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“Excellent service , I had alot of issues with my phone went in listened and helped me with out the preasure of trying to buy another phone like the other verizon that i went to and when i said i dont need a new phone they could not help me all of a sudden. Here they were frendly,professional and didnt try to make me buy a new phone. They are my verizon store from now on going forward”
Open 24 hours
15 Maiden Ln #1101, New York
Internet Service Providers
“After dealing with an ISP who has a huge monopoly on the Brooklyn market for almost a decade and finally getting fed up with the lack of quality and customer support, I decided to switch to Honest.At first I was apprehensive, as we usually don’t get many options for who our providers are. The speeds seemed too good to be true, and everything my neighbors said was great.However Honest delivered everything they said they would in a fast, considerate, and genuinely caring way.I was able to make an appointment for internet install for the same day I started looking, used a referral code from a neighbor so my first month was only $25. I called to confirm it was actually happening in a matter of hours, and I immediately got a real person on the phone who was super helpful and confirmed.Andy B. Was my installer and he was so nice, extremely friendly and knowledgeable and answered any questions I had about their service.I’m a software engineer and I work from home making a lot of video content, and I also play a lot of video games on the PC so speed and connectivity is really important to me. After he installed, we did a speed test and he determined there was something bad with (I think) the cat 5 port pins and fully replaced it. Next speed test we ran was 300mbps up / down on my WiFi and NEARLY 1 GIG on wired. I was blown away. I was also able to use my own modem and router and didn’t need to rent anything.I can’t believe how seamless it was, but the attention to detail and genuine care for the product and customer have absolutely made me a HUGE advocate for anyone considering the switch. Honest is…. honest!”
“I got a new Samsung A25. Imran, help me transfer all my documents to my old phone to the new phone. He is a patient person and takes care of the customer very well. In addition, this store is nice and clean.”
“This Verizon Store, located on route 46 in Clifton, New Jersey, has provided me with the best customer experience of any I’ve been to. This week I was having cellular connection issues with a replacement iPhone, and they resolved it quickly with no problem. Today, I made a second visit and purchased some accessories. On both occasions, the representative I worked with, Ty, was very professional, knowledgeable, and courteous. Between that and a very short wait time, I will certainly return to this location if I have any future needs. Much appreciated!”
“We've been using Brooklyn Fiber for the past five years and it's been a great experience. Any issue we've ever had was handled expeditiously and without delay. I haven't found another provider this responsive and hands on. I highly recommend them to any business in the area.”
“The store was very helpful. manager Kelly has such a good aura and energy. Her and her team are doing great,,, I love the improvement from this location. I will bring my family by.”
“I recently had a fantastic experience at the store. Sebastian was incredibly helpful and knowledgeable, guiding me to find the perfect phone for my needs. The service was prompt, and he took the time to address all my questions. Overall, a great place for anyone in search of a new phone. Highly recommend!”
Open 24 hours
1115 Broadway Floor 12, New York
Internet Service Providers
“We switched to Pilot at three of our locations a yeqr ago, and we couldn't be more pleased with our decision. We have not had a single problem at any of our locations, and when we do have a question of any kind we are able to get somebody on the phone almost immediately, and each and every Pilot representative has been a pleasure to work with.We would unequivocally strongly recommend Pilot who is looking for a strong, reliable and responsive ISP.”
“Jack at Hiper Networks was great! Super efficient, responsive and took the time to understand our needs when we were initially opening our account and then again when we were closing the account. Jack made all of our transactions very easy!”
“My husband and I always come to this store, they help us transfer information to our new phones and they always have better prices than other Boost stores. I recommend it!”
“I was having issues with my phone and had called T-Mobile multiple times with no avail. Calling was actually quite unhelpful so I went into the store and spoke with a rep by the name of Daniel. He not only helped get me a replacement phone through my warranty but he also managed to efficiently and effective (with patience and ease) help 6 other customers at the same time. Something had happened where he was the only employee on the floor that evening. I hardly ever see any type of employee in any business have that much patience and expertise in such a high stress situation. I was genuinely surprised that he was just a floor associate. He had great management skills and I had originally thought that the young man was in fact a manager.
I was one step away from cancelling my membership with T-Mobile. Daniel, with his A+ customer service secured my membership with T-Mobile.”
“My experience at TMOBILE has exceeded my expectations. I am so grateful for Devon for all of his help in purchasing all my products. I highly recommend this location. Thank you so much!!!”
“We're glad to find Frantic Link as our service provider. Very fast internet speed, and VoIP phone service just works as good as the traditional landline but more features. The cost is less than any other providers. Great customer service.”
