The Home Depot in Albuquerque, NM offers a wide selection of tools, appliances, outdoor furniture, building materials, and gardening supplies, making it a convenient place for home improvement and gardening projects. Customers appreciate the large variety of outdoor goods and DIY materials available in the store. However, some find the garden center lacking in variety and feel the prices are high, with most plants priced uniformly at around $27, which they believe is unrealistic. The store's staff is generally helpful and friendly, though there are complaints about difficulty finding assistance, especially in the garden section, where staff sometimes do not acknowledge customers or help load heavy items. Delivery and curbside pickup services have experienced issues due to system glitches, leading to longer wait times despite good customer service. Customers seeking specific plants or plant stands sometimes leave disappointed, citing poor lighting in plant areas and limited stock. Overall, The Home Depot provides a good shopping experience with a large selection of home improvement and outdoor items, but improvements in customer assistance and garden section variety could enhance satisfaction.
I thought the drive up pickup would be faster than going in to pick up what I needed but I waited 20 minutes in the curbside pickup. I ended up having to call to get my order brought out but they were very kind and apologetic. Apparently their system was glitchy that day. Great customer service, poor app functionality
December 2024
Pretty much had everything I was looking for this time. Minus an item or 2.
October 2024
Home Depot is good. We do most of our gardening with Lowes and HD. I recommend using Plants of the Southwest for your grass and flowers because if you live in Albuquerque, Bluegrass and Fescue will run a lot of water. I like native plants anyway and HD doesn't cater to that. Good store for DIY stuff.
