressed with the friendly services. Not overpriced or did not tried to take advantage of my problem. I also want to support small businesses!Thanks for the great service.”
“These guys are the embodiment of what an automotive shop should be and truly live up to the chapel hill tire philosophy. I have a lowered car and it can be a pain to align it, however these guys didn't refuse nor complain and instead worked closely with me to get it on the machine and getting the alignment to the specs I'd prefer. Vaughn was awesome, talked to him about the car and what I wanted and he communicated very clearly to me. unfortunately, due to my car being lowered, it wouldn't work with their equipment. Still, they tried their hardest to help me, recommending me to diff shops and locations. I believe Chris was the gentlemen I spoke to at the front desk/phone and he was so helpful in the next steps of getting my car aligned. although I didn't get any work done these guys still deserve 6/5 stars, awesome shop.”
“I visited two major Tire Centers in Chaple Hill and both locations turned me away. They didn't have time to check my bad tire. I called Alfa Y Omega Tire, and they immediately said YES. I went and 30 minutes later I left with two brand-new tires. Great service!!!”
“I went in looking for a ‘not so usual’ tire and CHT had it in the warehouse. They were able to get it in by the next morning and replace the bad one right away. They made a valiant effort to keep my family safe and on track to leave for a trip as planned. I was at work until after they closed. I was sent a link to pay seamlessly and allow my daughter to pick it up. Thank you for your professionalism and efficiency!”
“I got to the perfect place when I had car trouble away from home on Labor Day weekend: Chapel Hill Tire on 15/501 and a woman named Daisy! Professional, understanding and thorough, Daisy led me through all the steps that would take place to repair my car, got all my contact information and handled everything exactly as she said she would. From start to finish Daisy provided me with every detail I needed to get back on the road, even including pictures of how I could get to the car after-hours. If you’re in trouble, give Daisy a call!”
“I come for all my car needs. They are extremely polite and efficient. They make the process very easy.
Edit: I came in for another oil change and it was another great experience. All the staff was amazing.Services: Air & cabin filter replacement”
“Yes, I especially appreciated Brandon M and Devon R who helped me with great, friendly, compassionate service! I am soooo happy with having my air conditioning fixed with the replacement of freon at such a reasonable price- I certainly won't go anywhere else for this service!”
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“Our family has taken our cars to Lloyds for years. They have always been easy to communicate with and help us assess what's really needed to take good care of our cars both newer and old. I feel confident that Chris and the rest of the team at Lloyds will take great care of our vehicles and they also take the time to patiently answer any questions I might have. We are grateful for Lloyds!”