Endless waiting, usually only one teller window open. Even at peak times. Clerks are apologetic but the reality is BOA is more concerned with share price than customer convenience. Add to this closing branches, having to drive longer and then to encounter longer wait times. It’s pathetic. No stars really.
September 2023
Customer service is horrible…They saw me walking up at 4:58 and doors were already locked.All pretended not to see me when I tried to open the door.I am single mom working 2 jobs and have a hard time getting to bank.
May 2023
This branch of Bank of America has always been very helpful and professional. I have had to stop in here a couple times to get hands-on assistance and the staff was very professional and helpful. They saved my hide more than once and I highly recommend them for excellent service.
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.