10AM - 8:30PM
5800 Bergenline Ave, West New York“Thank you for the great services chris and viannelly this guys are amazing they gave me good promo i bought 2 phones and for me and one for my mother and we both very happy !! Thank you guys”
10AM - 7PM
1732 2nd Ave, New York“Verizon staff Saifur at 2nd Ave. helped me in purchase of new Samsung S23, explained all details and gave me all discounts allowed. He handled a glitch in porting over from TMobile and patiently transferred data. My old phone was slower than molasses.Very sharp affable guy. Explained everything. Happy I chose VZ today.”
Open 24 hours
15 Maiden Ln #1101, New York“Andre came today and was fantastic. He organized the tangle of wires from the router, phone, and Ooma device. He also set up Wi-Fi on my printer, which HP wouldn’t help with. He was smart, patient, and informative. He arrived exactly on time. I’m very grateful and impressed by this level of service. Celeste conway”
10AM - 8PM
892 2nd Ave, New York“This Verizon Store has been a life saver for me. Reshma goes above and beyond to help her customers. I originally went to a Verizon store in Grand Central and the rep there completely screwed up my account. She signed me up for a bunch of addons on all my phone lines (Hulu and mobile hotspots) where each addon cost me $10 a month. I was about to cancel my Verizon service, but luckily I went to this Verizon store and Reshma helped solve all my problems. She worked with a Verizon rep on the phone for over an hour!! It really shows that she cares.”
8:30AM - 5PM
285 Grand St, Jersey City“Jack at Hiper Networks was great! Super efficient, responsive and took the time to understand our needs when we were initially opening our account and then again when we were closing the account. Jack made all of our transactions very easy!”
Open 24 hours
1115 Broadway Floor 12, New York“We switched to Pilot at three of our locations a yeqr ago, and we couldn't be more pleased with our decision. We have not had a single problem at any of our locations, and when we do have a question of any kind we are able to get somebody on the phone almost immediately, and each and every Pilot representative has been a pleasure to work with.We would unequivocally strongly recommend Pilot who is looking for a strong, reliable and responsive ISP.”
“We've been using Brooklyn Fiber for the past five years and it's been a great experience. Any issue we've ever had was handled expeditiously and without delay. I haven't found another provider this responsive and hands on. I highly recommend them to any business in the area.”
10AM - 8PM
961 E 174th St #30, Bronx“I had the pleasure of speaking with Lenny from the T-Mobile store and I couldn't be more pleased with the assistance I received. He was incredibly knowledgeable and resolved my issue promptly. This level of service exceeded my expectations, and I would highly recommend your company to others. Keep up the excellent work!”
9AM - 7PM
70 NJ-17, East Rutherford“We finally decided to upgrade our phones and visited this Verizon store last Friday as it’s close from our house. Mr. Smerlyn took cake of us everything including the transfer of data from old phone to new one. It was such a pleasant experience. It’s located in a small shopping square and lots of parking spaces. I highly recommend!”
10AM - 8PM
197D Madison St, New York“I was in T mobile and my paymet was $70 one líne now I switch in Boost Mobile and got $25 unlimited plan as awee as got Internacional calling. Imran describe the plan wisely and help me to get my account number and transfer pin. I recommed this store. I am from máxico they todo máxico calling only $5. Best store in Manhatten .”
10AM - 8PM
2563 Broadway, New York“As someone who is often anxious about changes, my anxiety was blown away by the care and attention demonstrated by Michael Takeall. Though I have made only one call so far, I am extremely happy about returning to T Mobile, mainly because of the positive experience I have just had with Michael, here at the 96th and Broadway location.”
9AM - 8PM
424 Park Ave S, New York“Mordi was the most helpful Verizon employee I’ve ever worked with. He was fast and reasonable and helped me find discounts wherever possible. If you get a chance to work with him I would highly recommend!!!”
Open 24 hours
246 W 38th St, New York“We're glad to find Frantic Link as our service provider. Very fast internet speed, and VoIP phone service just works as good as the traditional landline but more features. The cost is less than any other providers. Great customer service.”
10AM - 8PM
170 E 116th St, New York“I was looking to switch from boost with my song and this amazing young lady help us. Her name is very unique as well, Clarelly. She is pretty good and know her stuff.”
