The Home Depot in Valley Stream, NY is a go-to destination for all home improvement and gardening needs. Serving the local community, the store offers a wide selection of tools, appliances, outdoor furniture, building materials, and gardening supplies. Customers praise the knowledgeable and helpful staff, who are committed to providing expert advice and assistance for both DIY enthusiasts and professionals. One reviewer had a particularly positive experience, commending the "great hospitality" and service provided by the lovely staff member Claudia during checkout. Another customer, Lewis, was highlighted for his excellent help in finding the right paint for a home project. While most experiences are positive, the store has faced some organizational challenges. One reviewer described the store as "poorly ran" and "unorganized," with long waits at customer service and difficulty reaching staff by phone. However, the store manager, Tone, was able to step in and salvage the situation, demonstrating a willingness to go above and beyond to assist customers. Another reviewer praised the manager, Andrew, for his kindness and effort in helping process a return. Similarly, Jose was noted for his efficient and friendly service during a purchase transaction. Overall, The Home Depot in Valley Stream is praised for its wide selection, knowledgeable staff, and customer-focused approach, though there is room for improvement in organization and responsiveness.
Nice staff. Products were pretty mixed up and unorganized so I couldn’t find the exact product I needed and ended up paying more money for a lesser product. Won’t be returning.
August 2024
They didn't have exactly what I was asking about, but they gave me an alternate fix, which was successful.
July 2024
It's a home depot, but grossly understaffed. No cashiers only self check out and the line for that was isles long. Amazon works much better.
