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8:30AM - 6:30PM
129-14 Hillside Ave., Richmond Hill
Car Rental
“Excellent experience getting my car with Alex from Carzoom Auto Group and excellent service and friendly environment. Whoever needs a car he help you to get good car. Please Patient With Him ????”
“Overall Great Experience!
Auto repair experience:
I got my car back in beautiful condition. They detailed the entire inside and outside of my car and did my repairs. I inspected my cars exterior and everything looked visibly good. The only minor thing I did notice is the driver sides bumper where I was hit was a tiny bit lifted up but not dramatically. I opened up the hood of the car and it was beautiful. They cleaned everything so well I thought they put a brand new engine in; even topped off my fluids. As for the driving with it. It drove beautiful. It felt more powerful than before and the braking even got better (though I didn’t get those repaired, maybe they threw it in, no idea).
Customer service experience:
The guy who helped me with my auto repair was John. John went above and beyond! to assist me. On an unfortunate night, the front of my car was hit by a driver. I had to find a shop own my own to bring my car to. I found All City Auto Body & Towing through a google search. Ironically I later came to realize I already go to their parent company All City Tire & Auto, and I always had a good experience with their tire shop so it makes sense that I’d have a good experience with their auto body shop. John assisted me by breaking down everything the insurance papers estimate said and told me every procedure one by one. He would call regularly to update me on my car’s progress. A huge thing for me, he was very honest throughout the entire process. Many auto shops like to gip their customers, especially if female, but this shop has nothing but people with integrity. John helped me land an amazing discount because of my circumstances. He was extremely compassionate. John called the insurance company on my behalf to speak to them in regards to my case to make sure all my repairs were covered. Not only that, but John also remembered the most mundane details I told him about my own life and that meant a lot to me. He actually cared about his customer. He even told his boss about my circumstances and got an even better deal for me. It was amazing. I cried so much with John for helping me. I thanked his boss tremendously for his kindness also.
Do I recommend?:
I highly recommend this place to everyone. You will be treated with compassion, honesty, kindness, and people who actually enjoy their job.
I have inserted photos of my before and after for anyone interested.”
“If you ever looking to rent from tower, please make sure you speak to Carlos or Carolina really dope, and down to earth people. They will make sure to get you in the right car and if you have any problems, they will fix it asap”
“Couldn’t be more impressed…Sam was very accommodating throughout the entire process. I Highly recommend Drivo for your next rental. Amazing rates and superb service!”
“Diana was so helpful assisting me on my first experience with Drivo Car Rental. She was also patient with my language and helped me complete the whole process. Great customer service.”
“Dave Matthews at the JFK location, is amazing!!! Very professional... One of the main reason i come back to this location.
Malachi is always helpful as well”
“Great experience. I highly recommend this company. Shout out to Carla, Ron and the rest of team there for the easy rental process. They work with you and have a great selection of cars. 10/10 service from what I’ve personally experienced. Thanks again! Will always come back to BSD as a customer!! ? give them a shot, you will not regret it!”
9:30AM - 6:30PM
4319 Van Dam St, Queens
Car Rental
“This place does miracles! My credit wasn't great but they helped get the Escalada I've always wanted! Customer service was amazing and they delivered the car to me! Very happy.”
“Great personnel and everyone is truly customer oriented ready to help at any moment. Right from the start with the shuttle driver and ending with gate personnel everyone is friendly, and doing everything to help.”
“I would recommend everyone to BIRACS, the owner is very understanding and fair. If I came across any issues he made sure to fix it promptly. Thank you for everything!”
“Wonderful customer service from start to finish. Friendly, helpful, and a pleasure to work with. We rented the car for a family vacation and it happened to be my son's 18th birthday when we dropped the car off - they actually wished him a happy birthday and shook his hand! It may not seem like much but these days that type of personal attention goes a long way. Will definitely rent from them again. Thank you!”
“Greetings, I would like to rent a vehicle with a TLC license plate but I have only had a license here in New York for 2 months. Could I apply even if I pay extra for the insurance company?”
9AM - 5PM
35-33 93rd St, Queens
Car Rental
“Hands on Customer service, great prices, and reliable vehicles. I've rented from other companies before and none could compare to this company. Is the attention to detail for me, and to get into a clean vehicle, fresh outta service was a breath of fresh air. This is how the TLC rental business should be. Thank you to Xavier and Eric for helping me get back on the road much appreciated.”
“I return my car here. Process of returning a car is not as fast is normal Hertz returns at seen. Also the location is too far from the airport so you better plan at least 15 minutes for the ride to the airport. There are shuttle services to the airport so nothing to worry about there.”
“I recently returned a rental car at JFK Airport with Alamo, and I was very impressed with the service provided by Zyaire, the customer representative. He offered exceptional customer service, making the process smooth and efficient. Zyaire checked the vehicle quickly and thoroughly, all while maintaining a friendly demeanor and a constant smile. His professionalism and positive attitude made a great impression.