9AM - 7PM
141 8th Ave, New York“What I needed to get done. This store didn't provide it, BUT the customer service from the guy in the store was GREAT! He gave me the address to the store that could help me. He was also able to answer all of my other questions.”
“I have used Natural Wireless since August 2020. The service is excellent and fast. I had a service tech help me one time and he was timely, pleasant and professional even though I think I was the cause of the issue. Also, they have never increased my price!Many thanks NW!!”
10AM - 8PM
5508 Myrtle Ave, Ridgewood“I had an easy going wonderful experience today at t mobile. Under the circumstances of being beyond under staffed Jacob Ocho worked his magic multi tasking taking care of five customers with different issues all by himself with a smile on his face greeting everyone with professionalism.”
10AM - 7PM
2852 Broadway, New York“Had a great experience working with both Ralffy and German. They helped me get a new iPhone, set it up and transfer all my data. Got a great deal too! Even offered me bottled water. Thank you!”
10AM - 8PM
2636 University Ave, Bronx“Times Sq location is by far the best impactful store in NYC! Everyone was very helpful and knowledgeable on products and services, helping me pick out the best plan and deal they had to offer. Daniel was very patient and meticulous with upgrading my plan and phone. I will make the trip here to get good service.”
“Best service I've ever got from this platinum store. Sharif the sells man perfect responding guy . I got back all my information from my old deviceThank you boost mobile”
10AM - 8PM
458 5th Ave, Brooklyn“I was dealing with an issue with an account, went to a cpl of locations in the city - no one was able to help. I thought to t y this last location near my home. Luckily I was met by Melva W. She really took my issue to the heart and resolved my problem. I am so very grateful, she is the definition of going above and beyond for a customer. Thank you so much, Melva!”
10:30AM - 7PM
263 W 23rd St, New York“I had the best experience working with Karan at W 23rd Verizon! He was extremely efficient, knowledgeable and helped me set up a new iPhone quickly. Highly recommend!”
10AM - 8PM
2016 Broadway, New York“Demetrius made our shopping experience personalized, kind, and smooth! He should absolutely be given a raise!! The kindness and patience he showed my mother in law tonight was what every company should aspire to have every employee posses. The store itself was very clean and very conveniently located in the other staff that we encountered were very kind and friendly as well however… He was truly such a rockstar. I slipped him a note when we entered about how I wanted to add my mother-in-law to my phone plan and did not want her to know the price of anything as she has been going through an extremely difficult time and he went above and beyond the call of duty. If you are looking for top-notch service then definitely come here and ask for Demetrious. Also, I love Tmobile and I’ve had them since I can remember… Excellent service all around. This location is fantastic”
“Upon arrival I was greeted by Representative Ana, very polite and friendly demeanor. I had a ton of questions, which she answered with no hesitation and made me extremely comfortable. While checking account she noticed a huge discrepancy, informed me and called customer service to make the necessary adjustments. So not only did she assist me with upgrade and gave me the best deal but she also managed to make corrections to my account that had been overlooked. Thank you so much Ana. Please give her a raise! She deserves it.”
“Came to this store for a new phone and left out with more than i expected not knowing what qualified for until Elizabeth assisted me. She is very helpful, patience, and generous. I’m glad I came to this T-Mobile and Elizabeth was there to help! Appreciate her”
10AM - 7PM
581 Broadway, New York“James, the manager at this location, did a fantastic job exploring phone upgrade options and helped me get my new device. 10's across the board! Great customer service”
10AM - 8PM
169 East 86th St, New York“I have been in several times. I don't know about the others, but Mathew has been consistently helpful and attentive. As an older adult I particularly appreciate his patience and excellent service.”
10AM - 8PM
124 E Fordham Rd, Bronx“Great client services, especially Kevin Martinez, who was very generous and gave light up pumpkins to my grandson and his PreK class. Thank you for giving back to the community and for putting smiles on the babies faces.”
“Good morning, my name is Dayana Avila, I am super grateful to Mr. GREGORY CASTILLO from store 8355 located at BERGELINE Ave & 58th st, for his magnificent attention and most importantly, his way of finding a solution to any problem that one may encounter at the store. with the cell phone and one then leaves satisfied with their attention. Thank you Gregory continues with his beautiful mission in customer service when we leave with a smile and satisfaction. GREETINGS!”