“Isaac went above and beyond in helping me upgrade my iPhone. His positive attitude gave me the best experience at this branch and he was also attentive to the other customers entering the shop.”
“My days with T-Mobile have come to an end, days of OmniPoint & VoiceStream are over; moved onto AT&T but one last thing is Benny at the T-Mobile Hackensack, NJ store provided me perfect customer service to the end as I was handing in my 5G Internet Gateway. Kudos to Benny a definite 5 star experience!!”
“I have used Natural Wireless since August 2020. The service is excellent and fast. I had a service tech help me one time and he was timely, pleasant and professional even though I think I was the cause of the issue. Also, they have never increased my price!Many thanks NW!!”
“Had a great experience working with both Ralffy and German. They helped me get a new iPhone, set it up and transfer all my data. Got a great deal too! Even offered me bottled water. Thank you!”
“The owner of this Boost store in Bloomfield is always very helpful with our family plan changes and phone upgrades. I have never had an issue there after at least 10 years of service and would highly recommend getting your Boost phones, accessories and service from there. The prices are very fair and the quality is high. Thank you.”
“Thomas was very patient and had great product knowledge. He also took him time and made me feel comfortable, great customers. I will return to this location and recommend to others.”
“My partner and I came into the store to get prepaid SIMs for our holiday. Herbie gave us fantastic service, made us laugh, found us the best deal quickly, and made our experience really easy and fun.
Give that man a raise!”
10AM - 8:30PM
2100 88th St G-4, North Bergen
Internet Service Providers
“I came in with an issue with my bill I was very update because my auto pay did not go through so Marilyn was able to call and help me out with this issue. I been to another t-mobile stores but she is one of the best !”
“Place is well taken care of ; and the service of the employees are excellent, very professional and attentive. Specially Danjerry , he went beyond above to make sure I had a good experience and was good with my plans and payments.”
“So happy I decided to to make my provider switch through this store. Adam was super helpful! I was in a time crunch to get everything done and Adam made it happen! Excellent service, for sure!”
“I received the best customer service in my life! The employees Fred and Jaylin(I hope I spell it right) went extra 10 miles to help me get everything i wanted, everything i needed and even more! They showed me empathy and care, I cant be happier to visit TMOB on 77Th before the New Years Eve , that made my year for sure! Thank you T-mob, you do a great job choosing the best to represent you!”
“So I went to T-Mobile at Time Square. I was expecting a difficult time. In such a busy place it can be hard to get an associate to assist you. Well my experience today could not have been further than my presumption. Upon arrival I was met by Angel a floor manager. My iPhone 13 Pro port has not been working for months. I feared I would have to upgrade. Angel took my phone and immediately began an inspection. She personally cleaned the port area and after 5 mins with her my phone is now charging as good as the day I got it. So please regional managers recognize Angel and her exemplary service. I even offered to pay for her services and she graciously denied me with a smile. 20 plus year customer of T-Mobile and I am grateful and satisfied. I hope this review finds it's way to her next review.”
“I had no cell service for FOUR days. I spoke to so many representatives at different stores and over the phone and none of them could fix my issue. At this store location, Jay was not only able to figure out the issue quickly but fixed it under 10 minutes. THANK YOU JAY!!”
“In February, out of my frustration with AT&T, I walked into TMobile, and Ben came to my rescue. He took his time to help me, and even when we had an issue unlocking the phone, he was patient and kind. He has wonderful customer service skills, is very communicative, and made sure he signed me up with all the necessary T-Mobile apps. Give him a raise. Cheers to you!! Great employee. If you're in New York, definitely visit this store.”
“By far the best customer service experience I ever had,this guys deserve a raise.not only did they take care of me and everyone else butalso took their time to explain everything definitely an amazing experience.”
“I visited this location to switch my phone number from a different carrier to T-Mobile. Bera was extremely patient and helpful. Initially, it was somewhat confusing because the owners of my family plan were in another state, but Bera told me exactly what he needed from us. At the end, he also ensured that both my phone and Apple Watch were connected properly before sending me my way. The only nitpick was that the process took about an hour and half; it appears T-Mobile doesn't grant much authority to their in-store employees, necessitating a call to a T-Mobile agent for most actions. Overall, I was pleased with the service and the store helped me complete my errand successfully.”
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“Ronald was nothing short of exceptional service!! He was quite knowledgeable on the products, services, and various ways you can save on your monthly bill. He was patient and took the time to explain things we did not understand. We went back a second time as we needed help with the account set up and Ronald was extremely helpful in this process thus ensuring all of our questions were answered. He’s the best!! I highly recommend this Verizon location!”