I’m very happy with Alamo Car Rental. They gave me what they promised. The service was really good, the car was clean, and they didn’t waste any time both in Washington DC and upon return at JFK Airport. Thank you, Zyaire, for the excellent service!”
“Bryan's Auto is a very professional and caring place of business. They are honest and trustworthy and provide great services. They are not out to rip you off like some of the other establishments I've been to. They are willing to work with you and make you feel comfortable returning as necessary. This was my second time doing business with them, as I was recommended by my niece. I will continue to do business with them in the future. They are truly a blessing and definitely Heaven sent. Humanity and wholesome people still exist. Angels on Earth. God bless and thanks again.”
“The service attitude is very good, and the after-sales service is also very good. The beautiful girl is very enthusiastic. If you have any questions, you can contact her. She is very nice. It is a very good car dealership. If you have friends who want to buy cars, you can call her. ?”
“Special thanks to Empire of the Bronx for providing the rental of a 15-passenger van for my VanGo Transportation Services during the Total Force Athletics Youth Sports Outing to the Barclays Center. The van was comfortable and clean, and the attention to detail from the staff was outstanding. They truly live up to their name! We will make our next rental with them.”
“There was a little issue during the end of my rental with the rate. But after talking to George, and fixing the issue I was more than satisfied with the experience and would rent again from this location.
The car was clean, a few bumps (as expected given I rented a pick up truck) and a fairly recent model.”
“Awesome experience! It was the day of the Crowdstrike airline disaster. Five hour wait to get off the ground in Cincinnati. Luggage misplaced - 2 hours to get luggage. My flight from NY to Burlington VT was then cancelled. Rental cars were in short supply. Steve, at Entrerprise, was our hero!!! He found us a SUV that had just been returned and saved the day. We drove 6 hours to Burlington VT. Very grateful for Steve making the extra effort. Thank you Steve! Thanks you Enterprise!”
“I recently rented a car from Enterprice and had a positive experience from start to finish. Booking online was straightforward, and I received the car I had selected. A day before my rental date, they called to confirm everything, which reassured me that my reservation was in order.
One thing that stood out was their transparency about the deposit requirements, which they informed me about well in advance. On the day of pickup, the staff patiently walked me through the rental agreement and inspected the car with me, ensuring that I was comfortable with everything before I hit the road.
Returning the car was just as easy; there were no surprise fees or charges, which is always a relief. Overall, Enterprice provided excellent customer service and a hassle-free rental experience. I would definitely recommend them.”
“Best rental car company I have ever dealt with (and I have pretty much been with them all). My rental was a little rocky at first but they were very kind and apologetic and did everything possible to help me quickly. The gentleman where I returned the car were so nice and supportive. Someone hit me and ran away from the scene right when I was about to return it so I was very shaken up and the gentleman did everything they could to reassure me and make sure I was ok. Will definitely rent from them again!”
“It's a good thing that BMW models in particular are rented out. Unfortunately, the service at the counter when picking up was very bad and unfriendly. I think they also tried to sell unnecessary extras. The car was ok, had a lot of scratches, but they were all documented, which was easy to understand on the smartphone. The return was great! I also thought the price was okay.”
“Good base price. Customer service answered my calls and was helpful and provided all information requested. Note that costs will be applied to the base rate for various additions including insurance, additional drivers, traveling outside certain states, and using e-z pass.”
Open 24 hours
4708 30th St, Queens
Car Rental
“I love Courier. I’ve been renting from them for fifteen years for my small business and the vehicles and customer service have always been great. This morning I had a small issue with my last bill and I called up and they resolved it immediately. A bright spot in NYC vehicle rental.”
7:30AM - 6PM
65-20 Metropolitan Ave, Middle Village
Car Rental
“I rent from Enterprise Rent-A-Car at Metropolitan Avenue frequently, and every representative at the location is professional, helpful, and extremely polite. I will continue to return here for my car rental needs.”
“Dream drive is a great company to rent cars from. I’ve been with them for 3 years now and they has always treated me with respect. They helped me during covid times by lowering the rent and has always helped and backed me during problems as well. Highly recommended to anybody looking to rent tlc vehicles. 100%”
“All the staff at 1212 Coney Island Ave. makes my rental experience amazing every time I rent with Enterprise Everything runs smoothly from picking up the rental to dropping off. Keep up the great work.”
“The enterprise in canarsie is a little slow, but customer service is very good, Alicia is amazing, her customer service is impeccable, and very professional. I would like to thank her very much for all her help. ?”
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“First off, I wanted to start by saying how thankful I found this shop because not only did they treat me with utmost respect, they repaired my car; polished it, making it look factory new. This will always be my go to spot. Appreciate the team and owner!”