“What a wonderful staff working today!
We had a small engine light we wanted to check on. Dropped our trailer and car, for safety had our car checked out (it was low on oil). Return quickly and we as informed we had previously had our trailer and car hooked up wrong. The young gentleman today showed was the only Uhaul employee from Omaha to St. Louis to Buffalo that helped us hook up the car with the chains and actually checked our lights. The other two uhaul helped us tie down the tires and that was it. No one had checked the lights. We had don’t that on our own until we met these young men, and no one had told us how to use and hook up the chains properly until the young gentleman here that helped us. We could have been an accident waiting to happen, thankfully we are back on the road hooked up properly. Thank You very much guys! We appreciate you! Certainly hope
Your bosses do! Great attitudes, great personalities, very professional and knowledgeable! Thank you! Thank you! Thank you!”
“The gentlemen at this store are absolutely top notch! Thank you to Eddie and Joel for helping us this evening. We were visiting from Canada when our car broke down outside the shop. The wonderful U-Haul team quickly jumped into action to help save the day. The store has incredibly kind people working at this U-Haul. I can’t thank them all enough!!!”
“I was in Canada , when error codes popped up on my dash. I called this Ryder dealer and they told me we'll take a look at it as soon as you get here. Within 5-10 minutes of my arrival , they had their laptop plugged in diagnosing the problems. They ended up having to give me a substitute unit. I noticed a couple problems someone probably didn't report when whomevet used it and returned it . When I brought it to the Service Managers attention , he had a mechanic jump right on the issues. That's what I call Customer Service ..!!”